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Comfort Suites Saraland

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Comfort Suites Saraland
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 12, 2016

Normally, I make reservations in advance but this time, I was unable to do so. Nonetheless, Comfort Suites in Saraland, Alabama was quick to please. Friendly staff, clean and comfortable room, and a wonderful breakfast are the reasons I enjoy staying at Comfort Suite hotels when we travel. The beds are always super comfortable. The hot foods, like bacon, eggs,... More 

Helpful?
Thank Sally M
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad we could accommodate you and look forward to again. We hope to see you again soon! More 

Charlotte, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 29, 2016

We were pleasantly surprised by the quality of this hotel. The location was convenient, the rooms were spacious, and everything was clean. We liked it enough that we asked to stay a second night. After learning the rooms were available, we asked if the rate would be the same and we were told yes, it would be. When we received... More 

Helpful?
Thank Eric M
Munford, Tennessee
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

We stayed here on our way to Ft. Walton Beach. It was overall clean. We stayed in a king suite, which could have used a little sprucing up. My son slept on a pull out sofa and the mattress was dingy and in need of being replaced (you could feel all of the springs poking through). Also, there were no... More 

Helpful?
Thank aj4vols
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize for you not being completely satisfied. I will be sharing this information so that we can make improvements. I hope you will give us another chance when you are in the area. Again, I would like to apologize. Hope to see you again! More 

atlanta GA
Level Contributor
197 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 13, 2016

Pretty small rooms but not bad, very friendly staff, if you are arriving late eat beforehand as everything except Ruby Tuesday closes at 10! Parking is tight with not the best lighting. Convenient to lots is you can get there early enough. Not far from beaches or downtown either.

Helpful?
Thank jgumms
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We use all of the information we get to better improve our property. We look forward to seeing you again in the future. Hope to see you soon! More 

Falkville
Level Contributor
246 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 3, 2016

My tastes are getting the best of me. I've stayed at high end hotels and like to cleaning procedures and comfort. When I now stay at Comfort Suites I'm looking for that "WOW" factor. This one was comfortable, but lacked some cleanliness. There was hair on the toilet seat lid and bathroom floor. Other than that, the room was clean,... More 

Helpful?
Thank Jon M
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize for the hair in the bathroom. I will be sharing this with the housekeeping manager. We hope you will give us another chance and stay with us again. Hope to see you soon! More 

New Jersey
Level Contributor
204 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 4, 2016

I was worried that we would hear the interstate traffic being so close to it. But it was a peaceful weekend. Facilities are very nice, receptionist was very helpful with our questions about the area. Breakfast was about par for the chain. Small fitness room, was surprised that they didn't have an elliptical. Would definitely stay here again

Helpful?
Thank Trkr483
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I'm glad you had a peaceful weekend and enjoyed your stay. We look forward to seeing you again. Hope to see you soon! More 

A TripAdvisor Member
2 of 5 stars Reviewed January 29, 2016 via mobile

Needed to stay an extra hour for check out. Had to pay $10 plus tax for the hour. Julie at front desk very apathetic. Need a few hospitality classes on how to treat guests at a hotel. Room ok, Large room. Only positive thing I can say about the stay!

Helpful?
Thank A TripAdvisor Member
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize for the inconvenience. Our policy charges for late checkouts, unless you are a Choice Privilege member. Again, I'm sorry for the inconvenience. I hope you will give us another chance when you are in the area. More 

Tyler, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 5, 2015

We came through just for the night. Arrived late with our 4 kids. I had forgotten to add the kids on the reservation. The lady at the desk was very quick to switch our room and get us taken care of. We all slept wonderfully in the beds!! Breakfast was great for the kids. 2 flavors of make your own... More 

Helpful?
Thank Mica T
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us at Comfort Suites Saraland. I'm glad everything was to your liking and we were able to make your stay enjoyable. We look forward to seeing you again when you are in the area. Hope to see you soon! More 

Ormond Beach, Florida
Level Contributor
314 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
4 of 5 stars Reviewed November 15, 2015

My friend and I ride motorcycles from Florida all the way to Saraland to eat oysters at Wintzells next door and always stay at this hotel because it is right next door to the restaurant and after eating and a couple beers, walk back to the hotel. Julie, the day manager continues to always help us make the booking and... More 

Helpful?
Thank norme-ormond
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We always look forward to seeing a familiar face. I'm glad you enjoyed those oysters. Hope to see you again real soon! More 

Satsuma
Level Contributor
3 reviews
5 of 5 stars Reviewed November 10, 2015 via mobile

I love to stay at the comfort suite. The front desk manager Julia & the staff make you feel very welcome at this location. Its a well kept business & the atomsphere is so clean. I wouldn't want to stay no where else.

Helpful?
Thank Annice C
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I'm glad everything was to your liking and you enjoyed your stay. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Suites Saraland

Address: 1200 Shelton Beach Rd, Saraland, AL 36571-3017
Location: United States > Alabama > Saraland
Price Range: $72 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Saraland 2.5*
Number of rooms: 63
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Hotel Style:
#3 Family Hotel in Saraland
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