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InterContinental Shanghai Puxi

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#23 of 4,454 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Puxi
InterContinental Shanghai Puxi
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685 Reviews from our TripAdvisor Community

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Showing 322: English reviews
O'Fallon, Missouri
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were touring China with a group. Therefore , we were not in the upper club rooms. This hotel was so beautiful. Rooms were spacious and well furnished. All amenities were available. No need for electric converters. Breakfast buffet was delicious, and so many choices. Also, has a nice deli and bar area on the first floor. Staff all pleasant... More 

Helpful?
Thank Ceet692014
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Ceet, Thank you for taking the time to comment about your overall hotel experience during your recent visit to the hotel. We appreciate, as well as value your time in sharing your visit. I am pleased to read you enjoyed the comfort and amenities we have to offer. Thanks again for taking the time to write, we appreciate your... More 

Portsmouth, United Kingdom
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for a global event with my employer. The hotel looks amazing as you enter and it does have a really cool outside bar just next to the entrance. The room I was put in when I arrived was a smoking room even though I made it very clear I don't smoke. This room smelt horrible it was... More 

Helpful?
Thank PaulDRSouthampton
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Paul, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Liverpool, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

I was one of a business party of 5 staying in the club rooms for over a week. It was the first time we had stayed in this hotel. If you look through previous comments, there are a few themes that crop up. Eg, confusion for guests arriving when booked into club tower and English ability of staff. We arrived... More 

Helpful?
Thank busabalc
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Busabalc, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Regarding to your case, Please kindly accept my apologize that we have not explain to you clearly about our hotel deposit procedure.... More 

Shanghai, China
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great modern room, great bed, great bath tub, great pool and gym facilities, great lobby and lobby level shops and cafe. If you search and get the right time you can really get good prices on this hotel too. Very good value. Top place for a reasonable price. Major disappointment is if you want Chinese food. The restaurants are beautiful... More 

Helpful?
Thank eyecoin
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Eyecoin, It was with great pleasure that I received your kind comments, for which I would like to thank you. Regarding to your concern, I would like to share our Sichuan and Cantonese restaurants information with you below. SICHUAN SPICE( SiChuan Cuisine) Lunch 11.30am - 2.30pm Dinner 17.30pm - 10pm JADE( Cantonese Cuisine) Lunch 11.30am - 2.30pm Dinner 17.30pm... More 

Singapore, Singapore
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Checking in at the Intercontinental from another supposed 5-Star branded hotel I have to say this hotel deserves praise. The staff members are well trained - efficient, warm and eager to help. The room was very clean and comfortable. The Shanghai Railway Station is directly in front of the hotel and there are a number of cafés and restaurants within... More 

Helpful?
Thank JIAKJIAK
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Jia, Thank you for taking the time to comment about your overall hotel experience during your recent visit to the hotel. We appreciate, as well as value your time in sharing your visit. I am pleased to read you enjoyed the comfort and amenities we have to offer. Thanks again for taking the time to write, we appreciate your... More 

Warsaw,Poland
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A very large and impressive luxury hotel. I was very happy to stay there because of the convenient location close to the train station , I had to use the train to go to other cities and it was very easy to get there very fast . The excellent concierge has arranged for me the tickets to my room so... More 

Helpful?
Thank jaytourel
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Jaytourel, Thank you very much for your kind words following your recent visit at InterContinental Shanghai Puxi. I am delighted to hear that our hotel soft and hard facilities met your expectations. Jaytourel, we sincerely hope we can welcome you back soon. More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This is not your normal Interconteinal 5 star standard Hotel. Terrible experience from when we checked, we were not asked if we could check in at Club Lounge, the customer service at Reception was poor. We were than escorted to the Club Lounge tower, which is in a separate building, upon arriving in the club lonunge tower no one greeted... More 

Helpful?
Thank Ket1985
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Ket1985, We are honored to have you as our guest during your recent visit and thank you for your kind words regarding your experience. It is regrettable to know that we did not exceed your expectations. We highly appreciate our guests' comments as they help us to improve our customer service skills, ensuring that we deliver an experience in... More 

Mumbai, Maharashtra, India
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I visited this hotel during the moon festival in August. Firstly I loved the room and the amenities leave nothing to be desired either. Particularly awed by the washroom amenities! The hotel is very centrally located which makes commute very easy and accessible to shopping and site seeing The concierge service is extremely helpful and they go out of their... More 

Helpful?
Thank MichellePer
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Dear MichellePer, We are honored to have you as our guest during your recent visit and thank you for your kind words regarding your experience. It was with great pleasure that I received your kind suggestion, for which I would like to thank you. We take our guest comments very seriously and always strive to provide a satisfied customer service... More 

Melbourne, Australia
Level Contributor
185 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Lodged at the Shanghai Puxi Hotel and it was a very enjoyable stay. The hotel has a large & open layout and very modern decor & appointments. There is a wide choice of restaurants and bars and all the staff; house-keeping, concierge, front desk and restaurant are friendly and helpful. The rooms are large & clean and the beds are... More 

Helpful?
Thank JumboJetJohnny
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Johnny, Thank you for taking the time to comment about your overall hotel experience during your recent visit to the hotel. We appreciate, as well as value your time in sharing your visit. I am pleased to read you enjoyed the comfort and amenities we have to offer. Thanks again for taking the time to write, we appreciate your... More 

Johor Bahru, Malaysia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good experience during my stay at this hotel. In summary: - 1) The room is very well decorated, spacious and very2 comfortable 2) Really like the toilet. Toilet equipped with bidet and has auto open & close for the seat cover. 3) Staffs at the front desk speaks decent English. I found that they have Western staffs for the English... More 

Helpful?
Thank syahriz838
NoemieJia, Manager at InterContinental Shanghai Puxi, responded to this review

Greetings Syahriz, Thank you for taking the time to comment about your overall hotel experience during your recent visit to the hotel. We appreciate, as well as value your time in sharing your visit. I am pleased to read you enjoyed the comfort and amenities we have to offer. Thanks again for taking the time to write, we appreciate your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Housed in two sleek glass buildings straddling a towering commercial structure in downtown Shanghai, InterContinental Shanghai Puxi is the first international luxury brand hotel in Shanghai’s Zhabei district, a fast emerging premier commercial and business area. With more than 3,125 square meters of state-of-the-art venues it has one of the most extensive allocations of facilities for conferences and social events in the west of Shanghai's Huangpu River. ... more   less 

Additional Information about InterContinental Shanghai Puxi

Address: NO. 500 Hengfeng Road, Shanghai 200070, China
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: $155 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shanghai Puxi 4.5*
Number of rooms: 533
Reservation Options:
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Also Known As:
Intercontinental Shanghai Puxi Hotel Shanghai
Hotel Style:
#16 Spa Hotel in Shanghai
#23 Luxury Hotel in Shanghai
#30 Family Hotel in Shanghai
#37 Business Hotel in Shanghai
#56 Romantic Hotel in Shanghai
#136 Best Value Hotel in Shanghai
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