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I was relocating from another state, was waiting for my home to be finished. I chose this location because I had stayed at another location in Alfaretta, GA on business, and I had a very positive experience. I had read the reviews on this location...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Birmingham PelhamResponded 4 weeks ago
We are thrilled to see that you enjoyed your stay with us! Thank you for leaving feedback. We hope to see you again soon!
It was a hotel. It seems people love complaining for the sake of it or because they feel important.
This is generally an extended stay hotel but they open up for short stay when there are events. We stayed for one night for a concert....More
Thank a b
Response from Heather L, Guest Relations Manager at WoodSpring Suites Birmingham PelhamResponded May 16, 2017
Thank you so much for taking time out of your busy schedule to comment on your recent stay at WoodSpring Suites. It is always nice to hear that we were everything the guest was looking for. We do hope you will stay again next time...More
Roaches in the lower floors, cigarette smoke and dust in the upper floors, for someone like me its a trap. I was deceived by the initial cleanliness of the rooms, and a convenient location. Some washing machines don't seem to work ,and my clothes did...More
Thank Arrow B
Response from Heather L, Guest Relations Manager at WoodSpring Suites Birmingham PelhamResponded April 12, 2017
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely...More
Roaches everywhere. Drop from the cabinets when you open them, scurry out of the microwave, (my favorite) and walk across the walls morning noon and night. It got so bad that I kept my silverware and plates in zip lock bags. After about a month,...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Birmingham PelhamResponded February 13, 2017
We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we find and appreciate you sharing with us that you had an issue
I have stayed at several of these throughout the country and some things are consistent while others, not so much. This one has been remodeled and changed to a woodspring suites, but the bad management is still here. From the looks of other reviews, this...More
2 Thank BabySweets B
Response from Heather L, Guest Relations Manager at WoodSpring Suites Birmingham PelhamResponded January 12, 2017
Thank you for taking the time to comment on your recent stay at WoodSpring Suites. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed...More
$47 - $110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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