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Phoenix on the Bay

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Phoenix on the Bay
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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Cabot, Arkansas
Level Contributor
89 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2016

This is a great location for family fun and relaxation. The lazy river and the water slide is great for the kids and the views are great. It is a very relaxing time and you can cook your own meal or go out. It is a great place!

Review collected in partnership with this hotel

Helpful?
Thank FishCatcher2016
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay, responded to this review

FishCatcher2016: We appreciate you taking the time to write this great review of Phoenix on the Bay. The complex is very centrally located to all that makes Orange Beach famous - and the incredible bay views and lazy river certainly add to the fun of vacationing here. Please come back and see us soon! More 

Gulfport, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2016

Everyone was super nice! Could not have asked for better front office, security or housekeeping! Just change out mattress in master bed room!it was a wonderf week! Dryer makes noise but didn't bother us!

Review collected in partnership with this hotel

Helpful?
Thank Julienorris_13
Ocean Springs, Mississippi
1 review
3 of 5 stars Reviewed June 4, 2016

This room is in a great location. You can see the slide, lazy river, and pool. It was a nice size and had all the cooking utensils. The floor was tile and the bottom of our feet were black after walking on the floor. The room is above a machine room and the noise was loud early in the mornings.... More 

Review collected in partnership with this hotel

Helpful?
Thank stephaniesG7970MG
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay, responded to this review

stephaniesG7970MG: Thank you for taking time to review your stay here. It sounds as if the condo was perfect for watching your family and others enjoy the incredible water features there. I will forward your comments to the Property Manager to share with the housekeeping staff there. We certainly want to provide a clean condo to our guests. I am... More 

Morgan City, Louisiana
1 review
5 of 5 stars Reviewed June 4, 2016

We enjoyed our stay. The grounds where beautiful to look out at from our balcony. The lazy river is very relaxing. The hotel was not far from the beach and the shopping area. Which made that great for us. The condo was very spacious and functional.

Review collected in partnership with this hotel

Helpful?
Thank lbmmiller
Lake Charles, Louisiana
1 review
5 of 5 stars Reviewed June 4, 2016

We had an excellent time! Place was perfect, have no negative things at all! I really felt like we were at home and enjoyed that the most. The kids loved the lazy river and slide and we went and do that everyday. We will do this again!

Review collected in partnership with this hotel

Helpful?
Thank jennshirley1
opelousas
1 review
3 of 5 stars Reviewed June 4, 2016

We booked a room the night before we get a call sa Ying they sold the room so they put use in a dirty room one the first floor which I didn't want also the drier did work the toilet won't flush and or keys stop working at one point this saw a terrible stay never again will I book... More 

Review collected in partnership with this hotel

Helpful?
Thank smokey1869
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay, responded to this review

smokey1869: I am so sorry for the stay you described. Please email your name and unit number to tripreviews@brettrobinson.com so we can address these issues. Unfortunately, I cannot tell who you are by your TA name. This is certainly not the beach experience we want our guests to have. More 

Laurel, Mississippi
1 review
5 of 5 stars Reviewed June 4, 2016

POB was perfect for our family. With 3 children, there was plenty to keep them entertained! From the lazy river and water slide, to the gym and sauna......we loved it! It was a great family atmosphere and perfect for us!

Review collected in partnership with this hotel

Helpful?
Thank themckenz
Laurel, Mississippi
1 review
5 of 5 stars Reviewed June 4, 2016

We stayed at Pheonix on the bay. Loved it. Has the best Lazy River in gulf shores and Orange beech. Friendly staff. Will stay again. The condo was clean and well equipped. The location on the bay is away from all the traffic but still close to the attractions.

Review collected in partnership with this hotel

Helpful?
Thank Cindy C
Memphis, Tennessee
1 review
5 of 5 stars Reviewed June 4, 2016

The condos are beautiful, spacious and well equipped. The property is kept clean. The employees are available at all hours and very helpful. The price is reasonable. My family and I had a great time and will return.

Review collected in partnership with this hotel

Helpful?
Thank W7146SHmelanies
Venice, Florida
1 review
5 of 5 stars Reviewed May 30, 2016

We Loved it! I would definitely recommend this place to family and friends. Beautiful pool, gorgeous room, very clean and friendly staff. There is also an incredible playground nearby as well. We enjoyed it very much.

Review collected in partnership with this hotel

Helpful?
Thank allisonsalto
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay, responded to this review

allisonsalto: We are happy you enjoyed your stay here. I will forward your compliments to the Property Manager and her staff. They work hard to make sure every guest feels welcome and comfortable. Please come back and see us soon. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Phoenix on the Bay is a hidden gem in the beautiful back-bay playground of Orange Beach. Many who book here come back year after year to enjoy the long, winding lazy river that takes nearly 6 minutes to float around. Spacious 1-, 2- and 3-bedroom units sleep 4, 6 and 8 people, respectfully, and up to 10 or 12 in some units. Each unit has floor-to-ceiling windows and a private balcony with bay views. A full-time, on-site staff is ready to assist Brett/Robinson renters. Other amenities include an indoor pool, an outdoor pool, a kiddie pool with slide, lighted tennis courts, hot tubs and a sauna, a fitness room, barbecue grills at the bay's edge, boat slips, a putting green, and on-site security. Alabama's sugar-white beaches and shopping destinations are easily within a 10-minute drive. Great restaurants are within biking distance. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix on the Bay

Address: 27580 Canal Rd, Orange Beach, AL 36561
Location: United States > Alabama > Orange Beach
Number of rooms: 162
Also Known As:
Phoenix On The Bay Hotel Orange Beach
Phoenix Bay
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