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Pentahotel Shanghai

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#57 of 4,324 Hotels in Shanghai
Certificate of Excellence
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475 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Huddersfield, United Kingdom
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Mid prices, but very nice. Cool design, and the staff are very helpful and speak good English. WiFi in both lobby, restaurant and room was very good, and can be upgraded for a small fee if you need more bandwidth, I didn't bother. Room is clean and comfortable, and like an upscale Ibis room. Bed is very comfortable. Hotel is... More 

Helpful?
Thank James W
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your positive comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and appreciate your nice remarks about our cool design and concept. Lots of our guests agree with your remarks about our outstanding location and your comments about our Associates are very much appreciated. We look forward to have you... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I truly enjoyed my experience at this hotel as it had a very unique design concept and fantastic lounge downstairs. I had breakfast in the lounge on the daily and was pleasantly surprised by exceptional attitude and attentiveness from all the staff in the restaurant. The bar was the a lovely place to sit and relax after a long day.... More 

Helpful?
Thank Анна Г
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your constructive comments about pentahotel Shanghai. I am very happy to hear you found our concept to your liking and happy to hear our team looked after you and in particular Linges and Laurens. I will make sure they receive your compliments and thank you for sharing them with me and the rest of the Tripadvisor Community.... More 

Woodlands
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Reasonable rates, great location, walking distances to malls, eating places and the subway. Nice ambiance and good variety of breakfast spread. But getting the hotel staff to pre-arrange transportation is literally impossible, they will just divert you to get a taxi and worst part, they do not have any bellboys to help. Either you get a taxi yourself or walk... More 

Helpful?
Thank RayAtenza
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your extensive comments about pentahotel Shanghai. I am very happy to hear you found our concept and fantastic location to your liking but sorry to hear you had trouble getting a taxi. As you know there are lots of taxi's on Dingxi Road but during rush hour and bad weather it can become a bit hectic with... More 

Hong Kong, China
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located at Zhong Shan Park where you can easily access by subway with links to the two airports. Room rates are reasonable with very comfortable and tidy room. Exceptional is the bathroom seems a bit tight. A very impressive reception counter with lobby bar and restaurant at its back. These are all located in an open space where you won't... More 

Helpful?
Thank Kwan S
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic description of pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and appreciate your nice remarks about our concept and fantastic location. Also great to hear you enjoyed our pentalounge and service led by Laurens and Bosco and I am glad you found Richard of YOU Bar at next door... More 

Shanghai
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went there 2 or 3 times for the Sunday brunch. Really satisfying experience: LOT of different fresh foods (imported cheeses, delicatessen, homemade bread and pastries). Even some coktails are included such as bloody mary. Juices are delicious as well. And all of this for an unbeatable price (148rmb) including also 1 main course (eggs benedics, burger...). My only reproach is... More 

Helpful?
Thank PaulGen
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay and appreciate your nice comments about our Sunday Brunch which was recently awarded 'best value brunch' in Shanghai. We look forward to have you back very soon! More 

Heidelberg, Germany
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Really nice and feel like home. All service is perfect. Inventory is a bit old and not up to date. TV quality is poor, and less German chanel (only one) Houskeeping at my floor 7 she is perfect and like a mother that try to make it comfortable

Review collected in partnership with this hotel

Helpful?
Thank Nurtekin Y
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your positive comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and appreciate your nice remarks about our service and housekeeping team. We look forward to have you back very soon! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I was impressed with the customer service at Penta Hotel. Everytime I had a question or needed something, the staff was quick to help out and went above and beyond to make sure I was right. When I stayed there, another guest got sick during his trip and went to the hospital. I remember overhearing the staff asking him how... More 

Helpful?
Thank Victor M
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic description of pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and appreciate your nice remarks about our enthusiastic and caring team of Associates. Also great to hear about your positive experience during our weekly Sunday Salsa night which has turned out to be a real happening. We now look... More 

Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I book my stay with clear instructions to hv a non smoking room. Upon check in, the front desk lady (who maybe been having her all year long, period) shows me her very long face and telling me there r no non smoking room for now and straight pointed to a smoking room. And I was being so kind (thought... More 

Helpful?
Thank Yean Yean L
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your constructive comments about pentahotel Shanghai. I am very sorry to hear you had some troubles at check in to get a non-smoking room. This issue has been discussed with the Operations Manager of the Hotel to ensure improvement and I apologize if your request was not handled to your liking. We look forward to have you... More 

Kochi (Cochin), India
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place with friendly staff. Most staff can speak English well and inconvenience due to language is minimal. They have a happening bar cum restaurant at the lobby which doubles up as a salsa dance floor on Sunday afternoons. Rooms are clean, house keeping is just OK, they may forget to clean something occasionally. Internet is the only sore point.... More 

Helpful?
Thank Dennis_DJ
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your constructive comments about pentahotel Shanghai. I am very happy to hear you found our concept to your liking but obviously very sorry to hear about the problems you had with the internet, something that we are having fixed very shortly. Your comments about Housekeeping will be shared with the team for improvement. We now look forward... More 

La Jolla, California
Level Contributor
206 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Firstly remember this is a three star hotel, so the five star rating reflects the results as it relates to a three star hotel. I was here for two weeks as was leading a program for students in Shanghai. My students were all very happy with the hotel (and remember they were sharing rooms). The only downside was the free... More 

Helpful?
1 Thank AussieNarelle
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your extensive comments about pentahotel Shanghai. I am very happy to hear you found our concept and fantastic location to your liking but sorry to hear you had some issues with the WiFi and that the shower water took some time to clear. This was a temporary issue that has already been fixed. I am very happy... More 

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Staying in Zhongshan Park

Neighborhood Profile
Zhongshan Park
The residential and commercial areas around the beautiful grounds of Zhongshan Park have never been considered particularly fashionable by a majority of Shanghai’s foreign residents, but plenty of expats do choose to live here. The park itself is a huge draw, providing a pocket of serenity in the middle of the metropolis. The area has its share of trendy shops with wares that can’t be found elsewhere, delicious restaurants with food ranging from fancy to affordable, and great hidden bars. Rents are also cheaper here than in other neighborhoods with the same conveniences. Aside from the obvious attractions, with its neighborhood fix-anything shops and pop-up street stalls that sell anything you need, you’ll never sacrifice Western comforts.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Located in the city’s commercial hub of Changning District, the hotel is directly opposite to Zhongshan Park with direct access to both the metro and light rail stations; which means getting around the town is quick, easy and hassle-free. Conveniently close to bustling Nanjing Road, Huaihai Road and the up-market business and entertainment area of Xintiandi, pentahotel Shanghai is also near to Jing'an Temple, the Jade Buddha Temple and ancient Yuyuan Garden. ... more   less 

Additional Information about Pentahotel Shanghai

Address: NO. 1525 Dingxi Road, Shanghai 200050, China
Location: China > Shanghai Region > Shanghai > Zhongshan Park
Price Range: $72 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pentahotel Shanghai 3.5*
Number of rooms: 259
Reservation Options:
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Hotel Style:
#17 Best Value Hotel in Shanghai
#59 Business Hotel in Shanghai
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