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Baymont Inn & Suites Prattville

Travelocity$62*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Baymont Inn & Suites Prattville
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190 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Dunlap, Tennessee
Reviewed 4 days ago NEW

We booked our stay a week ahead of time online and got a confirmation for a kingsize bed. When we arrived to check in we were told there was no kingsize bed available even though we had our confirmation with us. We were offered a double bed and due to the time of day, we had to accept it. The...

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Helpful?
Thank U5422NRcharlesb
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations with our customer service as well as the issue of you not getting what you booked. I am speaking with my front desk staff to ensure that...

Camden
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

The staff was very friendly and helpful and the service was excellent. room was very clean as well. I'd definitely recommend this place !

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Carlene S
About Hotel's Favorite Review
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Your feedback is important. Thank you for sharing. It is good to know you were provided with excellent customer service and that you valued our affordable rates for accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Tuscola
Reviewed 5 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Mike W
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

LaGrange, Georgia
Reviewed 5 days ago NEW

The hotel is shabby at best and the room was so overpoweringly smoke filled that I didn't bring anything into the room. The front desk staff told me it was the only room available and were generally unconcerned and borderline rude. Also, the well worn carpet had a 12' diameter sticky spot in front of the mini fridge. Finally they...

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Helpful?
Thank Q1179CUbrianh
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

I appreciate you taking the time to write a review of your experience with us. The housekeeping issues you described are unacceptable, and I sincerely apologize for your experience. I am also disappointed to hear that we failed to meet your expectations with our customer service as well as the issue of your room smelling of smoke. In response to...

Toccoa, Georgia
Reviewed 1 week ago

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Thank myguishac
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Prattville, Alabama
Reviewed 2 weeks ago

Dirty room! Only thing nice was the girl on night shift, Latessa (I think) was super, super nice and tried her best to help.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Sean F
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure...

Prattville
Reviewed 2 weeks ago

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Thank Teresa D
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Chattanooga
Reviewed 3 weeks ago

This was a good 2 night stay. Accommodations good, breakfast good, staff very helpful. I recommend this's business.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Thomas W
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Your feedback is important. Thank you for sharing. It is good to know you were provided with excellent customer service and that you valued our affordable rates for accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Nashville, Tennessee
Reviewed 4 weeks ago

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Thank barbarapZ7309HO
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Reviewed 4 weeks ago

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1Thank amandainez08
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Babysitting
  • Business Center with Internet Access

Additional Information about Baymont Inn & Suites Prattville

Address: 104 Jameson Court, Prattville, AL 36066-7711 (Formerly Jameson Inn Prattville)
Location: United States > Alabama > Prattville
Price Range: $66 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Prattville 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Jameson Inn Prattville
Prattville Jameson Inn
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Questions & Answers

Here's what travelers have asked, with answers from Baymont Inn & Suites Prattville staff and other travelers.
3 questions
Ask a question
2 months ago
Nashville, Tennessee

See all questions (3)

Questions? Get answers from Baymont Inn & Suites Prattville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“double rooms are very comfortable”
TJSS, Mar 19, 2017 | Read review
“Comfortable, affordable rooms with GREAT management.”
prestonprice, Nov 28, 2016 | Read review
“We prefer the upper floor (no one overhead) although there is no elevator.”
  • King Room
  • Refrigerator/Microwave/Flat-Screen TV
  • Double Room
  • Toilet, Tub/Shower
719royw, Mar 13, 2016 | Read review
“My room was next to the breakfast room, 104, it was great, but maybe next time we will as for one away from the traffic area.”
heathermL5960XP, Mar 1, 2016 | Read review
“We were in front on the end and the bottom floor.”
Gramsof7, Sep 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Travelocity
$62* /night
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HotelQuickly$86
Priceline$62
Hotwire.com$62
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*Disclaimer
Prices are for 1 room, 2 adults
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