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Sofitel Shanghai Sheshan Oriental

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#79 of 4,458 Hotels in Shanghai
Certificate of Excellence
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Sofitel Shanghai Sheshan Oriental
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495 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel, good amenities, good service and the best hotel in the area. At the end of the day, this is China so the fact that our room smelt of cigarette smoke (non-smoking room) and the door to the bathroom was broken was really not that bad. I think keeping in mind the country standard in general and the area... More 

Helpful?
Thank saharanz0
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Sheshan Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

ENGLAND
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a pool-facing room and the view was very nice. The room was very spacious and the staff were professional and friendly. We had a late in-room service there, food quality was good as was the service. The gentleman in the top-hat on the concierge desk was very kind and nice (I didn't see his name but we left... More 

Helpful?
Thank QQ-LITTLE
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Sheshan Oriental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Rochester Hills, Michigan
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is in a newer area and we had a global meeting here; welcoming over 50 foreign visitors. They were not really prepared for this level of English speaking visitors and the level of service is still not to international standards. It's a beautiful property but the conference rooms are spread out on the campus, it can be confusing.... More 

Helpful?
Thank Thomas K
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear guest, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully... More 

Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

During the week this large hotel is a ghost town. Skeleton staff try hard to keep the place running and there is a clear lack of management supervising the hotel. The hotel looks grubby and you know when they cut costs when thy turn lights off in the main lobby to save money. It just feels so unwelcoming and not... More 

Helpful?
Thank Marc M
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Sheshan Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Hong Kong, China
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After few days business trip staying in Sofitel Shanghai Hyland, I came to this resort to take rest before leaving Shanghai. It is quite far away from city. If there is a shuttle bus transfer between two Sofitel hotels, that will be definitely wonderful and could attract more business trip customers staying 1-2 days here. The check in and out... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank simonclchan
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share... More 

Shenzhen, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 15, 2016

we were staying in the room where we can access to the club lounge and we had self-pour happy hour, breakfast with less ppls but less choices of food too, we went down to the 1st floor, it was quite scary, A LOT of ppls as i heard from the reception, the hotel is almost or is full that weekend.... More 

Helpful?
Thank ChewChan C
Shanghai
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 14, 2016

As long-term Shanghai residents we have been going to this resort for many years: maybe this is our 8th visit. We have come during other seasons, but since the pool is a great feature summer is the best time to visit. I am not sure how old the hotel is, but it is begining to look unloved. I felt that... More 

Helpful?
Thank ShanghaiFamily1603
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear ShanghaiFamily1603, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully... More 

1 review
5 of 5 stars Reviewed July 28, 2016 via mobile

Never I ended up staying in this hotel for the whole 2 days without going out! It's simply too comfortable. Wonderful facilities, friendly staffs and lovely food. One of the staff I met, Elain, has been particularly helpful. I will definitely revisit the hotel and I strongly recommend this hotel to anyone visiting Shanghai.

Helpful?
Thank Mask456
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Mask456, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share... More 

Sandwich, Massachusetts
1 review
5 of 5 stars Reviewed June 7, 2016

Sofitel Shanghai Sheshan Oriental is a very pleasant place to stay. I have been there 5 times over the last 6 months and typically for 8 to 12 days on each trip. Rooms are modern, clean and well maintained. They all have nice marble bathrooms and comfortable beds. Every room has a nice desk. Service is great. Doorman is super... More 

Helpful?
Thank briansemle
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear briansemle, We are delighted to know that you had a great experience at the Sofitel Shanghai Sheshan Oriental, that you enjoyed the room and the staff. I let my concierge know about your nice comment and they are really happy that you spent a wonderful time with us. Our goal is to always exceed our guests’ expectation and we... More 

1 review
4 of 5 stars Reviewed May 30, 2016

I've been staying here for two weeks because it is near to my workplace. The staff is very friendly and trys to put one's best foot forward. Room was comfortable and clean but for European standards it sometimes looks a bit botched. Food and drinks in the restaurants and bars are a bit expensive.

Helpful?
Thank Sebastian B
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Sebastian B, Thank you for your review and four stars. Your comments are greatly appreciated and will assist us in improving our service delivery. We are delighted to know that you had a nice experience at the Sofitel Shanghai Sheshan Oriental, we hope we have the pleasure of welcoming you back to Sheshan soon. Have a Magnifique day! Lydia... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A short 15 minutes drive from National Exhibition Center and 20 minutes from Hongqiao International Airport, the elegant Sofitel Shanghai Sheshan Oriental is located conveniently in the Sheshan Mountain National Tourism Resort. Elegant Mediterranean architecture nestles amidst a lush landscape and meandering lagoons. Just a short drive from the city centre sits one of the ultimate Shanghai luxury hotels in a setting that eases guests into tranquility. An international hotel that blends French hospitality standards with Chinese influences Sofitel Shanghai Sheshan Oriental accommodates business and leisure travellers in 368 luxurious rooms including 53 suites and 7 opulent three- to five-bedroom villas. The resort and conference hotel features the most amazing swimming pools in the city including 4400 sqm2 of freeform outdoor pools and 2 man-made beaches. Guests in the resorts Luxury Room Pool Terrace accommodation enjoy direct access to the pool from their terrace. Sofitel Shanghai Sheshan Oriental is a desired conference and event venue with a total of 3500 sqm2 meeting space including a 1200 sqm2 pillar-less ballroom and 16 meeting rooms. A variety of outdoor event options are as well available. The resort is also is a favorite weekend getaway for Shanghai residents. ... more   less 

Additional Information about Sofitel Shanghai Sheshan Oriental

Address: Crossing of Jiasong South Road And Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
Location: China > Shanghai Region > Shanghai
Price Range: $111 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Shanghai Sheshan Oriental 5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Sofitel Shanghai Sheshan Oriental Hotel Shanghai
Hotel Style:
#43 Family Hotel in Shanghai
#57 Romantic Hotel in Shanghai
#62 Business Hotel in Shanghai
#76 Luxury Hotel in Shanghai
#84 Best Value Hotel in Shanghai
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