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Hampton Inn & Suites Phenix City - Columbus Area

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Hampton Inn & Suites Phenix City - Columbus Area
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400 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Portland, Oregon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for two nights. The room was a little small. No safe inside the room. Apperently, there is no daily housekeeping service. We were surprised to find the room not cleaned, and not a single clean towel when we came back Saturday night. Were told there was no one available to clean the room, but we did get some clean... More 

Helpful?
Thank alibri1
Milledgeville, Georgia
2 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed @ several hotels & have had good & bad experiences. However, since the recent staff changes, this is a great & clean place to stay. Justin at the front desk was attentive to every request & made me feel like a special & welcomed guest!

Review collected in partnership with Hampton

Helpful?
Thank Shelia C
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was easily accessible and offered a comfortable room with a great bed. The staff here are friendly. The breakfast was good and had a large variety of choices. The noise level was low. I recommend this hotel for business travelers and family travelers.

Review collected in partnership with Hampton

Helpful?
Thank virginialB7744WA
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

On July 27 my family and i arrived at this Hampton Inn after a horrible journey to get here. When we checked in the front desk lady LaShawn was more than amazing she went out of her way to help me with my elderly mother and special needs daughter. She went out of her way to make sure my mother... More 

Helpful?
Thank A TripAdvisor Member
Shelby
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This great experience started at check inn. Front desk staff was very pleasant and helpful. Greeted us as soon as the door opened and we stepped in. We had completed the online check inn and gotten there just a little early and the room I picked was not ready yet, as I said we arrived early. She promptly said if... More 

Helpful?
Thank Chris497
Madison, Alabama
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I really do not know where to begin. I had to have hip surgery at a local hospital and made the reservation. I asked for a downstairs room and they assigned me to a handicap room with a wheelchair shower. The result was that the entire bathroom was flooded when I did try to take a shower., There was no... More 

Helpful?
Thank Leonard S
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Baton Rouge, Louisiana
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel! Room Was Spotless, Beds Comfortable, Towels Thick And Plush, Great Pillows. The Gentleman At Check-In Was Very Courteous, As Was The Young Lady At Check-Out. Hotel Location Was Close To Major Highway But, No Noise What-So-Ever. Great Location. Hot Coffee/ Tea / Hot Chocolate In Lobby Was A Nice Welcome To "Us" Weary Travelers.

Review collected in partnership with Hampton

Helpful?
Thank g410berry1958
Henryville, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Our first visit to Fort Benning to visit son at boot camp. Central reservations reserved a smaller room than we needed. Justin took care of it immediately! Staff aimed to please & succeeded!!! Will be back later this month for graduation. GM, Katie...Front Desk Mgr, LaShon....Front Desk staff, Justin, Jessie & Lea, and Housekeeping, Eva & Charlie were all fabulous!

Review collected in partnership with Hampton

Helpful?
Thank Laurie L
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed just one night in a king suite in this hotel, which is essentially in a suburb of Columbus, GA. Due to the lower taxes and fees, it was cheaper than staying in Columbus itself. The room was nice and clean, and the internet and breakfast were good as usual for Hampton Inn.

Review collected in partnership with Hampton

Helpful?
1 Thank Kim F
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for taking the time to review our hotel! Hopefully next time you come we can earn that extra star. We are striving daily to make improvements in every area and honest reviews like these help us along way. Again, thank you for staying with us and we hope your travels bring you our way again in the future.... More 

Mobile, Alabama
1 review
4 of 5 stars Reviewed 3 weeks ago

The overall stay was good. The couch had stains on the cushions and the A/C cover would not stay closed and the filter was dirty. The house keeping staff did a great job. I like to drink a cup of coffee in the evening but the coffee was not hot in the afternoons.

Review collected in partnership with Hampton

Helpful?
Thank U7270UBmichaels
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This Phenix City’s Premier hotel is located less than 1 mile from Columbus, Ga downtown, and 6 miles from Ft Benning, GA. This is the Closest Hilton hotel to Ft Benning. If you are making plans to attend your recruit’s graduation at Fort Benning, we are the perfect hotel for you. Graduation from the recruit’s US Army training is an exhilarating experience for both the recruit and their visitors. Our well trained and educated staff will provide you an overall view of graduation ceremonies. ... more   less 

Additional Information about Hampton Inn & Suites Phenix City - Columbus Area

Address: 620 Martin Luther King Jr Pkwy, Phenix City, AL 36869-6813
Location: United States > Alabama > Phenix City
Price Range: $106 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Phenix City - Columbus Area 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn & Suites Phenix City - Columbus Area Hotel Phenix City
Hampton Inn And Suites Phenix City - Columbus Area
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