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Holiday Inn Express Pelham - Oak Mtn Pk Area

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260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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54 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Pelham - Oak Mtn Pk Area
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Pensacola, Florida
1 review
5 of 5 stars Reviewed November 4, 2015 via mobile

Wonderful hotel! Rooms are nice and big. Very quite. Breakfast was very nice. Renovations are complete. Staff was very friendly. The whole hotel is very nicely decorated with up to date rooms. Great location and For sure the place to stay at Oak Mountain!!!

Helpful?
Thank H2Oiceman
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for taking a moment to review our hotel and staff; as always we sincerely appreciate your feedback. We are so pleased to hear that you had such an enjoyable stay with us! Every member of our staff works diligently to ensure an outstanding experience from a seamless check-in to a relaxing, clean room and of course a top-notch... More 

Trimble, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2015 via mobile

Our tour was met at the door. Ample parking and entry for tour buses. Check in smooth. Breakfast was hot and satisfactory. Rooms very clean and modern. There is a light in middle of ceiling in room which was great. Elevator was a little scary but I'd very much recommend this hotel!

Helpful?
Thank Cherrine W
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for taking the time to review our hotel and amenities. We are pleased to hear that you enjoyed your stay with us. Our staff takes great pride in providing a clean and welcoming environment for our patrons, so we are appreciative of your feedback. Should you find yourself passing through again, we look forward to welcoming you back... More 

Dallas, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 21, 2015 via mobile

I am a frequent traveler for business. I could not find any better hotel to stay nearby in the area. The service I received was okay and it is clean but not very suited for business travelers they do not even have poles to hang clothes. Will not stay here again. 3 star is because of service and cleanliness. I... More 

Helpful?
Thank Wrangulars
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

I am so sorry to hear that you were displeased with your stay at our hotel. While Holiday Inn Express brand hotels are aimed at both business and leisure travelers, they lean more toward the needs of independent business men and women who are always on the move; all Holiday Inn Express hotels provide everything today's business traveler needs and... More 

Hastings, Michigan
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 20, 2015 via mobile

The room was PERFECT! My ONLY complaint was that the walls are SUPER THIN. If noise bothers you, this is NOT for you. I could hear EVERY car that drove by all night & people just talking in the room next to me. But it was on my route & I'm comfortable with the brand. I would still stay here... More 

Helpful?
Thank Sonia B
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

I am sorry to hear about the noise issues you experienced at our hotel. Despite that issue, I am glad to hear that you would like to return to our property. Next time you are in town, please be sure to mention this to us so that we may assign your room in a quiet location away from the road.... More 

Oklahoma City, Oklahoma
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed October 18, 2015

99.999% of the Holiday Inn Express Hotels I've stayed at over the past 4 years have been really nice. .001% of them are SUPER nice! What sets this place apart (in my opinion) was that I got there when the Desk Clerk suddenly got swamped! She was cheerful, professional, and got everyone handled quickly. Additionally, I got here on "Laundry... More 

Helpful?
Thank Jeff S
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for your review of our hotel and staff. I am thrilled to hear you were so pleased with your experience here! All of our staff aims to provide outstanding service, but it is especially important for guest-facing departments such as front desk and food and beverage to be able to handle themselves in a professional and courteous manner... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 5, 2015

Brooke, Kristie, and the rest of the day shift employees were awesome. They were always in a good mood and made me laugh or at least smile when I walked through the doors. The room was very nice and comfortable. The ONLY problem I had was the mini fridge didn't cool enough for me.

Helpful?
Thank James C
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you so much for your review of our hotel and staff. We aim to make our guests feel welcome and comfortable no matter what brings them to our area. It makes us smile to know that along with accommodating your needs we also accomplished our goal of making you feel valued. We value feedback concerning the condition of your... More 

Radford, VA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 24, 2015

Stayed overnight on way to Florida. Staff was wonderful and the hotel had been recently remodeled. I don't usually care for modern décor, but this was beautiful! Very clean. We enjoyed our stay. Good exercise room and indoor pool. And the reading lights on bed frame are great!

Helpful?
Thank yellowroseVA
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you so much for taking the time to share your thoughts about our hotel. It is thrilling to hear that you had such an enjoyable experience and enjoyed the new design! We implemented guest feedback and suggestions into our renovations so that we could exceed expectations and be the best Holiday Inn Express Birmingham has to offer. When you... More 

Jackson, Michigan
Level Contributor
515 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed September 20, 2015

The newly renovated room are great! Super bed, pillows and shower. I loved all the light in the bathrooms. The reading light on each side of the bed was also great. My only complaint was the smell everywhere except the rooms! Not sure if it was paint or carpet or what. But at least it wasn't in the rooms. We... More 

Helpful?
Thank Jackie C
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are so glad you enjoyed your stay with us! Thank you for our feedback! We hope to see you again soon! More 

Versailles, Kentucky
Level Contributor
3 reviews
5 of 5 stars Reviewed September 8, 2015

Easy access, very neat and clean. Easy and friendly check-in. Room was nice and quiet. Enjoyed the stay. Breakfast delicious. Staff was outstanding. Efficient and friendly. Got extra help and service from Paula, Brook, Rocki, and Diane. I highly recommend this spot.

Helpful?
Thank nancyf307
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

nancyf307, thank you for taking a few moments to write such a nice review about our hotel! From immaculately cleaned rooms and public areas to an outstanding hot breakfast served with cheer, our staff work diligently to make our Holiday Inn Express the best property in the Birmingham area. It is our pleasure to provide the utmost service to our... More 

Nashville, Tennessee
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 6, 2015

Spire Elite member, this property was remodeled outside last year and completely remodeled inside this year, very modern and welcoming. Rooms were well appointed and beds were very comfortable. The showers was ingretable, the breakfast area was well appointed and modern. The food was typical hotel breakfast nothing exceptional. Stay here it's great.

Helpful?
Thank Bear3642014
Sanket D, Front Desk at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Bear3642014, thank you for being one of IHG Rewards Club's most loyal members. As always, your allegiance to the brand is greatly appreciated and we are pleased that you chose to stay at our property! It is great to hear that you enjoyed our newly renovated facility; we aimed to appeal to the feedback we've received over the years from... More 

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