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Swissotel Grand Shanghai

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#41 of 4,566 Hotels in Shanghai
Certificate of Excellence
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1,048 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Taizhou, China
Level Contributor
3 reviews
Reviewed January 21, 2014

I stay there for several years , and never think t change if I have to stay in PuXi. Perfect location, close metro line, and easy to reach even by car. Parking was never a problem! If you need shopping , just 5 minutes walk. Very good bars in 5 minutes walk, and excellent restaurants in 10 minutes. Comfortable room,... More 

Review collected in partnership with Swissotel

Helpful?
Thank Istvan K
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Istvan K, It truly gives us great pride and pleasure to read a wonderful feedback from our loyalty guest like you. Being able to share your feedback to our team will help to truly show them how much we appreciate all of their hard work and service provided to you and all our guests. Besides our excellent and convenient... More 

Hong Kong, China
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 15, 2014

I visited Shanghai for a holiday with my family in late December 2013 and stayed 7 nights in the Swissotel Grand Shanghai. I decided to stay in this hotel based on a recommendation by a friend who has stayed here before. In fact, earlier I was in Shanghai alone for a business trip and stayed in the Central Hotel after... More 

Helpful?
1 Thank housepartymusic
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear housepartymusic, Thank you for choosing Swissôtel Grand Shanghai and taking your time to share your great experience on Tripadvisor. We are delighted to know that you preferred our hotel and had a nice holiday with your family this time. You also enjoyed our breakfast, convenient location with nice surroundings, and the service from our team members. In particular, our... More 

Dhaka City, Bangladesh
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 10, 2014

Local taxi will charge you around 220 RMB from Pu Dong Airport. It was quite easy to find because of nearest landmark like Jing an temple. Had a great stay for 4 nights. Location is really the USP of this hotel. 1 minute walk to Subway/Metro. You can roam around nearest brand outlets and fake super markets in nanjing road.... More 

Helpful?
1 Thank Sourav D
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Sourav D, We do appreciate you for this feedback and sharing details with us. We are happy to know that you enjoyed our great breakfast, as well as the comfortable bed and our lobby’s ambiance. In particular, our excellent location did provide you a convenient access to wherever you preferred. We look forward to welcoming your return in March.... More 

Gloucestershire
Level Contributor
6 reviews
6 hotel reviews
Reviewed January 10, 2014 via mobile

I recently stayed at Swissôtel GRAND Shanghai and was left with nothing but a great impression of Swissôtel. Great service and lovely location meant that I had access to all major parts of the city without hassle. Located above metro lines 2 & 7 meant that I didn’t have to go far to get around town. The team at the... More 

Helpful?
Thank rosannamontalbano
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear rosannamontalbano, Warm greetings from Swissôtel Grand Shanghai. We would like to extend our most sincere appreciation for you coming to stay with us as well as for taking the time to share these wonderful comments. We are absolutely delighted that you had such a memorable experience and were able to take advantage of our unbeatable location and warm hospitality.... More 

Singapore
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 7, 2014

Swissotel Shanghai Grand is well-located near the main tourist attractions and shopping malls, I enjoyed my stay at the hotel tremendously, that is once I got myself oriented. Initially had some difficulty trying to locate the hotel upon arrival (via Maglev, then alight at subway line 2's "Jing An station". Takes less than 45 minutes one-way to/from Pudong airport), only... More 

Helpful?
Thank kryptful
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear kryptful, It's a great pleasure to have you with us during this holiday season and to bring in the New Year. On behalf of all the team members here at the Swissôtel Grand Shanghai, I would like to extend my most sincere appreciation for you coming to stay with us and take the time to share with us such... More 

Manchester, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 31, 2013

Have stayed here 3 times in the last two years when visiting China on business. It is a very good hotel with good food, particularly if you are a westerner and not used to Asian food, you will be fine here. The executive rooms with lounge access are worth the extra. Good levels of service and in a fairly good... More 

Helpful?
Thank JWM49
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear JWM49, New Year Greetings from Swissôtel Grand Shanghai. Thank you for taking the time to submit a review for us and we are pleased to know that we are your preferred hotel to stay when you travel here. It was so nice to hear that you enjoyed our Executive Room with club benefits and other facilities, food, especially our... More 

Riihimaki, Finland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 19, 2013

Nice rooms, clean and most of all working desk where you could actually work. Staff was answering all my questions and gave good hints & directions for the nearby locations. The hotel itself is quite nicely located and has several shopping possiblities nearby.

Helpful?
Thank MarkoS795961
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear MarkoS795961, I do appreciate you for submitting this feedback of your recent stay at Swissôtel Grand Shanghai. This will allow us to recognize our team members for a job well done. We are happy to know that you had a great time enjoying our excellent location, room facilities and heart-felt services in particular. We hope that we will be... More 

Singapore, Singapore
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 16, 2013

First time to this hotel and stayed at the executive club level. It is well located near metro line 2 - about 3 mins walk from the hotel. The room is good and bed comfortable and the indoor heating system is good. The TV channel selection is good with channels like HBO and Star movies. Food served is not up... More 

Helpful?
1 Thank Sylviagckoh
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Sylviagckoh, On behalf of all the colleagues here at the Swissôtel Grand Shanghai, I would like to extend our most sincere appreciation for you choosing to stay with us for the very first time. I greatly appreciate you taking the time to share your feedback. I am delighted that you enjoy our Executive Club Room and convenient location with... More 

Singapore, Singapore
Level Contributor
162 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed December 14, 2013 via mobile

I think my overall evaluation doesn't really reflect about the Swisshotel, but I am staying in so many hotels and this one had just nothing special. Overall everything was fine, but somehow steril and I missed a warm atmosphere. The breakfast buffet is good, you will find all you need, the rooms are clean, bed was nice, free wifi...and still... More 

Helpful?
Thank doritg888
HotelManager-SSH, Manager at Swissotel Grand Shanghai, responded to this review

Dear doritg888, Season’s Greetings - thank you for taking the time to submit a review for us here on TripAdvisor for your most recent stay with us here at Swissôtel Grand Shanghai. We are pleased to read that you found the breakfast buffet good with everything that you need, as well as noting our bedrooms being clean, comfortable bed and... More 

melbourne
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 14, 2013

We stayed at this hotel in November/December 2013. The was great, with a good sized bed, great bathroom, and all the facilities you could hope for. The staff at the hotel were very helpful, giving us directions when needed, ordering taxis, and any assistance required. Breakfast was fantastic.

Helpful?
Thank helen_joe
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear helen_joe, Thank you for sharing your impression on Swissôtel Grand Shanghai with us and other travel fellows. It was so nice to hear that you enjoyed our bed, bathroom and all the other facilities, breakfast as well. In particular, we are happy to read that our team members offered prompt assistance whenever you needed. We look forward to welcoming... More 

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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 

Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an
Price Range: $129 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
Reservation Options:
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Romantic Hotel in Shanghai
#27 Family Hotel in Shanghai
#28 Spa Hotel in Shanghai
#41 Luxury Hotel in Shanghai
#50 Business Hotel in Shanghai
#107 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Grand Shanghai staff and other travelers.
7 questions
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Questions? Get answers from Swissotel Grand Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher level 12 floor and up”
 of 5 bubbles caoh403, Oct 7, 2016 | Read review
“Choose high floors facing the hotel front for a better view and sunrise”
 of 5 bubbles ShahrilHarman, Oct 4, 2016 | Read review
“Highest Floor, end of a corridor”
 of 5 bubbles andyh67186334, Sep 14, 2016 | Read review
“go non-smoking but if you have to go smoking... i'm sure you won't have any issues”
 of 5 bubbles BriMelb, Sep 12, 2016 | Read review
“Get the highest floor possible on the front entrance side of the building for the best views”
 of 5 bubbles redhotrobert1979, Jun 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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