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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We found this hotel through Trip Advisor. It was great. The staff at the front desk, Julian and Tomika, we're so friendly and very helpful. The rooms were great, good breakfast and dining room. The hotel was very close with easy access to downtown Columbus and the activities we were interested in. Great rates too. As a caution, the time... More 

Helpful?
Thank John G
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear John G, You made our day here in Phenix City with your excellent review. It is music to our ears to hear that you had an awesome adventure on the river and at our facility. Thank you so much for making us your home away from home. We truly appreciate your great comments. We look forward to your next... More 

Fort Campbell, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Fitness center is literally two machines. The pool had feces in it. And the housekeeper was rather rude... an hour and a half before checkout trying to rush us... no good morning or do you need anything. Instead, are you leaving and saying they didn't have any towels until noon.. at that point it was 930... and we only needed... More 

Helpful?
Thank SGT_Jason_D_Wendel
Tomika T, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear SGT Wendel, Thank you for making us your home away from home. We are happy that you enjoyed the room and breakfast. I am very disappointed to hear that you did not enjoy your entire stay. I sincerely apologize that your entire stay was not the usual excellence that we strive to maintain. I truly appreciate your comments and... More 

Atlanta, Georgia
Level Contributor
223 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a very nice hotel and arguably the best Holiday Inn I've stayed in (some are just dumps). The rooms were very nice, service at the counter was prompt and friendly. And the breakfast range was a bit larger than most.

Helpful?
Thank BlueHeeler777
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear BlueHeeler777, We are so excited about your great review. Thank you for making us your home away from home. We take great pleasure in providing friendly service and a nice clean room. Breakfast is the most important meal and we are very happy that you started your day off right. We look forward to your next visit. Sincerely, Tomika,... More 

Atlanta, Georgia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This place is about what you'd expect from Holiday Inn. There were no surprises on the positive or negative. Just a good solid choice to spend the night. If you're looking for a place conveniently located for the local rafting in Columbus, you can't go wrong with this selection. We were exactly six minutes away from the rafting outpost in... More 

Helpful?
Thank mg4514
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear mg514, We are so excited about your great recommendation of our Holiday Inn Express as a solid choice whenever in the Phenix City-Columbus area. The rafting is a very popular outdoor activity in the area. It is our pleasure to provide a clean facility and friendly staff to meet the needs of our guests. Thank you for making us... More 

Vestavia Hills, Alabama
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2016

I've stayed here several times for business. It's a nice hotel, offers a good value for the money. Everyone of the employees I've encountered has been very nice and accommodating. The location is not the best for great restaurants or entertainment but downtown Columbus is only a couple miles away. Recommended.

Helpful?
Thank b79turner
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear b79turner, We are so excited about your great review. Downtown Columbus is certainly one of the great attractions of the area. Thank you for choosing us as your home when on business. We truly appreciate your recommendation to other guests. We hope to see you soon on your next business trip. Sincerely, Katie G, General Manager More 

Columbus, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2016

Stayed three nights for Ft Benning family day and graduation from Basic Training. Nice room and pool area. Staff super friendly and accommodating re breakfast service at extra early hours, as well as help in finding local services we needed. Would definitely recommend.

Helpful?
Thank JBY32
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear JBY32, It is our pleasure to provide outstanding service. We are delighted to know that you were pleased with our willingness to assist our guests while providing a warm family friendly environment. Thank you for allowing us to play a role in your family day and graduation events at Ft. Benning. We look forward to seeing you again soon.... More 

Maryland
1 review
5 of 5 stars Reviewed June 14, 2016

My family had a wonderful time. The staff is top notch. They are friendly, professional, and provide great service. Breakfast was hot, delicious and the options were plentiful. I want to give a special thanks to Tamika for her exceptional service. She made it really feel like home. I would stay again just for her pleasant personality.

Helpful?
Thank loydployd
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

loydployd, That was such a sweet review! Thank you for taking the time to give us feedback and provide insight into your stay. I cannot wait to share your review with Tomika and the team and tell them they did a great job! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 3, 2016

I stayed at the property during Memorial Weekend for a soccer tournament. My stay was excellent. The service at this property was unbeatable even with the hotel full of soccer teams. The staff was friendly and professional. The desk clerk, Tameika was exceptional. It seemed like she was there all the time with a warm smile. I watched her check... More 

Helpful?
Thank justalovingmom
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Thank you very much for this amazing review. I can say personally that Tomika has touched the lives of so many travelers. I am so lucky to have the opportunity to work along side her. Tomika and the whole hotel are a truly friendly and professional team they are a joy to work with and I am so happy you... More 

2 reviews
5 of 5 stars Reviewed April 27, 2016 via mobile

I've had the privilege to travel extensively and once in a long while you meet an extra special person, Tomika. She is one of the most competent, kind and respectful people I've ever met. She is currently the Interim GM, don't understand why she hasn't been awarded the position already. There are hundreds of business books that will tell you... More 

Helpful?
Thank Al E
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear Al E, Thank you for staying with us. We really appreciate the kind remarks. We think Tomika is special as well. We love having her as part of the team. Hope to see you again soon! Sincerely, Katie G, General Manager More 

Spring, TX
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 21, 2016

We stayed 3 nights here, March 15-18th. We were greeted by Rachel at the desk who was friendly and helpful. She took time to talk to us, not just shove a room key at you. Our room was comfortable and clean. I tipped the cleaning lady, Natalie (I think that was her name) and she left me a thank you... More 

Helpful?
Thank DearBambiW
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

DearBambiW, Thank you so much for your excellent review. We are excited to know that you felt at home with us. It is our pleasure to provide a clean, comfortable environment and a friendly. pleasant atmosphere. I can not wait to share your wonderful comments with the staff. I like to think that our staff is our biggest asset. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Phenix City, AL Holiday Inn Express near Columbus, GA welcomes you. Our hotel in Phenix City, AL provides an ideal location near many area points of interest, such as Chattahoochee Valley Community College, the River Center for Performing Arts and Forts Benning & Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA & near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater & the National Infantry Museum at Fort Benning. If shopping is your preference, check out Peachtree Mall in Columbus, just 5 miles from our hotel in Phenix City, AL, or try the Columbus Park Crossing for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near area businesses such as Mead Coated Board, Aflac, Continental Carbon, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24 hr business center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24 hr fitness center & the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

Address: 1702 Highway 280 Byp, Phenix City, AL 36867-5445 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Location: United States > Alabama > Phenix City
Price Range: $105 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Phenix City - Columbus
Holiday Inn Phenix City
Phenix City Holiday Inn
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