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    Swissotel Grand Shanghai

    No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
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    12/3/2017 12/4/2017
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    Traveler (294)
    Room & Suite (87)
    Dining (17)
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    Overview
    • Excellent49%
    • Very good40%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “jing'an temple” (40 reviews)
    “great location” (101 reviews)
    “swiss hotel” (8 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    URBN Boutique Shanghai
    611 reviews
    #32 of 5,159 hotels in Shanghai
     
    The Portman Ritz-Carlton, Shanghai
    1,761 reviews
    #40 of 5,159 hotels in Shanghai
     
    Hilton Shanghai
    2,520 reviews
    #61 of 5,159 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,505 reviews
    #5 of 5,159 hotels in Shanghai
     
    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,178)
    There are newer reviews for Swissotel Grand Shanghai
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    321 - 325 of 726 reviews

    Reviewed March 19, 2015

    This is the second time that I stayed this hotel for a week. The hotel just arrange the middle level for me, even I have request to have a high level of room. The hotel have not record my booking, even I am the member...More

    Thank Kennis-Bosco
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded March 24, 2015

    Dear Kennis-Bosco, Thank you for returning to Swissôtel Grand Shanghai and taking time to write this review. We do regret to read your unpleasant experience. We have investigated the problems you mentioned, due to the travel agency didn’t send us your booking information in time...More

    Reviewed March 18, 2015

    The hotel is very comfortable and clean. The location is perfect, as it is right next to one of the business centers in Shanghai and close to some shopping streets. The breakfast is good and of very good quality. It combines both asian and western...More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank Filipa S
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded March 24, 2015

    Dear Filipa S, It’s delightful to read your excellent review. We are truly happy to learn that you enjoyed your stay here at Swissôtel Grand Shanghai. Your compliments on our location, breakfast and services are highly appreciated and it has been shared with our team...More

    Reviewed March 17, 2015 via mobile

    Excellent neighborhood with many good eating, shopping and transport options. Breakfast is very good although short of what one would expect from a full fledged 5 star. Well appointed rooms and I did not find noise from outside the room to be a problem. Overall,...More

    Thank AngPS
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded March 24, 2015

    Dear AngPS, We are glad to read your review and to know you enjoyed your stay with us. Your compliments on our location, breakfast and rooms are highly appreciated. We do hope you will still choose Swissôtel Grand Shanghai during your next visit to Shanghai....More

    Reviewed March 15, 2015

    Pretty average - below 5 star service, poor maintainence of room facility and lack of power cord. I have been staying this hotel for more than 30 nights in the past 3 month yet not every stay I satisfactory - in early Jan 2015, room...More

    Review collected in partnership with Swissotel Hotels & Resorts
    1  Thank Alan Zhe X
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded March 24, 2015

    Dear Alan Zhe X, Thank you for staying with Swissôtel Grand Shanghai in the past 3 months. We do apologize for not meeting your expectations. You may contact Swiss Service to ask for extra portable power cord and report the air conditioning issue next time....More

    Reviewed March 14, 2015

    Breakfast service was excellent. Room was a bit dusty and dust on coffee table was never cleaned up so it could be a health hazard for those allergic persons like me. Air conditioning seemed to be shut off centrally during my stay (mid March) hence...More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank charleshangchungc
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded March 24, 2015

    Dear Valued Guest, Spring greetings from Swissôtel Grand Shanghai. It’s truly an honor to have a return guest like you, we would like to offer our sincere apology for your unpleasant experience regarding cleanliness and room temperature. We will definitely pay more attention to room...More

    URBN Boutique Shanghai
    611 reviews
    #32 of 5,159 hotels in Shanghai
     
    The Portman Ritz-Carlton, Shanghai
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    #40 of 5,159 hotels in Shanghai
     
    Hilton Shanghai
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    The PuLi Hotel and Spa
    1,505 reviews
    #5 of 5,159 hotels in Shanghai
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $140 - $273 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Romantic Hotel in Shanghai
    • #27 Family Hotel in Shanghai
    • #50 Business Hotel in Shanghai
    • #58 Spa Hotel in Shanghai
    • #100 Luxury Hotel in Shanghai
    • #168 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 467
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Ctrip TA, Expedia, Hotels.com, Agoda, Priceline, Travelocity, Cancelon, Hotwire, Orbitz, getaroom.com, TripOnline SA and HotelQuickly so you can book your Swissotel Grand Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • Swissotel Grand Shanghai Hotel Shanghai ,
    • Swissotel Grand Hotel Shanghai ,
    • Shanghai Swissotel Grand Hotel
    Add Photo Photos
    Traveler (294)
    Room & Suite (87)
    Dining (17)
    Hotel & Grounds (173)
    Bathroom (39)
    Business Center & Event Rooms (1)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Sponsored by:
    URBN Boutique Shanghai
    611 reviews
    .05 miles away
     
    The PuLi Hotel and Spa
    1,505 reviews
    .45 miles away
     
    The Portman Ritz-Carlton, Shanghai
    1,761 reviews
    .53 miles away
     
    Hilton Shanghai
    2,520 reviews
    .55 miles away
     
    Nearby Restaurants
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    Nan Ling Restaurant
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    Nearby Attractions
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    1,128 reviews
    .30 miles away
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    Ask a question
    Questions & Answers
    MarkandSim0ne
    May 8, 2017|
    AnswerShow all 9 answers
    Response from MTjourneys | Reviewed this property |
    They have international power points.
    1
    Vote
    norman d
    June 8, 2016|
    AnswerShow all 9 answers
    Response from BigFishDiveClub | Reviewed this property |
    I normally just walk to the airport shuttle stop right behind the building (City Air Terminal at Jing An temple). You either have to walk all the way around the City Air Terminal building to get to where the bus is at or I... More
    0
    Votes
    May 12, 2016|
    AnswerShow all 12 answers
    Response from BigFishDiveClub | Reviewed this property |
    Yes, on the Executive Floor, but why make your own coffee when the staff can make a freshly grounded cappuccino or Americano in 2 minutes. The service in the lounge is excellent and well worth the extra $.
    0
    Votes
    Room Tips
    "ask for a quiet room facing Yu yuan rd"
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    "High floor overlooking Nanjing Lu"
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    "Higher floors facing the front of the hotel have great views. Room layout is very nice and well set up for..."
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    "As usual. far from the elevator ..."
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