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Hampton Inn & Suites Phenix City - Columbus Area

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Hampton Inn & Suites Phenix City - Columbus Area
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389 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Alabama, United States
3 of 5 stars Reviewed yesterday NEW

It was ok , they need a better breakfast! The selection is not a lot to pick from and there are not foods for people that have eating issue with certain foods. over all the hotel is ok, and its price is ok, could be cheaper because of what they offer for breakfast

Review collected in partnership with Hampton

Helpful?
Thank Sandra W
Detroit, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Hampton Inn was amazing in quality and pricing. The breakfast was good and different daily. The staff was nice and the room was spacious for a suite. We will definitely stay here again when we visit the area.

Review collected in partnership with Hampton

Helpful?
Thank Tallette K
South GA
2 reviews
5 of 5 stars Reviewed 1 week ago

Very clean rooms which passed my white glove test. The very nice staff made sure that my room was very close to my sister's which was requested only when we arrived. I will definitely come back. Thanks for the great customer!

Review collected in partnership with Hampton

Helpful?
Thank 375lanaa
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

375lanaa, Thank you for your kind review. The housekeepers work hard and take great pride cleaning their rooms. I have shared this with the team members and naturally they were quite chuffed. We look forward to your next visit. Anil More 

Marietta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Nice, clean hotel. Convenient to downtown Columbus where I had an appointment. Good breakfast and great beds! Only thing negative was there were not many places near by to eat. Had to drive a ways away to find a restaurant to eat dinner.

Review collected in partnership with Hampton

Helpful?
Thank Kathy H
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Kathy H, Thank you for taking the time to review your stay. I apologize that you had trouble finding restaurants. Columbus downtown is only a few minutes away, and offer several nice friendly restaurants. We hope to see you again in the near future. Anil More 

Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed two nights. Facility was terrific and staff was also excellent. Courteous and very accommodating. Room was spacious and breakfast was good. This motel did an excellent public service gesture while I was there that I won't mention here publicly but I'll just say it made me very proud to be staying here. I'll be staying at a lot more... More 

Helpful?
Thank Steve W
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for the nice review. Please call me at 334-664-0776. We like to reward our associates that are mentioned in reviews. Hilton is in a league of their own and pride themselves on great customer service and back it up with 100% satisfaction guarantee. We look forward to your next visit. Anil More 

Blountstown, FL
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Arrival on check in time went great. They were busy but the stafff personally toted my bags upstairs, and my aunts. Breakfast is very good, lots of choices. Rooms are very clean, stayed in 212, it's near elevator and larger than most rooms. Free wifi, fridge, and microwave. Will stay here again! Highly recommend.

Review collected in partnership with Hampton

Helpful?
Thank glasshouse4
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

glasshouse4, I appreciate you taking the time to review your stay. Do you know who helped with the luggage? We like to reward associates who are mentioned in surveys. I am thankful that you will stay with us again and we look forward to serving you again/ Anil More 

Watkinsville, Georgia
1 review
1 of 5 stars Reviewed 3 weeks ago

A/c was broken, shower head was broken,not enough towels for the number of guest . Breakfast was good. They were understaffed. Room was clean , pool was nice. Was not able to furnish another room or repair the A/c .

Review collected in partnership with Hampton

Helpful?
Thank todds902
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

todds902, I apologize that your stay was not as you should expect from a Hilton brand property. Please call me at your earliest convenience to discuss what we can do to make it right. Anil More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great stay over the 4th of July weekend. We had our family reunion there and it was wonderful. The rooms was clean and the staff was awesome. Hats off the Dominique, Tasha, Marilyn, Mike and Whitney. The service that they give was excellant making sure all the needs was meet from morning breakfast, the swimming pool and... More 

Helpful?
Thank mieloveu2
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Mieloveu2, Thank you for taking the time to write this review. And more important thank you for recognizing our team members. They work hard and take pride in their jobs, and they get rewarded when their name is mentions, so thank you for that. I am glad to see the reunion went well, catching up on the good old days... More 

Equality, Alabama
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent customer service! Manager brought my car under awning when it was raining. Staff sent me a sympathy card when my Mother passed away. They truly create a feeling of being welcomed home when I return. I have been here for several weeks and have not had any issues. All of the staff go the extra mile to make sure... More 

Helpful?
Thank nurse1971
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Nurse1971, Thank you for taking the time to review your recent stay with us. I appreciate your kind words regarding my team members. We do nothing more than what you expect from a Hilton brand propety. We strive ourselves to provide excellent customer service, and I am happy that we are able to provide such service for you. With the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at this location many times for business and I have always been very pleased. The staff has always gone above and beyond to accommodate me. I greatly appreciate that they "know me" and call me by name. I have always had a great experience and I wouldn't stay anywhere else in the area!

Helpful?
Thank Leretta G
Anil P, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Leretta G, Thank you for the review. We appreciate your loyalty, and as always look forward to your next visit. Anil More 

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This Phenix City’s Premier hotel is located less than 1 mile from Columbus, Ga downtown, and 6 miles from Ft Benning, GA. This is the Closest Hilton hotel to Ft Benning. If you are making plans to attend your recruit’s graduation at Fort Benning, we are the perfect hotel for you. Graduation from the recruit’s US Army training is an exhilarating experience for both the recruit and their visitors. Our well trained and educated staff will provide you an overall view of graduation ceremonies. ... more   less 

Additional Information about Hampton Inn & Suites Phenix City - Columbus Area

Address: 620 Martin Luther King Jr Pkwy, Phenix City, AL 36869
Location: United States > Alabama > Phenix City
Price Range: $100 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Phenix City - Columbus Area 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn & Suites Phenix City - Columbus Area Hotel Phenix City
Hampton Inn And Suites Phenix City - Columbus Area
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