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Swissotel Grand Shanghai

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#42 of 4,670 Hotels in Shanghai
Certificate of Excellence
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1,062 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Reviewed yesterday NEWvia mobile

Stayed here for two nights It is modern hotel with spacious comfortable rooms. The atrium is very grand. Our room was great apart from the bed was quite firm (only my personal preference). Wifi is excellent and cable internet is also available. The location of the hotel is great as close to amenities, shopping, transport and an easy stroll from...

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Helpful?
Thank Bristraveller3870
sweden
Reviewed 2 days ago NEW

I was here on a business trip and chose this hotel due to the proximity to the company. The hotel is located at one of the main business district in Shanghai and the convenience of the location cannot get better than that. The hotel is business friendly and the lounge at the lobby is lovely. However the resutrants are not...

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Helpful?
Thank bajboo
Mumbai
Reviewed 1 week ago

Had stayed here last week on a business trip & was pretty satisfied overall. The rooms are pretty spacious and clean. The hotel is centrally located with daily needs store bang opposite the hotel if you need to buy some snacks to munch which is open 24 hrs. It takes only 25 mins to reach the station if you have...

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Helpful?
Thank Vivek80Mumbai
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Vivek80Mumbai, Greetings from Swissôtel Grand Shanghai! Thank you for taking the time to share your detailed feedback regarding your stay. We feel happy to know you enjoyed our room, location and service. Located in upscale Jing’An District, we do boasts a prime location for transportation, shopping, dining and sightseeing. Originated from Switzerland, we aim to provide a place to...

Missoula, Montana
Reviewed 1 week ago via mobile

1 block from Jing'an temple and subway stop (line 2 and 7). It is convenient enough when flying out of hongqiao or taking the train (by line 2 subway). The hotel bar and restaurant scene is not special, but great restaurants and bars within walking distance. Desk service is a little slow but otherwise no complaints. I

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Helpful?
Thank MTjourneys
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear MTjourneys, Thank you for sharing your experience with us. While we are delighted to learn that overall you have enjoyed your stay and are very grateful for you finding time to share with us and other travelers. We are happy to know that our ideal location has given you the convenience to explore the neighborhood. Surrounded by many shopping...

Beverly Hills, California
Reviewed 1 week ago

I arrived here very late at night after one of my flights was canceled and the one I was moved to was delayed 5 hours (TIP! If you are traveling during rainy season as I was in May, opt for the train - it takes much longer, but with cancelations and delays across the board, you WILL get there, and...

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Helpful?
Thank Jester90210
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Jester90210, Greetings from Swissôtel Grand Shanghai! Thank you for taking the time to share your detailed feedback regarding your stay. We feel happy to know you enjoyed our room, breakfast and service. We value every single guest comment as it’s one of the most important tools for us to enhance guest experience, that’s why your suggestion about the minor...

Houston, Texas
Reviewed 2 weeks ago

We stayed here for 5 nights in Nov. Convenient location, great access to all the big shopping malls in the area. JiuGuang mall is next door which is great since they have large selection of Japanese fashion, which is usual in Shanghai. We live in the States, and are not that in interested in shopping the western brands because they...

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1Thank davidgan821022
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear davidgan821022, It’s delightful to read your excellent review. We are truly happy to know that you enjoyed your stay here at Swissôtel Grand Shanghai. We do appreciate your compliments on our location and breakfast. Surrounded by many shopping malls, Swissôtel Grand Shanghai is right next to Metro Lines 2 and 7, which can take you to many well-know landmarks,...

Shanghai
Reviewed 4 weeks ago

very good location near JingAn temple, freindly service by the team, swiss stlye mixed with Chinese style Rooms are avarage size with 35 sqm, ok for a few nights. Breakfast is very good for European guests taste

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank kirpi2016
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear kirpi2016, Greetings from Swissôtel Grand Shanghai! Thank you for taking the time to share your detailed feedback regarding your stay. We feel happy to know you enjoyed our room, breakfast and service. We certainly are blessed by being so centrally located, with so many choices of exploring and dining in every direction from the hotel. Your encouraging comments for...

Shanghai, China
Reviewed 4 weeks ago

It is my favorite Ikea style. Very simple but not easy. The location is near Jing'an Temple and German Consulate.The metro station and airport-shuttle station are also with walking. The buffet breakfast is wonderful,especially dessert.The lamb chops and steak in buffet dinner also wonderful

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Helpful?
Thank PeterBaul
HotelManager-SSH, PR Eexcutive at Swissotel Grand Shanghai, responded to this review

Dear Peter B, Thank you for such wonderful and detailed compliments, we are most happy to learn that we were able to meet your expectations and create a great experience. We are honored to know you were impressed by location, sumptuous breakfast buffet, dinner, as well as the hotel itself. We look forward welcoming you back and continuing to create...

Barcelona, Spain
Reviewed 4 weeks ago

I stayed in the Swissotel Grand Shanghai last week on a business trip. Yes - all very nice with the live jazz from the Grand piano in reception and a nice room. However, I was alarmed at how little to ZERO English the staff speak. That wouldn´t have bothered me half as much if I hadn´t found out upon returning...

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2Thank Fiona082014
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Fiona082014, Greetings from Swissôtel Grand Shanghai! Thank you for taking the time to share your detailed feedback regarding your stay. We feel happy to know you enjoyed our room and the live piano performance in our lobby bar. However, we are sorry to hear that you have been through some payment problems due to miscommunication and misunderstanding. We did...

Hong Kong, China
Reviewed 4 weeks ago via mobile

I stay at the Swissotel a lot. Great location, good hotel, but the service frustrates me... Check out always takes a long time - not enough staff and slow processes. Missed wake up calls and so on. Wish they could get this right as would be a great hotel.

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Helpful?
Thank David F
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear David F, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. It’s great to know you preferred our location and enjoy your stay overall, but we do sincerely apologize for the negative experiences and thank you very much for your kind understand. We value every single guest comment as it’s...

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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 

Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an
Price Range: $116 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Ctrip TA, Cheap Tickets, Agoda, Fairmont Hotels, Priceline, Booking.com and Travelocity so you can book your Swissotel Grand Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Romantic Hotel in Shanghai
#27 Family Hotel in Shanghai
#31 Spa Hotel in Shanghai
#42 Luxury Hotel in Shanghai
#50 Business Hotel in Shanghai
#106 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Grand Shanghai staff and other travelers.
7 questions
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Questions? Get answers from Swissotel Grand Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room on a higher floor with city view. The city view is pretty amazing.”
 of 5 bubbles bajboo, 2 days ago | Read review
“Ask for a room with a city view!”
  • Small but well-appointed room
  • Glass partition to bedroom
  • Bathroom
 of 5 bubbles Jester90210, 1 week ago | Read review
“higher level 12 floor and up”
 of 5 bubbles caoh403, Oct 7, 2016 | Read review
“Choose high floors facing the hotel front for a better view and sunrise”
 of 5 bubbles ShahrilHarman, Oct 4, 2016 | Read review
“Highest Floor, end of a corridor”
 of 5 bubbles andyh67186334, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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