Continues to WOW! This was my second time staying at Wanda Reign. The first time was pre-covid December 2019 for a one night stay. Now that Beijing has opened up I was finally allowed by my work to travel again to Shanghai. Instead of staying just one night again, I decided to make it 3 nights this time. Absolutely worth it! (July 2020) This not your average five star hotel, this is a luxury experience. As soon as you get out of the taxi you are greeted with a smile. I interacted with several staff members during my stay. Everyone was genuine, they really cared about the guests and they were sincere. I’m not talking about just one person, I’m talking about every staff member I encountered. Doorman, cleaner, front desk, breakfast crew. Everyone said hello and greeted you with a real genuine smile. Maybe I’m too used to Beijing and the cold reception of people there but here at Wanda it was real and so refreshing especially during these Covid times. Room: I had a room on the 6th floor with a nice view of the bund. The room was tasteful and elegant. They provided fresh fruits and nuts for my arrival. The drop down curtain made the room pitch black, which was exactly what I wanted since I have trouble sleeping without an eye mask. ( I didn’t need one this trip.) The bathroom was a marble floor with a Japanese bidet. Two mirrors one for make up and one for washing. The ayi changed the shampoo/soap with different brands each day. Which was a nice attention to detail that I think often is overlooked. You never get choices for these amenities in other hotels, at Wanda you do. Breakfast: The breakfast has gotten even better. They finish at 10:30 AM which allows you to sleep in and still have a late breakfast. A good variety of choices and options both western and Chinese. There is something for everyone including the kids. The staff were very accommodating and brought out fresh xiao long bao daily(A Shanghai staple). Alicia and Mike did an excellent job. Shoutouts to both of them for their amazing service and assistance at breakfast during my 3 day stay. Again super kind, and accommodating and always had a soda water ready for me. Rooftop Bar: I arrived on a Sunday and there was a rooftop party with a DJ. (Special event) It was fantastic. Think of Ibiza but with a view of the bund. Boozy Sunday vibes and a great DJ. Anastasia (events manager?) was leading this process and it was an awesome event. She also was always monitoring the breakfast every morning, top notch. Staff: Excellent as I previously said. They were super accommodating too. I wanted to thank Dan and Mike at the front office. I had some mail delivered to the hotel and it was taken directly to my room. One of the mail needed to be refrigerated (ibérico ham) they even put it in the mini fridge for me. That saved me having to worry about it because it was a 100 USD worth of 84 month vintage ibérico ham. Pool/Gym I unfortunately didn’t have time to go swimming but I did check out the pool and gym on the second floor. The pool was small but comfortable. There were several kids playing in the pool and having a good time. The gym was clean and had several machines to use for working out. (In Beijing all hotel pools and gyms have been closed.) So this was refreshing to at least have the options of working out and swimming. When I come back to Shanghai again this is the only hotel I’m going to be staying at. Of course it is expensive but so are champagne, caviar, and diamonds. At the end of the day you get what you pay for and some luxuries are worth paying for. Wanda Reign is one of them. I didn’t just pay for a room, I paid for a luxury experience and that’s exactly what I got! Thank you Wanda Reign team! Looking forward to next time.…
located in central of Shanghai very close to the bund, hospitality and good services. I really enjoyed the time spent here and the food is also very good. Diana from front office provide excellent service.
Being here for the second time, it’s feel so good coming back, everything’s familiar. Especially, summer from the front desk, who still remembers our names!!! She helped us a lot during our stay, again. Thanks a lot summer!! We’ll come back, for you.
I booked a Room in Wanda Reign and dinner at Japanese Restaurant “He” for our Anniversary. GM Nikolas took Hospitality to the next level with Amazing service and all extra amenities. It was amazing experience and great service. We highly recommend Wanda Reign on the Bund. Great team of Staff make our stay unforgettable.
It was a part of a surprise for me for our 7th year anniversary, 2 nights in magical Wanda. Starting from wonderful dinner at He Japanese restaurant, companied with great wine selection and impeccable service, suite that had romantic set up with rose petals and chocolates all around and lovely view of the city lights, cozy, warm, comfortable, colorful, designed with taste, hotel lobby and elevator scent that is just perfect, and all hotel staff lead by great professional GM Mr. Nikolas , so welcoming, genuine , providing service 10 out of 10. Whatever we saw, smelled or tasted was a small piece of heaven. Thank you! We’ll be back!