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InterContinental Shanghai Expo

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#59 of 4,324 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Expo
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618 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Guangzhu
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This InterContinental is not in Lujiazui CBD, but very close to it. So it's not so busy and it's quiet. The facility is new and the view is very good. You can see the Huangpu river from your windows and you can also running beside the hotel, it's a good place for who like running on road. The breakfast is... More 

Helpful?
Thank Joe Z
Barcelona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel, with big, comfortable rooms. Smartly designed bathroom that allow to people to be in while maintaining privacy. Nice amenities. Well assorted breakfast buffet. The Italian restaurant in the 3rd floor is worth trying.

Helpful?
Thank Korbetta
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Korbetta, Thank you so much for your review of our hotel. I'm pleased to hear that you enjoyed your stay with us. The hotel is located adjacent to the Huangpu River, so most guest rooms can overlook impressive river view. Our Basilico Italian Restaurant is a must-try signature restaurant that offers authentic food and nice view. Thanks a again... More 

Brighton, United Kingdom
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here this week for a trade show that took place locally. The hotel is excellent and the staff even more so. The room I had initially was a south facing room, well equipped with a very comfy bed, nice work area, excellent shower and a huge bath tub. The restaurants serve great food for breakfast and dinner (... More 

Helpful?
Thank jamiereid12
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear jamiereid12, Thank you so much for sharing with us your whole stay experience. I'm pleased to hear that you enjoyed your stay this time. This hotel is located adjacent to the Huangpu River and Nanpu Bridge, so most guest rooms are facing the fantastic river views and city skylines. It's also very convenient to go to Pudong & Puxi... More 

Bournemouth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Disorganised extremely chaotic hotel. If you complain you are told they are too busy.?? Told restaurants close at 9pm as we checked in. It was 9 pm so ordered room service took over one hour. In fact misinformation by reception as restaurant open till 10pm . Room very nice. Hotel looks wonderful. A shame hotel run by people who do... More 

Helpful?
Thank natalie b
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

“Hi Natalie, Your feedback had already been followed up & resolved directly, following your similar comments on our website. I look forward to meeting up with you both on your next visit to Shanghai. Kind regards, David Travers General Manager” More 

Luxembourg City, Luxembourg
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Big Room, clean and very convenient: also good breakfast with a wide range or products, but they were no balcony in our room and not enough taxi around hotel as sometimes we waited 15min to found a car. Nice Staff

Helpful?
Thank murielle942016
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Greetings murielle942016, Thank you very much for sharing your stay experience with us and also I'm pleased to hear that you enjoyed your stay here. This hotel is located adjacent to the Huangpu River, thus most of the guest rooms can overlook impressive river view and city skylines. This hotel is also close to the Nanpu Bridge and connected with... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 22, 2016 via mobile

Shanghai tower is visible to the room and busy small ships can be seen Good Resturant with well equipped gym Charming staff Room service is acceptable City must visit every traveler safe city Wide street with well discipline atmosphere Room is spacious and clean with mini bar Breakfast served with many choices

Helpful?
Thank Chinthaka W
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Greetings Mr. Chinthaka W, First of all, thank you very much for your review of our hotel. I'm pleased to hear that you enjoyed your stay with us. Our hotel is located adjacent to the Huangpu River, so most guest rooms feature fantastic river view and the Lujiazui towers. It's also very interesting to see the small ships come and... More 

1 review
4 of 5 stars Reviewed July 14, 2016

InterContinental Shanghai Expo is a very nice Hotel with good service and very nice staff. However, it is very far from the city center and you are not easily find taxis all the day. You better ask the hotel to arrange for the transportation and give you the location name in Chinese as almost no taxi driver can speak English

Helpful?
Thank Waleed D
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Waleed D, Thank you so much for your comment regarding our hotel. We're pleased to hear that you enjoyed your stay with nice staff and good service here. This hotel is located adjacent to the Huangpu River and Nanpu Bridge, connected with several tunnels, thus most guest rooms can overlook impressive river view and it's easy for you to... More 

Montreal, Quebec, Canada
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 28, 2016

Looking for a nice calm and very comfortable business hotel? Stop looking and book at the Intercontinental Expo. It's got all the essentials, located 20 min from city center, it's calm and very peaceful. The down side is that you need to get a cab (long depending ob traffic) to go anywhere. You can actually take the ferry but then... More 

Helpful?
Thank Antonello C
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Antonello C, Thank you so much for your review of our hotel. We're pleased to hear that you enjoyed your stay with us. Our hotel is located adjacent to the Huangpu River and Nanpu Bridge, thus 75% guest rooms can overlook fantastic river view. Our hotel is also connected with several tunnels, so it's convenient to go to Pudong... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 8, 2016

Not exactly walking distance to the absolute centre of Shanghai but close enough. If you get a room facing towards the river, the views are excellent. It’s fantastic just sitting there watching the barges cruise by. I couldn’t find a great variety of restaurants close by but that is not to say there aren’t any. I found good street food... More 

Helpful?
Thank Manfred A
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Manfred A, Thank you so much for your review of our hotel. I'm pleased to hear that you are satisfied with your stay with us. I'm also happy to see that our staff took action immediately to solve your problem, and finally you can get your Non-smoking room. This hotel is located adjacent to the Huangpu River and Nanpu... More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

The hotel is ok but not like a intercontinental you can find in Europe or US. Service was ok. The breakfast was good. It was not as clean as I expected. The glasses and silverware was dirty for a 5-star hotel. In room dining food was not good at all. The rooms were clean overall. There is nothing around the... More 

Helpful?
Thank Nilgun A
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Nilgun A, Thank you for your comments. I’m sorry if you felt that the glasses and silverware were less than clean. We do clean our utensils according to our 5-star standards, but I still would like to hear more from you. You can send to my email: jennifer.tang@ihg.com, so that we can make some improvement. Also, can you let... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The new InterContinental Shanghai Expo hotel is the only international luxury hotel in Shanghai located adjacent to the 2010 World Expo site with impressive views of the Expo site, Huangpu River and city skyline. We offer personalized efficient Chinese service. “Better City Better Life” Expo theme is reflected in this lifestyle hotel through, the gardens, health club, historical villas and food & beverage concepts. The hotel is conveniently located to leisure and business areas with easy underground and bridge access around Shanghai. ... more   less 

Additional Information about InterContinental Shanghai Expo

Address: 1188 Xueye Road (Xueye Lu, Shanghai 200125, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range: $120 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Intercontinental Shanghai Expo Hotel Shanghai
Hotel Style:
#24 Business Hotel in Shanghai
#29 Family Hotel in Shanghai
#35 Spa Hotel in Shanghai
#58 Luxury Hotel in Shanghai
#154 Best Value Hotel in Shanghai
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