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The Peninsula Shanghai

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The Peninsula Shanghai
The Peninsula Shanghai
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1,036 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Hong Kong, China
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

A first class hotel, fabulous in every way. Superb decor and accommodations, large rooms with stunning views, attentive service from the moment you are picked up at the airport until they drop you off again. Room service is tops, housekeeping top of the crop, 2 excellent restaurants, very friendly concierge... I cannot pick a bone in this hotel even if... More 

Helpful?
Thank FrancoisC1234
Lake Mary, Florida
Level Contributor
128 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful stay last month at the Shanghai Peninsula. We later moved on to the Hong Kong Peninsula, and although they are both amazing, I preferred Shanghai. The "spa" button in the bathroom was amazing, the dressing room was enormous and more like an office with room to hang clothes. Everything about the property, including location, was special.

Helpful?
Thank LPinFL
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear LPinFL, Thank you for your kind words of praise and having stayed at The Peninsula Shanghai as well as the flagship property in Hong Kong. It’s great to know that you have enjoyed our spacious room and the spa function in the bathroom which I hope had helped create a relaxing ambient. We hope to have you back again... More 

Mantua, Italy
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favourite hotel in city for the location. It definitely has the best view from the rooftop bar with delicious finger food to try (from caviar to patanegra) Rooms are amazing and suites just unbelievable. Try sir ellis restaurant at 13th floor, it is worth it One advice is to extend business center hours later than 5pm.

Helpful?
Thank 82ML82
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear 82ML82, I’m thrilled to learn that you regard The Peninsula Shanghai as the best in the city and that you enjoy our prime location so much. Thank you for taking the time to review your stay with us and recommending our signature restaurant Sir Elly’s to fellow travelers here. As for the operational hours of our Business Center, all... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel the world and this is one of the few times where I had a " jaw dropping" experience of joy! The location is just a block or so away from the Bund in Shanghai so plenty to do and see. But the main event on this trip was definitely the Peninsula Hotel. Absolutely an experience that was top... More 

Helpful?
Thank colby101105
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear colby101105, Thank you for your kind words of praise and taking the time to write this splendid review about your recent stay with us. I’m very glad to learn how much you appreciate our rooms and attentive hospitality. We hope to have the opportunity to welcome you back at The Peninsula Shanghai in the near future. Should you need... More 

warsaw
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I travel quite a lot and always look for the best every place has to offer. This was by far the best SPA experience of all and a top luxury service on every level. I will focus on the SPA because it really surprised me and had everything I always looked for. Top massage therapists, who combine relaxation and luxury... More 

Helpful?
Thank carlota100
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear carlota100, It is absolutely wonderful to learn that we have delighted you with our hospitality and that you had a rejuvenating experience at our spa. I would like to thank you for writing this lovely review about your time at The Peninsula Shanghai and regarding us to have the best spa in Asia. We very much look forward to... More 

London, United Kingdom
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not only the best hotel in Shanghai, but also one of my favorites around the world. The facility is top notch, you can't go wrong with their restaurants. The room is spacious, with comfortable bed, and everything within touch of a button. That's what I love the most about the Peninsula, classy yet modern. In most old hotels,... More 

Helpful?
Thank HK_Traveller05
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear HK_Traveller05, I’m delighted to learn that The Peninsula Shanghai is one of your favorite hotels in the world. Thank you for writing this lovely review and sharing such generous comments towards our guestrooms. We can’t wait to welcome you back again, and do let us know should you need any assistance with your next stay. Best wishes, Jisoo Chon... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Our preferred hotel in Shanghai with the Puli. They pay attention to every details. The service is impeccable. The room is beautiffuly decorated. The location is superb. The swimming pool with the terrace open in summer is a pleasure.

Helpful?
Thank olionnet
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I just back from a week luxury holiday from Four Season Resorts, while I write them the review , It come up my mind that I forget to write a review of my stayed at last summer in Peninsula ! Make every short, me & the family had stayed in differ 5 or 6 starts brand hotels at Shanghai ,... More 

Helpful?
Thank Prrishhan
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Prrishhan, A heartfelt gratitude for writing such a review of your stay at The Peninsula Shanghai even after a year later. It was certainly our pleasure to share our hospitality with you and your family. Please feel free to reach out to us should you need assistance with any arrangements for your next visit to Shanghai. We very much... More 

Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The view is great, yet the drinks are overpriced and watered down. One goes into this bar hoping for a much-needed sanctuary of professionalism, taste, and decorum, and you look out on such a stunning skyline. But, instead one finds a crew of robots chuffed (look it up) with themselves, watering down drinks, checking their cell phones, treating you like... More 

Helpful?
1 Thank Barracoon
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Barracoon, Thank you for your honest and candid feedback regarding your experience at the Sir Elly’s Terrace. I would like to offer my sincerest apology for the flaws in service you have encountered. Your feedback has been well noted and we look into ways to further improve upon this area. Meanwhile, should you wish to discuss your encounter further,... More 

Guangzhou, China
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Few will argue against the reputation of Peninsula everywhere in the world, and this one in Shanghai definitely holds up to its ground. Love all the details in the room, esp the spacious walk-in closet. Its style matches perfectly with the lower-profile yet classic Bund buildings and you can tour some of the lanes nearby where local food is quite... More 

Helpful?
Thank Cheng L
PeninsulaShanghai, Resident Manager at The Peninsula Shanghai, responded to this review

Dear Cheng L, We are happy to learn that you’ve had a pleasant time during your stay at The Peninsula Shanghai and that you were able to discover some fantastic local food nearby. Thank you for your lovely review and we look forward to your next visit! Warm regards, Jisoo Chon Resident Manager The Peninsula Shanghai Jisoochon@peninsula.com More 

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Staying in The Bund

Neighborhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located along the historic Bund with spectacular views of the Bund, Huangpu River, Pudong and former British Consulate gardens, The Peninsula Shanghai perfectly blends with the historic architecture of its landmark neighbours. The Peninsula Shanghai, which opened in October 2009, is the first new building to be constructed on the historic Bund in over 60 years. Offering the best of Peninsula traditions and a range of signature services and facilities, including Shanghai's largest guestrooms and the city's highest staff-to-guest ratio, The Peninsula also heralds the return of parent company, The Hongkong and Shanghai Hotels, Limited, to Shanghai where it owned and operated four of the city's premier hotels in the 1920s to 1940s - The Kalee, The Astor House, The Palace and The Majestic. ... more   less 

Additional Information about The Peninsula Shanghai

Address: No. 32 Zhong Shan Dong Yi Road, Shanghai 200002, China
Location: China > Shanghai Region > Shanghai > The Bund
Price Range: $391 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Shanghai 5*
Number of rooms: 235
Reservation Options:
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Also Known As:
The Peninsula Shanghai Hotel Shanghai
Hotel Style:
#1 Family Hotel in Shanghai
#6 Romantic Hotel in Shanghai
#8 Luxury Hotel in Shanghai
#12 Business Hotel in Shanghai
#189 Best Value Hotel in Shanghai
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