We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Swissotel Grand Shanghai

Show Prices
#34 of 4,454 Hotels in Shanghai
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Swissotel Grand Shanghai
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,010 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Swissotel Grand Shanghai
See the most recent reviews
Showing 607: English reviews
Hong Kong, China
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 3, 2013

The location of this hotel is superb, such easy access to many places especially when you're in a hurry to the Pudong airport, it only took 38 mins by metro + Maglev. The condition of the hotel is great, very new but was a bit disappointed with the buffet breakie in the morning; the steamed buns were cold and some... More 

Helpful?
1 Thank AT0915
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear AT0915, Warm greetings from Swissôtel Grand Shanghai—I hope this message finds you well on your journey onwards. Thank you for taking the time from your schedule to share your comments regarding your most recent stay with us. We are happy to know that you are generally satisfied with our service and location, but sorry for your breakfast and check-out... More 

Glasgow, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 3, 2013

Good hotel for both business and pleasure. Pool and gym facilities are excellent. Hotel restaurants and bar also very good . Location great on the intersection of two subway lines so easy to get to either airport. Hotel is surrounded by high-end shopping malls and there are some good restaurants within the vicinity. Very safe area of Shanghai for walking... More 

Helpful?
Thank PKatVCR
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear PKatVCR, We do appreciate you for sharing with us about your recent stay at Swissôtel Grand Shanghai. Indeed, your valuable comments on our great location, fitness facilities, dining experience etc will be surely shared in our team. Please feel free to contact us further with any additional comments of plans to return, as we would be grateful for another... More 

Zurich
1 review
5 of 5 stars Reviewed October 30, 2013

decent beauty and precious material of the interior design makes you feel at ease in calm ambiance. The swimming pool opens from 6am to 11pm. The hotel is situated centrally and close to the metro No. 2 stop.

Review collected in partnership with Swissotel

Helpful?
Thank Dorothea N
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Dorothea N, Warm greetings from Swissôtel Grand Shanghai. Thank you for sharing your feedback with us and other travellers. Needless to say, I will share your feedback with all team members. Indeed, our hotel provides good access to metro line #2 and #7, and Shanghai’s key areas. I hope we may welcome you to our hotel again soon. If... More 

Vancouver, British Columbia, Canada
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 25, 2013

this is actually my 8th stay at this property; like other review said, the location is super, but it is also a quiet place. easy access to subway and supermarket. This is like a candy store for business traveler. the staffs are friendly, and helpful; the only problem I encounter is the wifi connection in my room was not stable;... More 

Helpful?
Thank Albert T
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Albert T, Thank you for your enthusiastic review of Swissôtel Grand Shanghai. We appreciate your time for submitting your recent experience. We will continue to strive to provide the ultimate guest experience and maintain our reputation. Please visit us again soon. Warm regards, Michelle Chong Director of PR & Communications More 

Constant Traveller
Level Contributor
384 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
5 of 5 stars Reviewed October 22, 2013

I stayed at the Grand in October 2013 and paid 750RMB (about US$140) a night and I am very happy with the experience. You'll see the other reviewers generally agree -- great location, terrific staff, quality rooms that are clean and livable; it just goes on and on. I have stayed in hotels where I paid $800 a night (in... More 

Helpful?
Thank PilotMike2009
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear PilotMike2009, On behalf of the entire team here at Swissôtel Grand Shanghai I would like to thank you for coming to stay with us during your time in Shanghai. We are absolutely delighted that you had such a memorable experience, especially satisfied with our room, fitness center and dining facilities and services. In addition, we are happy to know... More 

London, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 14, 2013

This hotel has a fantastic location, close to the MTR station, lots of restaurants and fantastic shops. It is perfect to explore the wider area of Shanghai or just stay close if you don't want to go too far afield. All the staff were very helpful and speak good English. We walked most places but when we caught a taxi... More 

Helpful?
Thank peachangel
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear peachangel, Greetings from Swissôtel Grand Shanghai. What a pleasure it is to receive your wonderful feedback on your most recent stay with us. We are happy to know that you find our location fit your travel arrangement well, especially our heart-felt service impress you. It is very important to us to ensure we are always focusing on consistency in... More 

Orem, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

Great hotel in a great location. The staff is helpful and so knowledgable about Shanghai. We had a great trip and it was largely due to this hotel and their employees. The tailor is also incredible. Talk to the concierge if you need anything. The rooms were beautiful, clean and good sized for Asia. The surrounding area has lots to... More 

Helpful?
Thank Tiffany S
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Tiffany S, We greatly appreciate you taking the time to share with the travelling public your most recent experiences with your friends at Swissôtel Grand Shanghai. You are absolutely right that our location is truly great and convenient with subway connection and nice surrounding area. I am delighted to see that our service, especially concierge team was also helpful... More 

Zurich, Switzerland
Level Contributor
3 reviews
5 of 5 stars Reviewed October 8, 2013

I already stayed at this hotel for the second time in a short period and was again not dissapointed. The location is very convenient if you like to be well connected. Yes, it is not by the Bund, but right by an underground station and close to various malls. The service is excellent for Shanghai standards. English speaking staff and... More 

Helpful?
Thank adibloech
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear adibloech, Thank you for submitting your stay experience with us! We truly appreciate any feedback we can get and consider any and all comments to be important tools in our development. Having said this, I am very grateful to know that you had a pleasant second stay with us for our central location, nice room and spacious gym/pool favilities.... More 

Jakarta, Indonesia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 6, 2013

Booked this hotel based on location and was so glad I did! Fantastic location to the subway, Nanjing Lu for shopping, the new Kerry Centre and Jingan Temple. Easy to get anywhere in the city whether walking, by subway or by cab. Bedrooms were really nice, great size and well equipped. Nice and spacious gym and pool, although pool was... More 

Helpful?
Thank Durian79
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear ECH2779, Firstly, I would like to express my thanks to you for taking the time to share with us your impressions on us! I am very grateful to know that you had a pleasant stay here. In particular, I will note your specific preference for our location, room, and gym/pool facilities, especially helpful service from our conceirge team. I... More 

Hong Kong, China
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 29, 2013

Staying there for 4 nights just in the week of the mid-autumn-festival. Had access to the club floor which is good and spacious. Mostly the hotel was fine, location is excellent close to Nanjing Road and shopping. Rooms are mid-size, the only issue I had that I did not find them too functional, sometimes the design was a bit awkward,... More 

Helpful?
Thank GeoGameSL_11
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear GeoGameSL_11, Warm Greetings from Swissôtel Grand Shanghai. On behalf, I would like to thank you for taking the time out of your busy day to share with us a review of your most recent stay with us. We truly appreciate your valuable feedback as an important tool & encouragement in our improvement and development. I am very happy to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

271 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (247)
Viewed
Hotel & Grounds (35)
Viewed
Dining (14)
Viewed
View from Room (10)
Viewed
Bathroom (36)
Viewed
Room/Suite (67)
Viewed
Other (85)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Shanghai hotels
Jing'an
Hilton Shanghai
Hilton Shanghai
#42 of 4,454 in Shanghai
4.0 of 5 stars 2,122 reviews
Jing'an
URBN Hotel Shanghai
URBN Hotel Shanghai
#40 of 4,454 in Shanghai
4.5 of 5 stars 519 reviews
Jing'an
Jing An Shangri-La, West Shanghai
Show Prices
Show Prices
Show Prices
Jing'an
The PuLi Hotel and Spa
The PuLi Hotel and Spa
#7 of 4,454 in Shanghai
4.5 of 5 stars 1,283 reviews
Jing'an
The Portman Ritz-Carlton, Shanghai
People’s Square
JW Marriott Hotel Shanghai at Tomorrow Square
Show Prices
Show Prices
Show Prices

Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 

Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an
Price Range: $135 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Cancelon, Agoda, Odigeo, Travelocity, Ctrip TA, TripOnline SA, Fairmont Hotels, Priceline, Cheap Tickets and Hotwire so you can book your Swissotel Grand Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Romantic Hotel in Shanghai
#25 Spa Hotel in Shanghai
#27 Family Hotel in Shanghai
#34 Luxury Hotel in Shanghai
#50 Business Hotel in Shanghai
#113 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay