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The PuLi Hotel and Spa

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The PuLi Hotel and Spa
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1,328 Reviews from our TripAdvisor Community

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Showing 947: English reviews
Beijing, China
Reviewed 2 days ago NEW

I had the opportunity to stay at the Puli in Shanghai and enjoyed ever part of this hotel. From the moment you arrive to the look and feel, all ensured an unique experience in busy Shanghai. We also went and had dinner at Phenix and the food is excellent and all the fish dishes we had perfectly cooked a true...

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Helpful?
Thank woutwout822
New York, NY
Reviewed 3 days ago NEW

The PuLi manages to achieve a calm that seems hard to find in China. From the picturesque driveway, the foyer, and the lobby, each aspect of entering, or of procession, is elevated and peaceful. The public spaces are gorgeous and beautifully experiential. I wish the rooms matched this quality. The views of Jing'An temple were stunning and the room layout...

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Helpful?
Thank travellish
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for posting your comments on TripAdvisor - I really appreciate you taking the time to let us know how your stay went. I am glad that most every aspect of our urban resort was superb, and please rest assured I will look into the quality details of your bathroom. We have a very rigid preventive maintenance...

Helsinki, Finland
Reviewed 3 days ago NEW

Luxury from the moment you approach the entrance. Your mouth kind of slightly opens and keeps opening all the little more while you are making your way trough the lobby to the Long Bar. Then you kind of scoop your jaw up and remind yourself to be classy. The staff understands although they pity you a little. And if you...

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Helpful?
Thank Alina S
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Wow, I like that title! Thanks so much for your refreshing feedback - I really appreciate you giving s your point of view on our team's service to the physical attributes of our urban resort. And if you don't dream you never reach the stars!! I look forward to having you and your family back. With kindest regards, Jan B....

Reviewed 1 week ago via mobile

Every time I visit Shanghai, my choice is the Puli. It's the best place to relax and refresh. During my stay, it was stunning and unforgettable experience to me, my mom and my little daughter. They prepared a little bear, bath tub, bathrobe and complimentary toiletires for my little girl. I'm very impressed by their careful concern for her. I've...

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Helpful?
Thank aramola
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, First of all I would like to thank you for being such a loyal Puli fan. We really appreciate your feedback and return visits! I am so happy to read that you have chosen our urban resort to relax and refresh when in Shanghai and that your mom and your little daughter experienced such a an unforgettable time....

Ithaca, New York
Reviewed 1 week ago

When I travel long distances, I often get too little sleep on the plane and feel a little out of it by the time I check in to a hotel. From the moment I arrived at the PuLi, finding professional, helpful staff members waiting to guide me to the front desk, I felt relaxed and pampered. (Note: I don't want...

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Helpful?
1Thank Jess C
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for returning to The PuLi and for taking the time to write such a detailed review on TripAdvisor - I really appreciate this. I am very happy to know your return stay was a success and that you and your wife felt relaxed and pampered from the check-in to check-out. It is the small things in...

Reviewed 1 week ago

From the view from my room, to the service staff, to the size and comfort of the room, to the amenities at the hotel. The Puli was in the best hotels I have ever stayed in (and I have stayed in a lot of hotels around the world). The Concierge went out of his way to get me to a...

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Helpful?
Thank Dave R
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a lovely TripAdvisor review following your stay at The PuLi. My team and I are delighted to know your experience at our urban resort was such a success - from the service provided by the staff, to the view from your room, to the comfort and amenities throughout the hotel. I appreciate you...

Tel Aviv, Israel
Reviewed 1 week ago

We knew in advanced we have a few days stay in Shanghai on the way to a conference in a nearby city. This hotel has a great 'early-bird' reservations deals with huge discounts, so we took it (wouldn't have stayed there otherwise). The hotel was far beyond expectations, staff was extremely nice and friendly (and well English speaking), and even...

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1Thank Omer P
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for staying at The PuLi and for posting your comments on TripAdvisor. I am very happy to read you were able to book our urban resort through the early-bird deal with huge discounts. The entire team will be delighted to know our hotel was far beyond your expectations and that each member was instrumental in delivering...

Hong Kong, China
Reviewed 2 weeks ago

The Chinese travel industry is even more prone to hyperbole than US real estate agents. And "star-inflation" is getting out of control, with every hotel on the Bund claiming "6-star" status, and some of the new ones in Pudong claiming 7-star status. Officially, the China National Tourism Administration issues a maximum 5-star rating. But the quality of 5 star hotels...

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1Thank James W
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a detailed analysis on the very definition of a 41/2 star hotel! I certainly enjoyed reading your comments with interest and can imagine you spending a lot of time in your travels in hotels of all styles and categories. In response to your comment about "not having the grounds" I would like to...

Seattle, Washington
Reviewed 3 weeks ago

Very nice hotel. Everyone from front desk staff to bartenders are very friendly. Although a smaller hotel compared to other chain names, but intimate and rooms are well equipped with everything you need. I used to stay along the Bund alot but find this location to be much more convenient. You have everything nearby and some of the restaurants in...

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Helpful?
1Thank NoraSea
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for your great feedback - I was very happy to read you had a overall enjoyable stay and I am delighted that all our staff were very friendly and that our urban resort was very nice. I am pleased to advise that your blouse was indeed returned via express mail and acknowledged. Please accept...

Ramat Hasharon
Reviewed 3 weeks ago

An impressive design and architecture. Frequented by and popular with western guests. Expensive, but gives one the feeling of plenty. Rooms are well equipped and modern. Sleep quality is fine. Room fridge supplies are free of charge. A good idea. The BUT is: this is not quite the luxury of the likes of the Langham nor The Banyan Tree on...

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Thank beyo43
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at The PuLi on Tripadvisor. I was delighted to read that many aspects of your stay met your expectations. It is the feedback that we receive from valid guests such as yourself that allows us to continuously improve on our offerings and service delivery. I would welcome an...

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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Location: China > Shanghai Region > Shanghai > Jing'an
Price Range: $239 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Spa Hotel in Shanghai
#173 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from The PuLi Hotel and Spa staff and other travelers.
8 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club floor rooms”
 of 5 bubbles woutwout822, 2 days ago | Read review
“Higher floors are best and but don't bother with Club levels if you don't need the extra service.”
 of 5 bubbles travellish, 3 days ago | Read review
“The view of the Jing'an Temple (west) is beautiful, especially at night.”
  • Park below hotel
  • Jing'an Temple on the night
  • Bath with salt and this view - wonderful
 of 5 bubbles 270omerp, 1 week ago | Read review
“The higher rooms have better views”
 of 5 bubbles G3169EFjamesw, 2 weeks ago | Read review
“I stayed on the club floor with a butler. Better side of the hotel is looking over the Buddhist temple behind it.”
 of 5 bubbles gregc769, Oct 24, 2016 | Read review
5 of 5
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