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Grand Kempinski Hotel Shanghai

Traveler (1163)
360
Panoramas (7)
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About

#38 of 5,188 hotels in Shanghai
Location
Cleanliness
Service
Value
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Within walking distance to the Oriental Pearl Tower and only a short drive away from the Jinmao Tower, The Bund, and other well-known landmarks of Shanghai. The Pudong and Hongqiao airports can also be reached within 45 minutes. The Hotel’s design combines contemporary and Oriental features, where guests can enjoy a variety of cuisines including Chinese, Mediterranean, Spanish and an international buffet at Elements.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Harbor View
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2,407Reviews
23Q+A
100Room tips
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Popular mentions
Excellent hospitality. Very clean rooms. Beautiful river view. Very happy to stay. Wonderful location. Rooms also spacious. Restaurant food is delicious in the hotel. All countries food available in the hotel restaurant.
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Response from RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai
Responded 2 days ago
Dear Mr. Srinivas, Thank you so much for your kind words of praise for our hotel. It is always a pleasure to read such nice things about our hotel and to note that we created a memorable experience for our guests. Feedback such as this motivates us to continue doing the same and offering our guests a beautiful performance. We look forward to welcoming you back to Shanghai in the near future and offering you our hospitality again. Best regards, Rudiger Hollweg General Manager
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I travel to Shanghai every year for a bısiness . I think it is my 4th time staying at Grand Kempinski in Shanghai. I feel like I am at home and had always comfort and enjoyable time .I thank you to Yudith for her smiling everyday and help me on any matter. Hope to see you next year !
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Response from RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai
Responded 4 days ago
Dear Guest, Thank you so much for your kind words and review of our hotel. Your personal appreciation for Judith - our Executive Lounge Manager, means a great deal to us and motivates us to continue delivering a personal level of service to all our guests. We look forward to welcoming you back to our hotel in the near future and offering you our hospitality again. Best regards, Rudiger Hollweg General Manager
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Upon arrival I was very fortunate that I happened to be greeted in front of the check -in counter by the extremely professional and courteous Guest Relations Manager Eva Shen. I told her that I was looking forward to my first time stay in a Kempinski Hotel and that although I am a frequent traveler I had not stayed in one before. I half jokingly asked if she would upgrade my room to make this first experience better and she asked the very professional Tim at check in to have a look if there was availability to do it! The result was that I was a very happy guest having received a beautiful high floor room with Bund view!!! The facilities in the hotel were excellent the location is perfect and the buffet breakfast as well as buffet lunch was among the best I have ever had. I will for sure stay at the Kempinski in Shanghai on my next stay.
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Response from RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai
Responded 6 days ago
Dear Guest, Thank you for sharing such an endearing review of our hotel and our team. It is always a pleasure to read gracious appreciations for our team members - Eva, our Lady in Red and Tim from the Reception team. Feedback such as this, motivates us to continue delivering excellent service to our guests and crafting beautiful performances which guests fondly remember. We look forward to welcoming you back to Shanghai in the near future and offering you our hospitality again. Best regards, Rudiger Hollweg General Manager
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Kempinski one of the best hotels I have ever stayed at, the location, stunning views and luxury are majestuous. The service is definitely top notch, the restaurant, the delicious buffet and its staff are the most helpful I have ever encountered in Shanghai. If I come back undoubtedly I will stay there again!
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Response from RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai
Responded 1 week ago
Dear Ms. Solano, Thank you for taking the time to share your kind review of our hotel on Tripadvisor. It is a joy to read your appreciation for our facilities and services. Feedback such as this encourages us to continue delivering excellent services and crafting beautiful performances for our guests. We look forward to welcoming you back to Shanghai in the near future and offering you our hospitality again. Best regards, Rudiger Hollweg General Manager
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Kempinsky is my first choice to stay in Shanghai for several days. The location is quite good and the transportation is quite convenient. BTW, the service there is perfect. And there are many kinds of delicious food. I’ll stay there again.
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Response from RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your kind review of our hotel on Tripadvisor. It is a pleasure to read that we are your hotel of choice and your praise of our facilities and services. Feedback such as this motivates us to continue delivering excellent services and crafting beautiful performances for our guests. We look forward to welcoming you back to Shanghai in the near future and offering you our hospitality again. Best regards, Rudiger Hollweg General Manager
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PRICE RANGE
$149 - $300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran melia shanghai hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazuiPudong
NUMBER OF ROOMS
686
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