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InterContinental Shanghai Puxi

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#20 of 4,324 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Puxi
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666 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Vancouver, Canada
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is like other Intercontinental hotels; nicely decorated and comfortable. The service is not too bad also. The location is also convenient for tourism. The only bad thing was the bathroom. The faucet kept breaking and was in very bad condition. Nobody even came to fix it.

Helpful?
Thank vedwardh16
Level Contributor
179 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

i stayed one night at the club continental wing. my room was super spacious and luxury with all needed amenities. everything here is extra large, bathroom, bathtub, tv screen. it is pity that i checked into the hotel late at night and only had less than 12 hours at the hotel, too short to appreciate the luxury. it is pity.

Helpful?
Thank Pop P
London, United Kingdom
Level Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Intercontinental on Hengfeng Road is solid if unspectacular as a business hotel. That's probably more to do with its size and location, as the service from the team was very good indeed. I was warmly greeted in the lobby and shown to a IHG desk (even though I'd yet to sign up). Check in was relatively swift and I... More 

Helpful?
Thank Richard S
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Richard, It was with great pleasure that I received your kind comments, for which I would like to thank you. I am pleased to hear that our Japanese restaurant and pool met your expectations and needs. Once again we all look forward to having another opportunity to welcome you in the not too distant future at InterContinental Shanghai Puxi. More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The amenities in the hotel is good. Besides wifi, they also have lan for high access speed working in the room. The bed & pillows are great. Lovely bathtub & good shower head in the bathroom. Bedroom slipper is nice & cushy unlike some like a piece of paper. Toiletries smelled nice like lemon & very refreshing. The toilet comes... More 

Helpful?
Thank Foodie6888
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Foodie6888, Thank you for sharing your experience at InterContinental Shanghai Puxi. I would like to take this opportunity to thank you for your generous feedback and for choosing InterContinental Shanghai Puxi on your recent stay. I am very happy that you enjoyed your overall stay here and I hope that we will have the opportunity and pleasure to welcome... More 

Parkland, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

One of the best 5 star hotels I have stayed. Service was exceptional. The staff understood complicated requests and executed on them immediately. Buffet breakfast was amazing and the service during the breakfast was outstanding. Highly recommended!

Helpful?
Thank thenanj
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Thenanj, It was with great pleasure that I received your kind comments, for which I would like to thank you. I am pleased to hear that our hotel service and breakfast quality met your expectations and needs. Once again we all look forward to having another opportunity to welcome you in the not too distant future at InterContinental Shanghai... More 

Shanghai, China
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were looking for a nice hotel in Shanghai in order to celebrate my birthday and really took time to do research and finally chose the Intercon Puxi. The Reservation process was difficult. We contacted the reservations team directly, but sometimes did not receive a reply or very late or with incomplete answers. We were quite frustrated and ended up... More 

Helpful?
Thank Ilovetotravel649
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with detailed feedback following your stay with us recently. We highly appreciate our guests' comments as they help us to improve our customer stay satisfaction, ensuring that we deliver an experience in line with our guests’ expectations. Please accept my sincere apologies that we did not meet your... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed a fantastic 8 night stay at this hotel. Everything was excellent and it was a real sanctuary from the hustle and bustle of Shanghai. It was our first introduction to the Club Tower. We were so delighted with the standard and size of room, the facilities offered in the Club Lounge, the buffet breakfast and the service we... More 

Helpful?
Thank Gill W
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Gill, Thank you for sharing your experience at InterContinental Shanghai Puxi. I would like to take this opportunity to thank you for your generous feedback and for choosing InterContinental Shanghai Puxi on your recent stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with... More 

Yinchuan, China
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very conveniently located just 5 mins walk from the subway station (Red Line), the hotel has a stunning lobby and feels very cozy. I felt at home from the first moment I arrived. I highly recommend Koi, the Japaneese restaurant. Definitely I would stay again shall I be back in Shanghai.

Helpful?
Thank stefano4it
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Stefano, Warm greetings from InterContinental Shanghai Puxi! It was with great pleasure that I received your kind comments, for which I would like to thank you. Once again we all look forward to having another opportunity to welcome you in the not too distant future. More 

Austin, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is world-class in features, amenities and service. Superbly decorated, great rooms and restaurants, very well-located. Front desk staff very courteous and helpful. We highly recommend this hotel but with a warning which is described below. We had a problem that one should take note of. This hotel was our last stop in our tour of China. So, our... More 

Helpful?
1 Thank SumitD D
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Thank you for your time to share your experience on Tripadvisor. Your opinion is very important to us and we sincerely regret any inconvenience in that regard. In our hotel, standards and security procedures are applied always rigorously. We're very displeased to hear about the experience you had during your stay. Our clients have usually many valuable... More 

Spokane, Washington
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything about this hotel is nice-- the rooms, the public areas, the restaurants. The buffet breakfasts and dinners in the main restaurant are excellent. The only downside is that, while the surrounding areas are OK, they are not inviting. The hotel is not near the primary tourist attractions. Nevertheless, I enjoyed my stay. Get a room as high up in... More 

Helpful?
Thank FEP8
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear FEP8, Warm greetings from InterContinental Shanghai Puxi! It was with great pleasure that I received your kind comments, for which I would like to thank you. Regarding to our hotel location, InterContinental Shanghai Puxi is ideally located in Shanghai downtown, only 10 minutes to West Nanjing Road, People’s Square and Jing An Temple. Nearby Shanghai Railway Station, Metro Lines... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Housed in two sleek glass buildings straddling a towering commercial structure in downtown Shanghai, InterContinental Shanghai Puxi is the first international luxury brand hotel in Shanghai’s Zhabei district, a fast emerging premier commercial and business area. With more than 3,125 square meters of state-of-the-art venues it has one of the most extensive allocations of facilities for conferences and social events in the west of Shanghai's Huangpu River. ... more   less 

Additional Information about InterContinental Shanghai Puxi

Address: NO. 500 Hengfeng Road, Shanghai 200070, China
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: $152 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shanghai Puxi 4.5*
Number of rooms: 533
Reservation Options:
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Also Known As:
Intercontinental Shanghai Puxi Hotel Shanghai
Hotel Style:
#15 Spa Hotel in Shanghai
#20 Luxury Hotel in Shanghai
#30 Family Hotel in Shanghai
#37 Business Hotel in Shanghai
#56 Romantic Hotel in Shanghai
#114 Best Value Hotel in Shanghai
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