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Wyndham Grand Plaza Royale Oriental Shanghai

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Wyndham Grand Plaza Royale Oriental Shanghai
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296 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Los Angeles, California
Reviewed December 17, 2016 via mobile

Beautiful well laid out room with large, well designed bathroom and great views! Location is a little far afield for business travelers or tourists but the views of the river, bridge and port areas make it worth the trek.... Staff is moderately capable for Western travelers but tries to be helpful.

Thank jktravel7
Reviewed December 7, 2016

Had to call for maintenance yet again! This is fine hotel but showing poor overall maintenance especially in rooms. Stay here 2 or 3x monthly. Every trip it's something- lamps phone tv electric sockets fuses. Add cold food on hot buffet table and it seems the management just doesn't get idea of consistent quality. Today found bug on bed, right...

Review collected in partnership with Wyndham Hotel and Resorts
Thank White J
Colorado Springs, Colorado
Reviewed November 26, 2016 via mobile

Hotel looks spectacular on the surface. The staff is somewhat helpful, but not overly friendly. The breakfast buffet is just ok. The fitness center is bad. One elliptical and always hot. The pool looks nice. Hotel isn't close to any good restaurants or bars. Constant construction on the road out front.

Thank 719HDTraveler
Te Anau, New Zealand
Reviewed September 14, 2016

I was unfortunate enough to be part of a group travelling from London, UK on 14th September 2016, I experienced a huge scene with another group of tourists who were being threatened by the Management who were screaming and shouting at the other guests. This scene continued with the Hotel staff being loud and abusive! Our party was totally shocked...

Thank phenomena_12
Reviewed September 12, 2016

I wish this hotel could be in a different location. Have stayed there twice. Not close to a subway station, have to take a taxi. The hotel is beautiful the rooms are very nice thought the see remote controlled bath window was cool. The in house restaurant was kind of expensive. Would be a five star if it was in...

Thank t O
Brighton, Michigan
Reviewed August 25, 2016 via mobile

The hotel looked nice and had pretty good reviews. The room had air and was mostly clean. Dirt on the bathroom floor. The receptionist was rude. Couldn't get me a shuttle to airport 12 hours in advance. They charge you for bottled water in addition to buffet price when asking for bottled water. Really? They give you 3 free small...

Thank Americangirl10
Elmhurst, Illinois
Reviewed August 5, 2016 via mobile

I stayed here for business, the staff is friendly enough though the hotel has an air freshener fragrance that is quite strong when entering. The hotel has beautiful rooms that are large and spacious, I was on a high floor room. The views are great from some of the rooms, but the food here is not the most appealing. I...

Thank Chooseynat
Reviewed June 22, 2016

Hotel rooms are big enough and above 10th floor are very quite, very clean and with fine operating AC. Have got extra discount of 15%, so the price was more than acceptable. Very friendly and helpful front desk staff. Great swimming pool, SpA and gym. Big and great breakfast, Trouble is to have the cab on time, so be little...

Thank Mato D
Pell Lake, Wisconsin
Reviewed June 10, 2016

Overall, very disappointing, so far. Check out tomorrow. When I arrived, there was no doorman to help with luggage. Check in was very slow and sterile. When I checked in, I wondered if I was even going to get a "Hello, welcome to our hotel" - but I did not get any type of greeting. Again, no assistance with luggage...

Thank Donald F
San Diego, California
Reviewed May 6, 2016

Stayed here on a business trip and the room and lobby were very nice. Room had a great view of downtown shanghai and the river as well as very nice amenities. They also had a nice gym, which I was unfortunately unable to use. Despite this what I was extremely displeased by was their food and restaurants here. For a...

Thank shanereyesmckinney
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  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Plaza Royale Oriental has a fine range of elegantly furnished guest rooms, conference rooms, function rooms, western, Chinese and Japanese restaurants, bars, and an International Spa and Fitness Centre. With a high standard of superb personalized services our aim is to provide you with a “home to come home to” where we delight in delighting you. As mainland China’s first Plaza Royale brand and Howard Johnson International’s flagship hotel in the region, the 522 room luxurious 5-star Plaza Royale Oriental Shanghai is located prominently on Pudong Avenue facing the Huang Pu River, a stone's throw from many CBDs and renowned landmarks. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Oriental Shanghai

Address: No.2288 Pudong Avenue, Pudong New District, Shanghai 200136, China
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range: $82 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Oriental Shanghai 4.5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Oriental Shanghai Hotel Shanghai
Hotel Style:
#66 Spa Hotel in Shanghai
#96 Business Hotel in Shanghai
#97 Best Value Hotel in Shanghai
#142 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham Grand Plaza Royale Oriental Shanghai staff and other travelers.
3 questions
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Questions? Get answers from Wyndham Grand Plaza Royale Oriental Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“River facing rooms will have to deal with MAJOR construction outside, views are not what you would call "breathtaking".”
 of 5 bubbles donaldf968, Jun 10, 2016 | Read review
“Higher floor for better views (when there's less smog, but definitely not as bad as Beijing)”
  • This was a view on a GOOD day
  • Very well equipped bedroom
  • Bed was well made up.  Very comfortable.
  • Shower
  • Great bathroom
 of 5 bubbles Gassho, Nov 12, 2015 | Read review
“ONLY accept Royal Executive rooms. Ask for a room with a river view.”
 of 5 bubbles joannae234, Oct 17, 2015 | Read review
“Rooms great but do not eat the food”
 of 5 bubbles KeithH852, Jul 10, 2015 | Read review
“Many rooms are of unacceptable quality. Make sure you go back downstairs to the reception desk and get another room if yours is dirty.”
  • Mold growing on tile in toilet area
  • Mold growing in bathroom corners
  • Peeling paint around shower head area
  • Mold growing on bathroom tile
 of 5 bubbles wilsonpepper, Mar 24, 2015 | Read review
5 of 5
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