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Comfort Suites

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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Levittown
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This was your typical Comfort Suites. However, I found it to be very dirty. You could tell the pool area hadn't been cleaned for days. My kids actually found a small lizard the first day we were there and it was still by the pool three days later!!! The gym was a joke. The room wasn't bad but I did... More 

Helpful?
Thank williamamyo
Grapevine,
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Front desk clerk was great but hotel clearly not managed well. We checked in went to our room and housecleaning had not cleaned the room. I went down to front desk clerk who promptly got me the only other room in the hotel that wasn't booked. I opened the door and the room had been used for storage so no... More 

Helpful?
1 Thank Charles B

Travelers are raving about these Pelham hotels

Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

Worst hotel EVER, Management is horrible. Manager has her young daughter working the desk who is very rude to guest, when I approached the manager she of course stands up for the daughter, when you ask who the owner is she claims she is, which is not the case, even local businesses said she's not the owner and let me... More 

Helpful?
Thank zukoboy1967
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The manager and desk staff were rude. The room were not clean, had bugs and in need of decor repairs (ripped wallpaper, missing base boards). There was a major incident there involving the police that was unsettling to our team and the staff was unwilling to accommodate a simple request from our coach to help the team deal with it.

Helpful?
1 Thank Colene N
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

The Incident was due to your coach harassing my staff and demanding answers to a incident that was none of his concern. I gave him many of warnings to leave my staff alone. The couch was rude and very disrespectful. We tolerate a lot in customer service but what he did was beyond anything we have ever seen. I called... More 

Indianapolis, Indiana
Level Contributor
201 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Other than the check in person being not overly friendly (no smile, no welcome greeting. Were on our way to Gulf Shores, and did not want to drive any further that night. Room was typical Comfort, very comfortable. Shower was good. Breakfast was average the next morning. Price was good for the area. Would definitely stay again if in the... More 

Helpful?
Thank JohnandJana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were in town for a softball tournament, so to be fair the hotel was absolutely packed when we were visiting. However, this hotel was riddled with many issues. We checked in at approximately 3:45 and check in was 3. Our room, along with several others were not cleaned. We were allowed to drop our belongings in our room, but... More 

Helpful?
1 Thank arobertson7772
Honaker, United States
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here for three weeks on a business trip. The rooms were very comfortable, clean and well maintained. They do have an indoor pool and fitness room, they do not have a very large parking lot. They do not have a lot of rooms on the first floor but they do have an elevator. Overall a good place to... More 

Helpful?
Thank Charles F
Boston, United Kingdom
Level Contributor
121 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 29, 2016

A good sized room,clean and a comfortable bed,price included breakfast which was your normal hotel breakfast.We stayed 2 nights and the only blip we had was that the room wasn't serviced after the first night,it wasn't just us there were at least another 3 rooms on our floor that were missed.The young lady on reception,who appeared to be on her... More 

Helpful?
Thank Jill M
Mobile, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2016

Had to have my room key re-keyed every day. Staff was absolutely clueless why this happened . It happened to all other guests as well . The only rational conclusion is hotel did it intentionally . If you are going to do this to your guests at least put up a sign at desk telling guests this. I was carrying... More 

Helpful?
1 Thank chamnaut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2016 via mobile

I was there for 3 nights. If i hadn't paid in advance i would of left the next day. The room was not so clean and is very out dated. As i was about to go to sleep after my 10hr drive i noticed the AC was making a very loud horrible noise. I called down to the front desk... More 

Helpful?
1 Thank vodoo3
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
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Business Center/Function Rooms (1)
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Pool/Beach Area (2)
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Dining (3)
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Room/Suite (12)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 2235 Pelham Parkway, Pelham, AL 35124
Location: United States > Alabama > Pelham
Price Range: $80 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
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