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Four Points by Sheraton Shanghai, Pudong

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Traveler (226)
Room & Suite (89)
Dining (7)


Overlooking the Huangpu River, the luxurious Four Points by Sheraton Shanghai, Pudong is 10-mintue drive from Shanghai International Expo Centre and a 15-minute drive from the famous Xintiandi area. It offers a fitness centre and free parking on site. Spacious guest rooms feature views of Huangpu River or the city. Amenities include a 32-inch flat-screen TV, a personal safe and tea/coffee making facilities. the suite bathroom comes with shower and free toiletries. Guests can relax with a massage or unwind in the sauna room. Laundry and dry cleaning services are available. The staff at the tour desk can assist with making travel arrangements. Shanghainese and Chinese delights can be enjoyed at Nian Feng. Riverside Café offers international options. Four Points by Sheraton Shanghai, Pudong is a 1-minute walk from Tangqiao Metro Station Line 4 and 9 km from the Bund. It is a 25-minute drive from Shanghai Hongqiao Airport and a 30-minute drive from Shanghai Pudong International Airport.
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Property amenities
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Smoking rooms available
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The door man took more than 30 mins to pick up one taxi. I saw many vacant taxies passing the hotel but he was lazy and using taxi App instead of catching a taxi in front of him. When 15 mins passed and I started complaining to him, then he told me to take a subway because no
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Response from SimonS5830, Manager at Four Points by Sheraton Shanghai, Pudong
Responded Dec 6, 2018
Dear guest, Thank you for choosing to stay at Four Points by Sheraton Shanghai, Pudong and to share remarks based on your experience with us. I would like to take this opportunity to apologize for not being able to provide a wonderful stay before your departure. Unfortunately we did not meet your expectations, nor did we live up to the high standards of service for which we are known. Please know that we are taking measures to ensure that this situation does not reoccur and strengthen the doormen's training. If your future travels bring you back to Shanghai again, please do consider to stay with us again as we will strive to better your experience.
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This was really an average hotel. Four Points is the 4-star chain of Sheraton and I've been used to the Marriott equivalent of Courtyard. After the merger, I decided to try Four Points but the Four Points standard is way lower. There is no lounge for elite members, so
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Response from SimonS5830, Manager at Four Points by Sheraton Shanghai, Pudong
Responded Nov 29, 2018
Dear our elite guest, thank you for your comments regarding your early stay with us. Here we sincerely apologize for some of our service and facility leaving you some unhappy experiences and your feedback was forwarded to hotel management immediately for our future training and improvement. We look forward to welcoming you back in the future. Best regards!
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My reservation for this week was canceled and I was NOT notified by staff. I only discovered the cancellation when I looked at my SPG app. No email. No phone call. I was told by customer service that they canceled my reservation and switched me to another hotel but "did not want
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Response from SimonS5830, Manager at Four Points by Sheraton Shanghai, Pudong
Responded Oct 7, 2018
Dear Guest, Thanks so much for your feedback, which is crucial for us. We are sorry to bring you inconvenience this time. In order to help us look into this event thoroughly and improve the service quality, we sincerely hope you could provide the detailed information to the following email box: gsm.01716@fourpoints.com . Thanks ! Best regards!
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Stayed here for 2 nights mainly cause it was close to the concert venue Mercedes Benz Arena. The room was average hotel room. The space was ok. The only downside was the reservationist who reply the email never achieve your request and feels like copy & paste for al her
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The subway station at the hotel door is very convenient. Very good quality/price. Room is good size and comfortable. Staff was very helpful. The advantages of a world known hotel chain are undeniable.
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Photo provided by managementFour Points by Sheraton Shanghai, Pudong
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Photo provided by managementFour Points by Sheraton Shanghai, Pudong
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Meeting room
Hi, Babul, The hotel and restaurants within its proximity do not have vegetarian food or indian cuisine. There is bakery shops though. Perhaps, you can request the hotel's restaurant to cook a special vegetarian course for you. Cheers, Paul
1 vote
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Hi, it would take around 40mins by drive, 70mins by subway.
1 vote
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Yes, there are tea & coffee making facilities. I'm not sure about Disneyland, but I'm sure Google maps could help answer exactly. What I will say is that traffic in Shanghai can get very congested, so leave plenty of time to get anywhere by road. When a traffic jam occurs, it can take an extra hour on a 90 minute journey!
-1 votes
"Deluxe room is quiet"
"Noise transmits easily through door to adjoining room, avoid those rooms if you can."
"High floor = views over the city"
"there is no good room recommendation at this hotel, a high floor would be better."
"As always, higher floors for better view and better sleep"
$68 - $140 (Based on Average Rates for a Standard Room)
浦东由由福朋喜来登集团酒店浦东福朋喜来登福朋喜来登由由酒店four points by sheraton shanghai hotel shanghai4 points by sheraton shanghaifour points shanghaishanghai four points
ChinaShanghai RegionShanghaiTangqiaoPudong
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