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Grand Kempinski Hotel Shanghai

Booking.com$161*
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#12 of 5,035 Hotels in Shanghai
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Grand Kempinski Hotel Shanghai
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1,039 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Singapore
Reviewed 2 days ago NEW

There is really not much to fault this hotel. Rooms are new, clean and well maintained. Great location beside the Aquarium and Pearl of the Orient Tower. Easy walk to IFC and ZhengDa mall. Breakfast is ok, a large lobby gives a good relaxed feel of the place. The gym maybe a wee bit small. Phone response and housekeeping response...

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Helpful?
Thank mightyleftfoot
Reviewed 6 days ago NEWvia mobile

We stayed at the premises for about 10 days for a conference and we had about 800+ guest staying at the hotel. The service was EXCELLENT! From the General manager to the front desk staff the food service and the concierge, every single staff member was ready and willing to do anything to make our stay a very pleasant one....

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Thank mgccnyc
Tel Aviv, Israel
Reviewed 1 week ago

- good location - it is indeed a grand hotel - modern - great view - medium to large size room - comfortable - silent - slept well - clean - many electrical outlets & plugs, both local &European - comfortable working area / desk - finally a hotel room with sufficient light... - free WiFi, good speed. You can...

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Helpful?
Thank jack_ronnel
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Mr. Ronnel, Thank you for your excellent review on your recent stay at Grand Kempinski Hotel and I appreciate your positive feedback on our facilities and services. My team and I hope to have the pleasure to welcome you again in the near future to our property when visiting Shanghai. With kind regards, Rüdiger C. Hollweg General Manager Grand...

New York
Reviewed 1 week ago via mobile

My family of four (two adults, two kids between 8 and 11) had a two-week trip to China in April 2017 and stayed at seven different 4+ star hotels in Shanghai, Suzhou, Hangzhou and Chengdu and Grand Kempinski Hotel Shanghai was one of them. Among these 7 hotels, we rank this hotel the top place unanimously. The location of this...

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Helpful?
Thank woodbill
Seattle
Reviewed 1 week ago via mobile

The grand Kempinski is a very good hotel and in a very good location. It is about one block away from the Oriental Pearl and the Shanghai aquarium. The hotel it's self is very grand and very nicely lit up during the evening with blue lights. The staff is very accommodating, and very willing to help you out. However keep...

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Helpful?
Thank AKabani
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Mr. Kabani, I would like to thank you very much for your positive comments received on TripAdvisor and I am pleased that you enjoyed your stay with us. I noted your comment on the carpet stain and would like to apologize, as this should not occur. We are constantly trying to update and modernize as it is our objective...

Shanghai, China
Reviewed 1 week ago

We had a business event (B2B forum and dinner) at Kempinski. Overall experience is great: service, location, staff, decoration and food, exactly what one'd expect from a prime 5 star hotel. I'd like to emphasize the excellent dinner, especially the meat course which was by far the best I've had. Special credits to the chef and his team, for their...

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Helpful?
Thank katesogor
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, It is with great pleasure to read your positive experience on your recent business event at our hotel, and your comments on service and food quality is much appreciated and has been shared with the team, to motivate them and moving even higher. We all look forward to your next stay with us and being of service to...

Shanghai, China
Reviewed 1 week ago

Everyting is perpect,tasty food, great location, nice staff, especially lady in red Ariel. It is a a quite good experience to stay here few nights. I think it is a pretty worth choice. I think I'll come back again.

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Helpful?
Thank jennyzhang2017
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Ms. Zhang, Thank you for your positive feedback on your recent stay at our hotel and it is with great pleasure to learn that you enjoyed our facilities and services, especially Ariel, our Lady in Red, and I passed on your compliments to her with gratitude. We look forward to welcoming you soon again to Grand Kempinski Shanghai! With...

Johannesburg, South Africa
Reviewed 1 week ago

The staff are polite and willing to help you at all times. the rooms are very clean and spacious. Their breakfast has a wide variety. the hotel is within walking distance to a lot of amenities and the train station is minutes away.

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Helpful?
Thank kelly-1808
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, thank you for your positive comments on TripAdvisor referring to your recent stay at Grand Kempinski Shanghai and I am pleased that you enjoyed your stay with us. We look forward to welcoming you back soon! With kind regards, Rüdiger C. Hollweg General Manager Grand Kempinski Hotel Shanghai rudiger.hollweg@kempinski.com

Reviewed 3 weeks ago via mobile

This was my first trip here .i stayed at another Kempinski hotel in Dubai and this one in Shanghai did not disappoint. I was giving a room with a view of the Bund. The food was amazing in the Italian restaurant. And a Cuban style brekkie in the morning. Close to all attractions in Pudong. This is 5 star hotel....

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Helpful?
Thank andrew p
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Mr. Andrew, Thank you very much for your positive impressions on our facilities and services and I am pleased to learn that you felt very much at home and we will see you more often in the future, I hope. Thank you for staying with us and we look forward to welcome you soon again. With kind regards, Rüdiger...

Singapore, Singapore
Reviewed 3 weeks ago

When visiting Shanghai, I have always made it a point to stay at the Grand Kempinski Shanghai Hotel, conveniently located at Pudong and only a few minutes walk to the iconic Oriental Pearl Tower and close to Shanghai’s premier shopping malls and the Bund. The Kempinski is a 5 star German managed hotel and the room and dining facilities, as...

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Helpful?
Thank lawrenceng47
RudigerHollweg, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Mr. Ng, thank you for your excellent review on your experience gathered throughout your many stays at our hotel and I am very pleased to read that you like our services and facilities and also have found your personal specials, which you highlighted, which I much appreciate. I wish you and us many happy returns to the Grand Kempinski...

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06/11/2017 06/12/2017
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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Within walking distance to the Oriental Pearl Tower and only a short drive away from the Jinmao Tower, The Bund, and other well-known landmarks of Shanghai. The Pudong and Hongqiao airports can also be reached within 45 minutes. The Hotel’s design combines contemporary and Oriental features, where guests can enjoy a variety of cuisines including Chinese, Mediterranean, Spanish and an international buffet at Elements. ... more   less 

Additional Information about Grand Kempinski Hotel Shanghai

Address: No.1288 Lujiazui Ring Road, Pudong District, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $156 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Kempinski Hotel Shanghai 5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Gran Melia Shanghai Hotel Shanghai
Hotel Style:
#10 Spa Hotel in Shanghai
#12 Luxury Hotel in Shanghai
#13 Family Hotel in Shanghai
#26 Business Hotel in Shanghai
#54 Romantic Hotel in Shanghai
#99 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Grand Kempinski Hotel Shanghai staff and other travelers.
13 questions
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Questions? Get answers from Grand Kempinski Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Youtube was accessible but not Facebook.”
kelly-1808, 1 week ago | Read review
“best view with quite environmet”
Freya1222, 3 weeks ago | Read review
“Definitely book river view”
Ellie05255068, 3 weeks ago | Read review
“Choose the luxury rooms in the higher floors with Huangpu river view (really worth it).”
LydiaPic, 4 weeks ago | Read review
“River views, the higher the better”
nickallen007, Apr 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$161* /night
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Cancelon$169
Hotels.com$161
Ctrip.com$162
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Prices are for 1 room, 2 adults
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