The Sukhothai Shanghai

The Sukhothai Shanghai

380 Weihai Road, Jingan District, Shanghai 200041 China
Traveler (979)
Grand Shanghai Ballroom For Social Events
Room & Suite (304)
URBAN Cafe
Dining (171)
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About

5.0
#38 of 2,567 hotels in Shanghai
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Sukhothai Shanghai is a contemporary designer hotel located in the coveted Jingan district, perfect for travellers on business or pleasure. The Hotel connects to the HKRI Taikoo Hui with easy access to three primary Shanghai Metro stations, domestic and international airports, and a high-speed railway station. Sightseeing tourist sites within a short ride include Shanghai Natural Museum, Nanjing Shopping Belt, People’s Square, and The Bund. Our guestrooms are spaciously designed with sleek furnishing with comfort in mind and comprise a large bathroom with a separate shower and bathtub and Australian organic bath toiletries. Other thoughtful amenities include in-room refreshments for non-alcoholic beverages, beer, Nespresso coffee and tea, two bottles of mineral water daily and a mini-bar cum wine cellar. The guestrooms and suites also feature a 55” or 65” high definition television with a soundbar, satellite cable channels, USB ports besides the bed controlled panel. The Hotel features five vibrant and stunning lifestyle dining venues for dining, including a Michelin Plate Italian restaurant and Southeast Asian all-day dining, a modern café for healthy and wholesome food, and a cocktail bar with an open terrace perfect for winding down after work. For recreational, guests can energise by working out at the 24-hours fitness studio, taking a dip at the 25-metre indoor heated pool, or indulging in a wellness treatment at the spa. We accept the seven-day health monitoring stay after the travellers complete the 14-days mandatory quarantine at a designated hotel.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Bicycle tours
Kids stay free
Paid public parking on-site
Secured parking
Wifi
Pool / beach towels
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Babysitting
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, French, Chinese, German and 3 more

Location

380 Weihai Road, Jingan District, Shanghai 200041 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Pu Dong Airport
21.1 mi
See all flights
Hongqiao Airport
West Nanjing Road
7 minShanghai Metro
808Reviews1Q+A16Room tips
Traveler rating
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Detailed Reviews
Vancouverscape wrote a review Oct 2020
Vancouver, Canada24 contributions10 helpful votes
5.0 of 5 bubbles
A member of the Small Luxury Hotels of the World (SLH) collection, the Sukothai Shanghai is all about guest experiences, from a tuk-tuk ride to nearby luxury HKRI Taikoo Hui Mall down the road to an exploration of the city’s art scene. The lobby has bamboo two-wheelers to loan, and the 201 rooms contain sleek furnishings and decor, a beautiful curvy wooden coffee bar and roomy work desk.

Not only are water bottles replaced and slippers put by the bed on a towel, but a small clay pot containing Ayurveda herbal-infused tea with with two little cups on a wooden tray is placed at the edge of my bed. A sumptuous stay all around.
Read more
Date of stay: November 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 总经理 at The Sukhothai Shanghai
Responded Oct 25, 2020
Dear vancouverscape, I appreciate your positive feedback on your overall experience with us. At The Sukhothai Shanghai, our dedicated associates are always readily on hand to curate an experiential experience for each and every of our guests and I am glad that it was reflected in your recent stay with us. Your compliment means a lot to us as we strive to perfect our service quality as we move forward. My colleagues and I certainly look forward to serving you again soon. With best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
husaynanwar wrote a review Nov 2021
8 contributions7 helpful votes
5.0 of 5 bubbles
First impressions are important. Coming off a two week quarantine in Shanghai I looked for a hotel that would accept me for the additional seven days observation period. I called several hotels and asked to talk to the GM as I wanted assurance I would not be turned away. Two hotels responded favorably but only one sounded like they knew what I am talking about.

The reservation department handled me rapidly and professionally. But that paled compared to my experience when I walked into the hotel. The front desk personnel were friendly, spoke near perfect English, were professional, assisted me with finding the nearest covid test center, gave me the testing times and reserved a car for me. Then they proceeded to solve the mystery of obtaining the Shanghai green code without which I could not go anywhere. All this was done by a young lady named Angela who deserves to be employee of the month for several months.

Then the mystery of actual downloading the the covid results became a challenge as it does not come to ones email or phone. So another exceptional young lady at the front desk showed me the app and downloaded the results for me on two different occasions. Thank you Claire, another candidate deserving several employee of the month award. These two ladies patiently spent a very long time working with me and they truly knew what they were doing. I also observed they and the other front desk staff interacted with everyone with friendliness and patience. Everyone left the desk satisfied. This standard of service was visible in food outlets, housekeeping and throughout the hotel. The hotel itself is comfortable, very well located, with clean and comfortable rooms. The Thai cuisine is excellent. The breakfast buffet and particularly the nasty coffee needs improvement. But overall an outstanding experience thanks to the excellent staff.
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Date of stay: November 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 总经理 at The Sukhothai Shanghai
Responded Nov 15, 2021
Dear husaynanwar, I appreciate your positive feedback on your overall experience with us. At The Sukhothai Shanghai, our dedicated associates are always readily on hand to curate an experiential experience for each and every of our guests and I am glad that it was reflected in your recent stay with us. Your compliment means a lot to us as we strive to perfect our service quality as we move forward. My colleagues and I certainly look forward to serving you again soon. Best regards Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Altokine wrote a review Jun 2020
Singapore6 contributions1 helpful vote
5.0 of 5 bubbles
Large, well-appointed rooms with many sustainability features. Terrific attention to detail with special touches, such as different sized slippers/gowns and toothbrushes/toothpaste,for the children. Check-in staff were helpful. The artworks are a delight (TeamLab?) and deserve time to be admired. La Scala, the Michelin star Italian restaurant, provided an impressive meal for the family.
It was a unanimous decision that we need to visit the Sukothai again. What a treat.
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Review collected in partnership with this hotel
Date of stay: June 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas_Schmitt-Glaes, 总经理 at The Sukhothai Shanghai
Responded Jun 29, 2020
Dear Altokine, Indeed a wonderful compliments, we truly appreciate your trust in us. I am delighted that our associates and service met your needs and expectations. We look forward to having you back in the near future. Best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lilyeang wrote a review Apr 2020
1 contribution
5.0 of 5 bubbles
Shanghai has many hotels and I must say this sukhothai is really one of the very best hotels I have stayed. Very new and comfortable feeling . Their Fitness spa showcases a world class life fitness equipment . The retreat spa truly let me have a relaxing time to work out comfortably. GEM lance was very courteous to introduce me to their beans grapes outlet to enjoy a value for money meal indeed .
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Date of stay: April 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas_Schmitt-Glaes, 总经理 at The Sukhothai Shanghai
Responded Apr 25, 2020
Dear Lilyeang, I appreciate your positive feedback on your overall experience with us. At The Sukhothai Shanghai, our dedicated associates are always readily on hand to curate an experiential experience for each and every of our guests and I am glad that it was reflected in your recent stay with us. Your compliment means a lot to us as we strive to perfect our service quality as we move forward. My colleagues and I certainly look forward to serving you again soon. Best regards. Thomas Schmitt-Glaeser General Manager The Sukhothai Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fengshao wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
this weekend stay at sukhothai really was like a paradise in centre of city. from rooms to lounge they offer wide range of guest experience such as welcome cards and gins labels. only suggestion is that their morning breakfast is really limited and should offer more international variety. great person Lance Lau

Mr Feng
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Date of stay: August 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 总经理 at The Sukhothai Shanghai
Responded Aug 10, 2020
Dear fengshao1689, Thank you for staying with us. I am delighted to hear that you enjoyed your stay. We look forward to having you back in the near future. Best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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Report response as inappropriate
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Garret N wrote a review Feb 2020
18 contributions13 helpful votes
5.0 of 5 bubbles
From the checkin welcome until departure, a thoroughly enjoyabe, if short stay.
Attention to detail, stylish design of the hotel itself and exceptionally clean, I stayed in a King Executive room and loved it all!
From the personalized welcome note signed by Elaine (Guest Experience Manager), the fresh fruit and sweet treats in the room to the well speaking English door and desk staff.
First solo stay of my three times here but not a doubt, I'll certainly return soon again with my partner and family for another top notch Shanghai experience! 🙏
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Date of stay: March 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas_Schmitt-Glaes, General Manager at The Sukhothai Shanghai
Responded Mar 8, 2020
Dear 113garretn, It is always nice to receive a review on the social site, especially if it is a positive feedback. We strive to delight each and every of our guests and it is extremely encouraging for someone to tell us what we have done right. Thank you for taking time to share your experience and it really means a lot to all the associates at The Sukhothai Shanghai. We look forward to welcoming you back in the near future. Best regards. Thomas Schmitt-Glaeser General Manager The Sukhothai Shanghai
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
berndpm wrote a review Aug 2020
Suzhou, China1 contribution1 helpful vote
5.0 of 5 bubbles
Over the last 5 years we stayed in a lot of 5 star hotels in Shanghai and the Sukhothai is absolutely the best hotel we have been.
Their service is outstanding and families are welcome.
The breakfast is top quality - exquisite Chinese and European food. In the bar you find an exceptional range of gins. If you feel lost they give you a professional recommandation to find the perfect one for you.
The location is great as you find all you need in walking distance: metro, shopping malls, restaurants, cafes….
Everything is clean and in perfect condition. This real gem is absolutely top-notch.
Read more
Review collected in partnership with this hotel
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 总经理 at The Sukhothai Shanghai
Responded Aug 3, 2020
Dear berndpm, I appreciate your positive feedback on your stay experience with us. At The Sukhothai Shanghai, our dedicated associates are always readily on hand to curate an experiential experience for each and every of our guests and I am glad that it was reflected in your recent stay with us. Your compliment means a lot to us as we strive to perfect our service quality as we move forward. My colleagues and I certainly look forward to serving you again soon. With best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
corky_c wrote a review Jul 2023
Singapore, Singapore340 contributions131 helpful votes
4.0 of 5 bubbles
The hotel is chic and modern with spacious rooms in a nice area of the city. The best thing about the room is the temperature control. Most hotels can't get heating/cooling right but this hotel has a perfect system. I never felt too hot or too cold in the room. I love that they have a new and clean exercise mat in the room, so I was able to do yoga everyday (you can also book a private yoga instructor if you prefer). Nespresso was available in the room as well as fruits and generous sized bottled water. Housekeeping was friendly and efficient - room was spotless.

Check-in was very efficient although check-out was a little slower.

Breakfast was great with lots of western and Asian options. Dinner at La Scala was also really good, as was lunch at Urban Cafe.

I had a massage at the spa and the therapist was so good. Well equipped gym. Airport transfer service was also great.

The only reason I'm giving it a 4 star instead of 5 is because there seems to be a lot of staff who barely speak English and this has caused some miscommunication during my stay, but this is minor and has not detracted from an otherwise enjoyable stay.
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Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alex wrote a review Oct 2020
4 contributions
5.0 of 5 bubbles
The minimalistic design gives the hotel a chic and trendy look. Facilities like the gym, the pool, and the suana room are brand new and well- equipped. I particularly like the complimentary drinks in the room, two bottles of imported sparkling water and coconut water. Also, Grown Alchemist toiletries are awesome, far better than toiletries of many luxury hotels.
But I have to say the selection of breakfast could be better even though it already meets my expectation.
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 总经理 at The Sukhothai Shanghai
Responded Oct 25, 2020
Dear alexchii2007, It is always nice to receive a review on the social site, especially if it is a positive feedback. We strive to delight each and every of our guests and it is extremely encouraging for someone to tell us what we have done right. Thank you for taking time to share your experience and it really means a lot to all the associates at The Sukhothai Shanghai. We look forward to welcoming you back in the near future. With best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
liushaobo wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
i came for the hotel for 3rdtime and the breakfast needs to really improve . I came in nine twenty am and the dishes are almost all empty and no filling up. overall my daughter loved it for their hospitality and Lance was really caring for what we experienced and asked us.

Mr liu shao Bo
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 总经理 at The Sukhothai Shanghai
Responded Aug 17, 2020
Dear Mr Liu, We appreciate you taking time to share your reviews with us. First of all, I must apologize for the shortfall in breakfast area that you encountered during your stay. Please note that your concerns will be shared with the respective managers. And thank you for the positive comments on the overall experience in our hotel. We do hope that you will give us another chance to welcoming you back in the near future. With best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheekylops asked a question Oct 2019
Singapore, Singapore136 contributions51 helpful votes
Which subway station is most convenient to get to your hotel, if I am arriving at hongqiao airport?
Answer from Helene F
Shanghai, China
Hi, you should use Line 2 and alight at Nanjing West Road. Walk about 5 to 7 minutes to The Sukhothai Shanghai. The Hotel is located in the same compound at the HKRI Taikoo Hui Mall, and the hotel address is 380 Weihai Road, the road that is parallel to the Nanjing West Road
Zapcolimited wrote a tip Apr 2024
Phuket, Thailand4 contributions
5.0 of 5 bubbles
"Fantastic location, highly recommend this hotel"
Read full review
Antoine B wrote a tip Apr 2024
10 contributions2 helpful votes
2.0 of 5 bubbles
"Go next door to middle house"
Read full review
Weibo Sun wrote a tip May 2023
Hamilton, New Zealand12 contributions1 helpful vote
5.0 of 5 bubbles
"This hotel won’t disappoint. Just book it."
Read full review
Maurice Healy wrote a tip Apr 2023
Dublin, Ireland89 contributions84 helpful votes
5.0 of 5 bubbles
"I only eat in the main Restaurants and my only complaint was the food was served too fast. I opted for Tasting menu for the variety."
Read full review
ZJ wrote a tip Nov 2021
1 contribution
5.0 of 5 bubbles
"beautiful hotel"
Read full review
Not the right property for you?
There are more places to choose from in the Shanghai area.
PRICE RANGE
$217 - $292 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an / Shimen Er Lu (Shimen Second Road)
NUMBER OF ROOMS
201
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE SUKHOTHAI SHANGHAI - Updated 2024

Frequently Asked Questions about The Sukhothai Shanghai
Which popular attractions are close to The Sukhothai Shanghai?
Nearby attractions include Blackstone Magic Bar (0.3 miles), HKRI Taikoo Hui (0.2 miles), and Shanghai Wujiang Road Entertainment Street (0.3 miles).
What are some of the property amenities at The Sukhothai Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Sukhothai Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sukhothai Shanghai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Sukhothai Shanghai?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to The Sukhothai Shanghai?
Conveniently located restaurants include Vanca`s Ribs & BBQ (Bulgarian Cuisine), Starbucks Reserve Roastery Shanghai, and Masala Art.
Are there opportunities to exercise at The Sukhothai Shanghai?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Sukhothai Shanghai have airport transportation?
Yes, The Sukhothai Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Sukhothai Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sukhothai Shanghai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Sukhothai Shanghai?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Japanese, and Malay.
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