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Swissotel Grand Shanghai

#32 of 4,318 Hotels in Shanghai
Certificate of Excellence
Hotel website
Name/address in local language
No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
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972 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms are large ad well-designed. They pass my 'reading light test', meaning that there is an effectivereading light which doesn't/wouldn't disturb a companion. However, one of the windows didn't fit so that outside air came through the gap and noise from nearby rooftop aircon units was audible. On the noise question, the music (some sort of new age stuff)... More 

Helpful?
Thank John B
Hong Kong, China
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really like the Swissotel Grand Shanghai, it has the best location. Near Nanjing Road, within walking distance to shops restaurants & even a good salon with the quality as good as that of Hong Kong. When I arrive (flight was delayed for 2 hours which is normal in Shanghai since all flights into or going out of Shanghai is... More 

Helpful?
Thank SonnyAng
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear SonnyAng We very much appreciate and thank you for taking your time to share your valuable feedback with us. While we are very pleased you like our hotel, its location and surroundings, we are extremely sorry for the shortfalls in other aspects that you experienced, and therefore my colleague, Vance Zhou, Executive Assistant Manager, will contact you directly to... More 

Zurich
Level Contributor
343 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night at the hotel before taking the train to Xi'an. The hotel is nice and the room was clean and quiet. Good central location in Shanghai. Staff at the reception as well in the executive lounge were very friendly.

Helpful?
Thank Bariloche-61
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Bariloche-61 It's my great pleasure to read your review and thank you for taking time to share with us. We are happy that you enjoyed our room, location, and in particular our service at reception and club lounge made your stay better. We look forward to welcoming you back soon. Best regards, Michelle Chong/Director of PR & Communications More 

Melbourne, Australia
Level Contributor
174 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was my first time staying at the Swissotel and it proved to be a good stay. Located in the area of Jing An and very close to the stunning temple and heaps of excellent shops and restaurants. The Temple by night is a great sight and a 5 min walk from the hotel, as is the shopping and walk... More 

Helpful?
Thank JohnTGN
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear JohnTGN We are so proud to read your review. Thank you so much for choosing Swissôtel Grand Shanghai for your first stay here and sharing your experience with us and other fellow travelers. We appreciate you like our location and surroundings. Your compliments on our room layout, spa/gym facilities, dining selection and Executive Club Lounge are also well noted... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

Great business or family hotel in a good central location. Very popular with western visitors. Rooms are very clean and modern, staff are helpful and friendly and the breakfast is very good. I have stayed this hotel many times and it is always my first choice when coming to shanghai. There is a metro station just around the corner and... More 

Helpful?
Thank A TripAdvisor Member
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Guest It's my honour to read your great review, especially from our loyalty guest. We feel delighted to provide you a confortable and pleasant stay. Your recognition on our location with easy access to Metro Line 2 & 7 and surroudings, rooms, team members' service etc are much appreciated, and we will keep up. Tthank you again for shring... More 

Singapore, Singapore
Level Contributor
147 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

Really, nothing wrong to report. Good location, lovely staff proficient in English and well trained. Rooms are modern and of good size. Breakfast buffet is also up to standards, I loved the egg station! Yes I will definitely return for my next trip.

Helpful?
Thank G H
HotelManager-SSH, PR & Communications Coordinator at Swissotel Grand Shanghai, responded to this review

Dear G H, Thank you for choosing Swissôtel Grand Shanghai Grand Shanghai and taking time to write this review. It’s our honor to meet your expectations in every aspect of your stay. We will share your compliments with our team members and encourage them to continuously provide excellent guest experience. Glad to know you will come back, we will be... More 

London, United Kingdom
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 15, 2016

Stayed for 4 nights on business June 2016. Pros; - Excellent service - Comfy bed - Nice bathrooms - Good in room facilities Cons; - Fit and finish of the hotel not quite right for 5 star, a little bit shabby - Little to else to fault really, but missing the special touches expected from a 5 star hotel What... More 

Helpful?
Thank redhotrobert1979
HotelManager-SSH, PR & Communications Coordinator at Swissotel Grand Shanghai, responded to this review

Dear redhotrobert1979, Thank you for staying with us and taking time to write your comments. Your compliments on our room facilities and services are highly appreciated. We are expecting Swissôtel Grand Shanghai will be your first choice during your next visit to Shanghai, looking forward to welcoming again in the near future. We do expect to see you very soon... More 

Bedfordshire, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 13, 2016

I was out in Shanghai for a week on business and stayed at the Swissotel Grand. I arrived in Shanghai at 9.25am and had a car from the hotel collect me from the airport to take me to the Hotel. The car service is a lot more expensive than a normal taxi (cost around £60 for a 45 min journey).... More 

Helpful?
Thank sean b
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear sean b We really appreciate that you taking your valuable time to share with us such a detailed review from pick-up service, room facilities, Health Club and dining experience etc, in particular you like our UK plug, GYM, and breakfast buffet. However, your comment on the language barrier in our outsourcing restaurant Yuan Yuan, and smell in Sauna, selant... More 

Biel/Bienne
1 review
4 of 5 stars Reviewed June 10, 2016

The location is great, two subway lines very close by. The staff is friendly and helpful. Choices at the breakfast are vast and quality is very good. The service/price ratio is acceptable for this class of hotel. Fitness area is clean and adequatly equipped.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank MarkusMasm
HotelManager-SSH, PR & Communications Coordinator at Swissotel Grand Shanghai, responded to this review

Dear MarkusMasm, Thank you so much for choosing Swissôtel Grand Shanghai and sharing so many details with us and other fellow travelers. We are pleased to know you had a wonderful stay here enjoying the prime location, services and breakfast. We aim to make your stay comfortable and memorable, and guest reviews are the most important tools to achieve this... More 

Maharahtra
1 review
5 of 5 stars Reviewed June 9, 2016

Really impressed with the Humbleness and attentive of service staff, Excellent ambience, excellent location, excellent food....All best of Shanghai you will find at Swiss Hotel. Surprised to see completmentary Pillow menu in my Room was highlight of my trip.....

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank shashankparshurams
HotelManager-SSH, PR & Communications Coordinator at Swissotel Grand Shanghai, responded to this review

Dear shashankparshurams, It’s such a privilege to read your glowing review. It’s our pleasure to have you with us and I am glad you had a great stay enjoying our excellent location and food, in particular your compliments on our friendly and efficient service. We believe Swissôtel Grand Shanghai would be your preferred choice in your next visit to Shanghai,... More 

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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 

Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an
Price Range: $134 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
Reservation Options:
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Romantic Hotel in Shanghai
#23 Spa Hotel in Shanghai
#27 Family Hotel in Shanghai
#32 Luxury Hotel in Shanghai
#50 Business Hotel in Shanghai
#108 Best Value Hotel in Shanghai
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