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Courtyard Montgomery Prattville

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Courtyard Montgomery Prattville
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Jackson, Alabama
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

We have visited many of the Robert Trent Jones Trail resorts. All went well, however, the pool area and service was not up to the other standards. Golf course views were beautiful. Overall staff was fine.

Helpful?
Thank 15djf
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us and sharing your experiences at our hotel. We hope to better service you again when you are in the Prattville area. More 

huntsville, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I would give this hotel zero stars, if possible. This was my first time visiting the area for military training and I was deeply disappointed with my brief stay. I had to change rooms three times! The first room had fecal matter dried on the toilet. The second room had a live roach on the bed and the third room... More 

Helpful?
Thank Niesha G
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night on our way to Florida. Hotel is very clean with friendly, helpful staff. What kept it from a five star rating for me was the wifi. I have a pet peeve with any place that makes you pay for a decent wifi connection. They have a basic slow wifi that is free and another that... More 

Helpful?
Thank Josh P
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us! I have shared your experience with our staff. We look forward to your return. More 

Saint Louis, Missouri
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was our third trip to the Courtyard in Prattville en route to Florida. Our previous two stays were great, so it was a no brainer to stay there again. When we first arrived we were pleasantly surprised to see that the hotel had been renovated. The lobby and the breakfast/bar area were all new. Better yet the hotel didn't... More 

Helpful?
Thank BIrish63
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for choosing to stay with us. However it seems we were unable to live up to your expectations. I have shared your experiences with each of our staff members as we may use your experiences to learn and train. I apologize for your inconveniences and hope that we will be better able to serve you in the future. More 

Tokyo, Japan
Level Contributor
108 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I had a first floor room. Very clean and large. Café has a variety of options for breakfast and dinner. Customer service was good. The one shortfall was the evening drink menu. Although many drinks are advertised as available...the bar lacks the ingredients and staff-knowledge to actually make them.

Helpful?
Thank Mark N
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us and taking the time to provide the great feedback! All feedback is utilized to make us the best we can be. More 

Montreal, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 26, 2016

I am giving this hotel. "Poor" rating because of the General Manager's unacceptable behavior I witnessed last week. NOTE: The front desk, bistro and housekeeping staff are exceptional. I give them an "Excellent" rating. They are friendly, professional and responsive. I was at the front desk checking out when the General Manager abruptly walked into the lobby and commenced to... More 

Helpful?
Thank Gracie074
Mt.Juliet , Tn
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 21, 2016

Stayed at the Courtyard while attending a Showcase softball tournament. Very convenient to eating and shopping establishments. Hotel was very clean and staff very friendly and helpful. Room size was perfect for our family of four.

Helpful?
Thank Sun&Sand
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you so much for sharing your experience at our hotel. I will be sharing your wonderful compliments with our staff! We look forward to your return the next time your travels bring you to Prattville! More 

New Mills, United Kingdom
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 11, 2016

We spent just one night at this hotel and had contacted them before our visit as we were concerned re reviews we had read on trip advisor re the renovations. We were assured all would be good by the time of our visit and that we had been allocated a room overlooking the courtyard. They were true to their word,... More 

Helpful?
Thank Shirley F
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you so much for all the wonderful comments about our hotel and staff. As for the your experience with breakfast I would love to discuss with you in person or over the phone, so that we may have the chance to learn from your experience. Thank you again for choosing our hotel! More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed May 10, 2016

Wonderful service and rooms! A+++ Jill Glynn and Crystal Burkeen made my 2 weeks away from home great! Right on the RTJ Golf Trail at Capitol Hill with shopping and dining a short walk away. Very Clean property.

Helpful?
Thank jromeo2016
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you so much for all the kind words. Your whole group was wonderful to work with. We look forward to working with you and RTJ in the upcoming years. Thank you again for staying with us! More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed April 18, 2016

Had a great stay at this hotel. I am a tennis coach and stayed for 3 days with both my men's and women's teams. Sales Manager Jill Glynn and General manager Crystal were awesome to work with. The front desk staff and the bistro staff also went out of their way to make our stay extra enjoyable. Always smiling and... More 

Helpful?
Thank terrie66
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us here at the Courtyard Prattville!! We are excited to serve you again in the future!! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Courtyard Prattville. Our new state-of-the-art lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. The Courtyard Marriott Prattville, Alabama is just off I-65 next to the Robert Trent Jones golf course. We're also minutes from downtown Montgomery, key businesses like Hyundai Motor, International Paper, Alabama State University, Southern Company and Hancock Bank, and attractions like the Rosa Parks Museum, and the Harriott II Riverboat. Our hotel features stylish, modern decor as well as a 32-inch HDTV, a microwave, and a mini-fridge in every guest room. Relax in our pool, or work out in our fitness room. Planning an event? Our larger meeting space hosts up to 50. Make a reservation today! ... more   less 

Additional Information about Courtyard Montgomery Prattville

Address: 2620 Legends Dr, Prattville, AL 36066-7746 (Formerly Courtyard by Marriott Montgomery/Prattville)
Location: United States > Alabama > Prattville
Price Range: $124 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Montgomery Prattville 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Montgomery/Prattville Hotel Prattville
Courtyard Prattville
Prattville Marriott
Prattville Courtyard
Hotel Style:
#2 Romantic Hotel in Prattville
#3 Family Hotel in Prattville
#5 Business Hotel in Prattville
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