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Wyndham Grand Plaza Royale Oriental Shanghai

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305 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Colorado Springs, Colorado
Reviewed November 26, 2016 via mobile

Hotel looks spectacular on the surface. The staff is somewhat helpful, but not overly friendly. The breakfast buffet is just ok. The fitness center is bad. One elliptical and always hot. The pool looks nice. Hotel isn't close to any good restaurants or bars. Constant construction on the road out front.

Thank 719HDTraveler
Te Anau, New Zealand
Reviewed September 14, 2016

I was unfortunate enough to be part of a group travelling from London, UK on 14th September 2016, I experienced a huge scene with another group of tourists who were being threatened by the Management who were screaming and shouting at the other guests. This scene continued with the Hotel staff being loud and abusive! Our party was totally shocked...

Thank phenomena_12
Reviewed September 12, 2016

I wish this hotel could be in a different location. Have stayed there twice. Not close to a subway station, have to take a taxi. The hotel is beautiful the rooms are very nice thought the see remote controlled bath window was cool. The in house restaurant was kind of expensive. Would be a five star if it was in...

Thank t O
Brighton, Michigan
Reviewed August 25, 2016 via mobile

The hotel looked nice and had pretty good reviews. The room had air and was mostly clean. Dirt on the bathroom floor. The receptionist was rude. Couldn't get me a shuttle to airport 12 hours in advance. They charge you for bottled water in addition to buffet price when asking for bottled water. Really? They give you 3 free small...

Thank Americangirl10
Elmhurst, Illinois
Reviewed August 5, 2016 via mobile

I stayed here for business, the staff is friendly enough though the hotel has an air freshener fragrance that is quite strong when entering. The hotel has beautiful rooms that are large and spacious, I was on a high floor room. The views are great from some of the rooms, but the food here is not the most appealing. I...

Thank Chooseynat
Reviewed June 22, 2016

Hotel rooms are big enough and above 10th floor are very quite, very clean and with fine operating AC. Have got extra discount of 15%, so the price was more than acceptable. Very friendly and helpful front desk staff. Great swimming pool, SpA and gym. Big and great breakfast, Trouble is to have the cab on time, so be little...

Thank Mato D
Pell Lake, Wisconsin
Reviewed June 10, 2016

Overall, very disappointing, so far. Check out tomorrow. When I arrived, there was no doorman to help with luggage. Check in was very slow and sterile. When I checked in, I wondered if I was even going to get a "Hello, welcome to our hotel" - but I did not get any type of greeting. Again, no assistance with luggage...

Thank Donald F
San Diego, California
Reviewed May 6, 2016

Stayed here on a business trip and the room and lobby were very nice. Room had a great view of downtown shanghai and the river as well as very nice amenities. They also had a nice gym, which I was unfortunately unable to use. Despite this what I was extremely displeased by was their food and restaurants here. For a...

Thank shanereyesmckinney
Reviewed April 30, 2016 via mobile

Attend one of the biggest conference in Shanghai , and got to book this hotel at an reasonable price. The hotel overseas the river, the hotel is Chinese styled decorated despite owned by American hotel group. The rooms are spacious, clean with good service Worth staying!

Thank Tonyeyu
Kansas City, Missouri
Reviewed April 18, 2016

This last summer we wanted to explore some of China before dropping our son off for boarding school. We stayed at this hotel for a few days, traveled in the middle of the country and then returned for a few more days. The concierge desk was very helpful in letting us keep some luggage at the hotel while we were...

1Thank jelico8
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Plaza Royale Oriental has a fine range of elegantly furnished guest rooms, conference rooms, function rooms, western, Chinese and Japanese restaurants, bars, and an International Spa and Fitness Centre. With a high standard of superb personalized services our aim is to provide you with a “home to come home to” where we delight in delighting you. As mainland China’s first Plaza Royale brand and Howard Johnson International’s flagship hotel in the region, the 522 room luxurious 5-star Plaza Royale Oriental Shanghai is located prominently on Pudong Avenue facing the Huang Pu River, a stone's throw from many CBDs and renowned landmarks. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Oriental Shanghai

Address: No.2288 Pudong Avenue, Pudong New District, Shanghai 200136, China
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range: $92 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Oriental Shanghai 4.5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Oriental Shanghai Hotel Shanghai
Hotel Style:
#67 Spa Hotel in Shanghai
#96 Business Hotel in Shanghai
#98 Best Value Hotel in Shanghai
#140 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham Grand Plaza Royale Oriental Shanghai staff and other travelers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“try to get the view of both sides of the city...”
  • beauty chair and table
  • chaise lounge
TERRIBMUSIC, 1 week ago | Read review
“corner rooms are large with outstanding views”
DAB49, Mar 2, 2017 | Read review
“River facing rooms will have to deal with MAJOR construction outside, views are not what you would call "breathtaking".”
donaldf968, Jun 10, 2016 | Read review
“Higher floor for better views (when there's less smog, but definitely not as bad as Beijing)”
  • This was a view on a GOOD day
  • Very well equipped bedroom
  • Bed was well made up.  Very comfortable.
  • Shower
  • Great bathroom
Gassho, Nov 12, 2015 | Read review
“ONLY accept Royal Executive rooms. Ask for a room with a river view.”
joannae234, Oct 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question