The Grand Hotel Golf Resort & Spa, Autograph Collection
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About
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.0
Travelers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Golf course
Tennis court
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Languages Spoken
English
Location
41Car recommended
Grade: 41 out of 100
87Restaurantswithin 5 miles
42Attractionswithin 5 miles
Contact
One Grand Boulevard, Point Clear, AL 36564
Getting there
Rental CarsSee all Point Clear rental cars
1542Reviews57Q+A100Room tips
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+1
This is a grand old resort filled with Southern hospitality and charm. Upon arrival (by Lyft from the Mobile airport) we were upgraded to a 2 room suite in the main building (nice perk for Platinum Bonvoy Elite status). The room was on the second floor, quiet, and a bit dated, but understandably so since there is an old ambiance to the place and our room fit right into that vibe. We were there from Sunday to Wednesday so we did not have access to all the restaurants. We had a nice dinner in the main restaurant and enjoyed the drinks, service and food. We shared a pizza and both had salads. An interesting aspect to this Autograph collection hotel is the 4pm history tour, cannon fire, followed by tea and cookies. We learned a little bit about the area and the hotel, which was interesting so be sure to be around at 4pm at least one day of your stay. We did have a little trouble with transportation, not that it wasn’t delivered with a smile and great courteous service by the drivers (they were wonderful!), but the insecurity surrounding its availability was disconcerting. We sort of felt like we were asking for a big favor every time we called they told us to call whenever we wanted transportation (to the golf course, to town, to a restaurant, or the airport). The person answering the phone sort off the air of doing us a favor each time which was a little hard to take seeing as we were paying a pretty penny to stay. Our airport transport (because Lyft/Uber is not reliable in this area we were told) was $120. One night wanted to try a local restaurant and it cost us $20 each RT to get a ride. Also, the van takes folks to town only two times a day with the last van leaving around 3pm or so, so the restaurants in town at night are not really an option unless you want to spend $20 per person. Lesson to take away here? Bring a car! We enjoyed the pool. The pool restaurant has fantastic shrimp quesadillas. We were a little confused why we were charged for coke refills when we were sitting on the lounge chairs, and were not charged for refills when we were sitting at a table, but the food was good and the pool is a nice place to relax. The golf courses are stellar and we really enjoyed playing (Azalea is a big wider than Dogwood so you lose fewer balls). At the courses we saw great wildlife - including an alligator, and juvenile bald eagles. At the resort we saw all kinds of birds - especially loved the blue herons, as well as dolphins and flying fish, etc. It was a beautiful hotel campus with lots of areas to explore and walk around. We rode the bikes and the woman running the bike area did a great job for us. Next time we may try the spa…. because there will be a next time. The grand is a nice comfortable hospitable resort that helped us relax and unwind for a few days.…
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Bring a car. If you go Mon-Wed you may not have as many restaurant options.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Fabulous! The Grand Hotel knocked it out of the park , so to say. The property is exquisite, beautifully laid out and manicured so your welcome is warm. Check-in effortless which is a plus. Room was as booked and beyond expectations. All, literally all the staff members were on their toes. Could have stayed on ground for days. Service, Room, Staff, Food, Amenities, the entire “FEEL” of the resort is Grand.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Spa was closed on certain days and as a resort this grand, I did expect spa open to suit guest. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I've been here a few times and enjoy the place. Quality hotel. Quality experiences. Quality staff. And I've been here mostly for business meetings and they've stepped up their AV/Tech staff since my last visit. It was nice to see. The hotel also won an award last year for the top hotel of its 101 other affiliate hotels. Many southern US hotels confuse being polite with service. This hotel was once that way. No longer. They get service. It was a great experience from my dinner the night before to my tech / AV crunch the next day that was quickly remedied.
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed during Christmas in both 21' & 22'. Stay in the SPA building and it was very nice. As a seasoned traveler it nice when a hotel meets your expectations. The food is excellent and the hotel stay is fantastic!
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had the best weekend at the Grand Hotel this weekend. Everything was perfect, from the staff being so hospitable and helpful to each part of the hotel being perfect. Ms. Vicki met us at the front desk and assisted in our every need. Our room was perfectly located with a bay view. Each restaurant had great food and service. We enjoyed the entertainment each night at Nicky’s Lounge. Amenities were great, especially the spa where we dpdd Ed my one morning.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Due to a burst hot water pipe in our home, we decided to finally check out the Grand Hotel. New to the area, our friends have raved about the resort in Fairhope, open to the public despite being primarily for members only. Upon arrival, we were greeted at a guarded gate, and received our parking passes. It felt Grand and reminiscent of Dirty Dancing as you enter the property and various guest buildings on site. We originally booked a king room in the main guest lodge, as I am six months pregnant and wanted to be close to the restaurants. At check in, the agent up sold the Marina building, explaining the views of the bay were incredible, but in order to get this room, there were only two queens. Since the guest agent talked this room up, we decided to switch. Upon our arrival, we were underwhelmed to say the least. The grand bay view was blocked by two massive trees, to which there was no view at all and the room was very small. We were thankful to have a room with hot water, but it smelled musty. Granted, we know we’re on the Gulf and the buildings are older. We showered, and headed to the main restaurant for dinner, not wanting to switch rooms and complain because it was busy. A bonus is that they offer complimentary gold cart service to and from the buildings! We had a fantastic meal, i recommend the filet and chocolate mousse cake for dessert. After dinner, we were tired so we didn’t explore the resort like we would have during the day. We did notice a large pool area, and plenty of family games to include corn hole and ladder ball. At night, we turned the fan on to be overcome by the most intense mold smell. My husbands throat instantly swelled. We had to turn the air off completely, and the room was not comfortable the rest of the night with the lingering smell. We did notice earlier in the day, there were workers in another building with a bunch of hoses. Not sure if that’s related, but something is not right with the system and should be checked out. I woke up with a rash on my face, and still have it five days later. Could be unrelated, but I did not have that before we slept there. For $350 for one night, we were quite disappointed and likely would stay at The Battlehouse over this hotel.…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tiffany Watson, Guest Services / Front Office at The Grand Hotel Golf Resort & Spa, Autograph Collection
Responded Feb 5, 2023
Dear CJ718222, Thank you for taking the time to write about your recent experience. I am truly sorry to hear you were not pleased with your room, view and that there was an odor in your room during your stay. However, I am pleased that you enjoyed your meal and that the golf cart service was convenient for your visit. As this is normally our slower season, we do utilize this time to do general deep cleaning throughout the property. The hoses are used for the carpet cleaning to ensure the they are well maintained throughout the property. I am an avid believer in delivering exceptional service and well-kept facilities to our Guests but even more of a believer in exceptional recoveries. Our goal is to always exceed your expectations and our team is available anytime to ensure that happens. We do hope that you will provide us the opportunity to serve you again should your travels bring you back to the Grand. Please feel free to reach out to me directly for your future visit. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came for a conference, but chose to stay a couple of additional days for pleasure. The resort is absolutely beautiful, especially if you aren’t used to trees and water. Every staff member we encountered was extremely friendly. There seemed to be lots of activities to enjoy on the property, although we didn’t have time or ideal weather to try much of it. I enjoyed a massage and nail package at the spa, which was very nice. We also enjoyed Bucky’s Lounge and the fire pits were a great place for an evening drink. These things would have made the stay much better, #1 You cannot get room service for lunch, it’s only available for breakfast and dinner. After a chaotic day of travel and delayed flights, we arrived late in the night and slept late the next day. We wanted to rest and order room service for lunch, but it’s not an option. #2 if you take leftovers to your room, there is a fridge, but there is no way to heat them up to finish them later. I hate wasted food so this was really disappointing. #3 The housekeeping staff came by at a different hour every day (8:00am, 10:30 am, 1:30pm & 4:30pm), multiple times in one day, and bothered us constantly. It was an absolute nuisance. The first day I explained that we had arrived very late at night and we didn’t need anything because we hadn’t used anything. The second day, I spent 4 hours at the spa and expected that they’d had plenty of time to clean, but when I got back to the room and laid down for a nap, they came knocking at the door. I took what we needed and told her we didn’t need anything else. Later that day I received a call from the manager stating that I had refused service and asking if I needed anything. I explained that I didn’t refuse service, I was given everything I needed. I felt like I was chastised for refusing service and our housekeeper was in trouble for giving me what I asked for and leaving me alone to take a nap. The same interruptions continued for the remainder of our 5 day stay. If the do not disturb sign was up all morning, they would come late in the afternoon. It’s hard to relax and rest when you’re constantly being bothered about your room. Overall, we would go back, we would just keep the do not disturb sign placed on the door for the entirety of the stay.…
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
My husband and I made our first visit of 3 nights to stay in the Spa Building. Our room was great, had a balcony overlooking the marina. The hotel breakfast buffet was wonderful, we got a discount due to my Bonvoy status. The entire facility was lovely. My only complaint which the hotel wasn’t involved was the family across the hall from us allowed their kids to run up and down the halls, slammed their door about 15 times one evening and were loud - we thought about calling the front desk but just gritted our teeth :( I had a fantastic smoking whiskey drink in Bucky’s. Overall it was a great stay and will return. We got a massage as well. The spa is nice, steam, dry heat, Jacuzzi inside this area. The massage was decent but of course expensive because of location.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: No need for valet parking if you can manage your luggage for a small distance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Beautiful resort on the Mobile Bay. Check I we were upgraded to a Bay View. It had been years since I had visited. The resort is more beautiful than I remembered especially at Christmas time. One of my husband and I favorite trips. We love the history of the hotel and the town of Fairhope. The hotel’s restaurants and lounge are 5 star. We plan to visit again.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: December is a great time to visit. Crowds are low and the weather is in the 60’s to 70’s.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Rooms were nicely appointed and spotlessly clean -- staff was extremely welcoming and overall, the service levels stood out to me top notch. Each member of staff remembered my name throughout the stay and used it often. F&B was wonderful, and I have added some pictures of some of the items I tasted -- the Gumbo is delicious and has a great story behind it
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Date of stay: November 2022Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Bay views are wonderful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$389 - $591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel marriott resort, golf club point clear, grand hotel marriott resort, golf club and spa, marriott point clear, point clear marriott
FORMERLY KNOWN AS
Grand Hotel Marriott Resort, Golf Club & Spa
LOCATION
United StatesAlabamaPoint Clear
NUMBER OF ROOMS
405
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Claim Your ListingTHE GRAND HOTEL GOLF RESORT & SPA, AUTOGRAPH COLLECTION - Updated 2023 Prices & Reviews (Point Clear, Alabama)
Frequently Asked Questions about The Grand Hotel Golf Resort & Spa, Autograph Collection
Which popular attractions are close to The Grand Hotel Golf Resort & Spa, Autograph Collection?
Nearby attractions include Fairhope Avenue (3.2 miles), Fairhope Municipal Pier (3.0 miles), and Fairhope Museum (3.3 miles).
What are some of the property amenities at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Grand Hotel Golf Resort & Spa, Autograph Collection?
Conveniently located restaurants include Gambino's, Panini Pete's Cafe & Bakeshoppe, and Locals.
Are there opportunities to exercise at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand Hotel Golf Resort & Spa, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does The Grand Hotel Golf Resort & Spa, Autograph Collection have any great views?
Yes, guests often enjoy the harbor view available here.
Is The Grand Hotel Golf Resort & Spa, Autograph Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.