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The Grand Hotel Golf Resort & Spa, Autograph Collection

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One Grand Boulevard, Point Clear, AL 36564
9 people are viewing this hotel
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Traveler (1089)
Room & Suite (232)
Dining (45)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.0
Travelers' Choice
GreenLeaders GreenPartner
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Hotel links
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1514Reviews57Q+A100Room tips
Traveler rating
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Katie P wrote a review Jun 14
Tallahassee, Florida64 contributions21 helpful votes
+1
It’s very rare these days that something lives up to it’s hype, but The Grand does. We’re a Florida based family and we’re looking for a vacation spot and after initially focused on family resorts in our state came across The Grand. We stayed for three nights in a bay-view room and had the best experience. Our two year old enjoyed riding in a bike trailer while my husband and I rode in bikes all over the resort and across the street rough the golf course community. We spent lots of time at the beach area (chairs and umbrellas are included in your stay!) as well as the pool. We were amazed how quick the food service is at the pool. The food and drinks everywhere were delightful, but due to cost we did venture into Fairhope for some meals. Be sure to take advantage of everything the resort has to offer, from the afternoon tea and cookies, s’mores in the evening, to the beach rentals, or just an afternoon at the pool. My husband spent a morning on the golf course and it was one of the best that he’s been on. The staff is incredibly kind and the grounds and rooms are absolutely stunning. We hope to begin to visit annually!
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Date of stay: May 2022Trip type: Traveled
Room Tip: We went the week before Memorial Day and it wasn’t overly crowded.
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Michael L wrote a review Nov 2021
Atlanta, Georgia10 contributions5 helpful votes
Hotel's Favorite
As a lifetime Marriott Titanium member with over 1500 stays, I can honestly say this is one of my favorite hotels/resorts anywhere in the country. Exceptional location, service, amenities, staff and overall experience! Visited 5 years ago and it has only gotten better, just a very special place. EVERYONE is so friendly, helpful, engaging, energetic and enthusiastic about making guests feel welcome. Absolutely wonderful!
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Date of stay: November 2021Trip type: Traveled
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jbr701 wrote a review May 2022
17 contributions4 helpful votes
I visited with my family for two nights this past weekend. As always, the grounds were spectacular and my kids enjoy the pool etc. Our room with two queen beds and one sofa bed is perfect to fit my family and it was quite nice, located in the main building. It was also very cool which is important! I had two issues with our stay which aren't huge. One, housekeeping did not empty the garbage or take dirty glasses and food containers out of our room after the first night of our stay. For such a nightly rate, this should be a given. Second, the pool bar is limited. Again, with the number of people at the pool and the type of resort it is, the bar should be full an able to make anything. To contrast, we stayed at the Ritz Carlton Lake Oconee last summer, and were able to absolutely order anything from the poolside bar. Overall, always a fine stay at the Grand, but just a few small things we thought could be done better.
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Date of stay: May 2022
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David Suther wrote a review May 2022
3 contributions1 helpful vote
I called the hotel once and they said it was handled and called Marriot twice to handle the problem, but they didn't handle it. The hotel was nice and my parents have stayed there many times and loved the place, but Marriotet has changed and is very hard to deal with. I used to love it.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: Make sure your points are added to your account. Confirm it while you are there.
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Response from Tiffany Watson, Guest Services / Front Office at The Grand Hotel Golf Resort & Spa, Autograph Collection
Responded May 18, 2022
Dear DavidSUTH, Thank you for taking the time to write about your experience at the Grand Hotel Golf Resort and Spa. I am pleased to hear that you and your parents enjoy the Grand. I apologize you have had difficulties with your points being added to your Marriott Bonvoy account from Marriott. We at the Grand appreciate your loyalty and want you to have great experiences so that you can continue to recommend the Grand Hotel to your friends and family. Please feel free to contact me directly if your points have not been resolved and I will be pleased to personally work directly with Marriott Bonvoy. We do hope to serve you again in the near future. Sincerely, Tiffany Watson Tiffany.Watson@grand1847.com
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Marco wrote a review May 2022
Lafayette, Louisiana122 contributions52 helpful votes
+1
The grand dame of hospitality has been upgraded by Marriot but the changes did not diminish the charm. Come for the tranquility. Stay for the sunsets. We love breakfast buffet at their Bayside Grille. For supper, get the roasted chicken or pork belly tacos. The seafood gumbo is different from Cajun, but good despite a paucity of seafood in it. Poolside menu is good enough to not have to get dry and go elsewhere. The wait staff is friendly and efficient. We did not try their upscale 1847 dining room.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Parking on the weekend is in overflow lot across the highway but there are courtesy vans to get...
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tessylynn1 wrote a review May 2022
Biloxi, Mississippi3 contributions1 helpful vote
Having met Ms. Susan at the front desk as soon as we arrived, I knew it would be a great trip. She was soo very helpful. Our experience at The Grand was wonderful, and we will definitely stay there again. First-class in every area!
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Date of stay: May 2022
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JR3079 wrote a review May 2022
UK89 contributions107 helpful votes
+1
Travelled up from Orlando to see friends and to stay at the Grand and had an outstanding time. We stayed in the Spa Building in a Spa Suite and everything was perfect with room. We ate breakfast in the hotel and the buffet is the best we have had anywhere. We also had the pizzas which were very good and had dinner at the tennis club, the food was superb. All staff were very friendly and so attentive in carrying out their jobs. The worst thing about the visit was leaving! Can’t wait for our next visit,
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Date of stay: March 2022Trip type: Traveled
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Annette M wrote a review Apr 2022
Birmingham, Alabama28 contributions11 helpful votes
+1
Upon entering our room , directly after checking in, we found, Candy on the floor and in the chair, a dirty sock was left near the table leg. Wadded up trash that missed the can obviously missed by the the cleaning crew as well. Sticky drawer handles . Broken drawers, safe in room did not work, the phone did not work, the sticky card telling us to rest assured our room was clean was scary. The do not disturb sign missing , the cabinet that housed the coffee maker was full of mildew smell and you could see the dust everywhere. Looked as though coke can had Sprayed most of the room. The laminated card on table had been used to kill a bug, the bug was still attached. The carpet was filthy and towels had holes in them. Glass had lipstick on it. The restaurant made me a top shelf margarita, it looked like a glass of orange juice with a salted rim. I can’t describe the horrible taste. The Italian wine was really California wine, When we asked for them to dust and vacuum they obliged, nothing was being picked up as she was vacuuming, she informed us the “vacuum is broken” So we packed up and came home. This was a business trip . My husband and I were to participate in program,but the mold was causing major issues. Did not appear to be getting anything cleaned only made the housekeeper angry at us. Beautiful location, unhealthy to stay there with allergies.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Tiffany Watson, Guest Services / Front Office at The Grand Hotel Golf Resort & Spa, Autograph Collection
Responded May 2, 2022
Dear annettem304, We truly apologize for the challenges you experienced during your recent visit to the Grand Hotel. It is very rare we receive comments like this and we take them very seriously. We have reviewed your concerns with our teams and rest assured will only improve outcomes for all of our future guests. Again, we appreciate your feedback and take any cleanliness concerns as a top priority. We do hope that you will provide us the opportunity to serve you again should your travels bring you back to Point Clear. Sincerely,
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Jerry S wrote a review Apr 2022
Fayetteville, Arkansas15 contributions1 helpful vote
The location is outstanding. The hotel gets 4 stars. It’s nice but you don’t get 5 stars with bath towels having holes/tears. Our room wasn’t ready at the 4:00 check in and staff didn’t seem too concerned and that wasn’t the only case of staff using approximate times. Food at the hotel was above average hotel food. Staff ranged from indifferent to outstanding. The golf course is beautiful. There’s plenty of entertainment for children of all ages. I wouldn’t recommend The Grand if you want a luxury vacation.. I would recommend it for a families especially golfing families.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Douglas G wrote a review Apr 2022
2 contributions1 helpful vote
Arrived late on Friday night and Cailee at the front desk was beyond accommodating. She quickly and with a smile gave us a very accurate rundown of the property and offered to open up the market for our travel weary daughter. While exploring we stumbled upon Jason at the 1847 bar, they had just stopped serving for the night but he quickly accommodated us and gave us an excellent smoked old fashioned as well as pleasant conversation. We went back to him every night. Great deals on the drinks as well. We will be back!
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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PRICE RANGE
$411 - $710 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel marriott resort, golf club point clear, grand hotel marriott resort, golf club and spa, marriott point clear, point clear marriott
FORMERLY KNOWN AS
Grand Hotel Marriott Resort, Golf Club & Spa
LOCATION
United StatesAlabamaPoint Clear
NUMBER OF ROOMS
405
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Frequently Asked Questions about The Grand Hotel Golf Resort & Spa, Autograph Collection
Which popular attractions are close to The Grand Hotel Golf Resort & Spa, Autograph Collection?
Nearby attractions include Fairhope Avenue (3.2 miles), Fairhope Municipal Pier (3.0 miles), and Fairhope Museum (3.3 miles).
What are some of the property amenities at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Grand Hotel Golf Resort & Spa, Autograph Collection?
Conveniently located restaurants include Gambino's, Panini Pete's Cafe & Bakeshoppe, and Locals.
Are there opportunities to exercise at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Grand Hotel Golf Resort & Spa, Autograph Collection have an airport shuttle?
Yes, The Grand Hotel Golf Resort & Spa, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Grand Hotel Golf Resort & Spa, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand Hotel Golf Resort & Spa, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does The Grand Hotel Golf Resort & Spa, Autograph Collection have any great views?
Yes, guests often enjoy the harbor view available here.