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    Phoenix on the Bay

    27580 Canal Rd, Orange Beach, AL 36561-4067
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    7/30/2017 7/31/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Orange BeachSee available hotels in Orange Beach
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    Room & Suite (32)
    Pool & Beach (29)
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    Overview
    • Excellent57%
    • Very good23%
    • Average11%
    • Poor4%
    • Terrible5%
    Travelers talk about
    “water slide” (28 reviews)
    “lazy river” (114 reviews)
    “pool area” (18 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Lazy River
    Tennis Court
    Self-Serve Laundry
    All hotel details
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    Sleep Inn Gulf Front Resort
    460 reviews
    #10 of 20 hotels in Orange Beach
     
    Fairfield Inn & Suites Orange Beach
    399 reviews
    #8 of 20 hotels in Orange Beach
     
    Perdido Beach Resort
    1,405 reviews
    #3 of 20 hotels in Orange Beach
     
    Hampton Inn & Suites Orange Beach
    1,651 reviews
    #2 of 20 hotels in Orange Beach
     
    Write a Review
    Reviews (276)
    Traveler rating
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    There are newer reviews for Phoenix on the Bay
    See the most recent reviews

    31 - 35 of 276 reviews

    Reviewed June 15, 2017

    my name is jessie gautreaux,account number 1064633,unit 1211i checked availability to extend one day,and it was,told agent i would be right back[was in 30min or less]and was going to ask family,on return she had rented it out to someone else dissappointing my kids and grandkids...More

    Review collected in partnership with this hotel
    1  Thank jessiegautreaux
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded 4 weeks ago

    jessiegautreaux: I am so sorry for the confusion at the desk. The extend a stay special is available as long as the room is available. Your additional day must have been booked while you were discussing the option...1.5 hours before you came back. These in-house...More

    Reviewed June 15, 2017

    OMG - I've never felt so at home we stayed in unit 1131 this unit made me feel like i was at home from the moment we walked in. Clean friendly and a very welcoming atmosphere. I loved staying on the first floor where we...More

    Review collected in partnership with this hotel
    Thank Mary W
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded June 16, 2017

    Thank you for the wonderful 5 star review! It's such a pleasure to know you felt so much at home while staying with us. We are so happy to read that the atmosphere was so clean, friendly, and welcoming. We thank you so much for...More

    Reviewed June 15, 2017

    We had a great trip! Everything was clean new and comfortable. The lazy river was a perfect relaxing escape for my girlfriend and young child. The next time we will probably stay on the beach at Phoenix West.More

    Review collected in partnership with this hotel
    Thank Danielix9
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded June 16, 2017

    Thank you for the amazing five stars! We are so glad that you have a great Memorial Day vacation with us. We are happy to know that everything was clean and comfortable during your stay. We are so glad that you want to stay in...More

    Reviewed June 14, 2017

    Property is nice but staff makes you feel as if your in prison. Not the friendliest people. My family and I have always enjoyed this property because our children (17,15,13) can enjoy themselves without us hovering over them. Not this time, staff was very rude...More

    Review collected in partnership with this hotel
    Thank Theresa B
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded June 15, 2017

    Theresa B: I am happy that you rated your stay 4 bubbles but I am disappointed by your title and your comments. I will forward your review to the Property Manager and our Director of Security. Although we want to keep our complex safe and...More

    Reviewed June 14, 2017

    Do not stay at a Brett Robinson property if you expect to enjoy yourself or have fun. Overbearing security, poor customer service! At every turn we were scolded, informed our 17 yo son and friends could not use the hot tubs, etc. it was a...More

    Review collected in partnership with this hotel
    Thank cahatten
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded 4 weeks ago

    cahatten: It is very disappointing to read the review of your recent stay. Unfortunately I cannot find any notes on your room record. If you would, please email me at tripreviews@brettrobinson.com so I can forward any issues you encountered to the appropriate personnel. We certainly...More

    Sleep Inn Gulf Front Resort
    460 reviews
    #10 of 20 hotels in Orange Beach
     
    Fairfield Inn & Suites Orange Beach
    399 reviews
    #8 of 20 hotels in Orange Beach
     
    Perdido Beach Resort
    1,405 reviews
    #3 of 20 hotels in Orange Beach
     
    Hampton Inn & Suites Orange Beach
    1,651 reviews
    #2 of 20 hotels in Orange Beach
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix On The Bay Hotel Orange Beach ,
    • Phoenix Bay
    Add Photo Photos
    Traveler (77)
    Room & Suite (32)
    Pool & Beach (29)
    Dining (1)
    Hotel & Grounds (53)
    Family and Play Areas (4)
    Bathroom (3)
    Nearby
    Sponsored by:
    Sleep Inn Gulf Front Resort
    460 reviews
    2.74 miles away
     
    Hampton Inn & Suites Orange Beach
    1,651 reviews
    2.64 miles away
     
    Perdido Beach Resort
    1,405 reviews
    1.25 miles away
     
    Fairfield Inn & Suites Orange Beach
    399 reviews
    2.78 miles away
     
    Nearby Restaurants
    Fisher's at Orange Beach Marina
    852 reviews
    .82 miles away
    Shipp's Harbour Grill
    1,833 reviews
    .27 miles away
    Anchor Bar & Grill
    109 reviews
    .24 miles away
    Sassy Bass Caribbean Grille
    186 reviews
    .82 miles away
    Nearby Attractions
    The Fun Boat Dolphin Cruises
    908 reviews
    .78 miles away
    Distraction Charters
    440 reviews
    .82 miles away
    Orange Beach Sailing Charters and Sunset Cruises
    455 reviews
    .25 miles away
    Cruise Orange Beach Dolphin Cruises
    550 reviews
    .30 miles away
    Ask a question
    Questions & Answers
    Marley H
    March 29, 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
    1
    Vote
    Honestly42
    March 25, 2017|
    Answer Show all 2 answers
    Response from susanbV8536OC | Reviewed this property |
    Yes you can fish and you can bring your boat as well! It's great!🌞
    1
    Vote
    momjanHuntsvilleAl
    February 13, 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
    0
    Votes
    Room Tips
    "We had everything we needed in the rooms.. just know how many parking passes you can have.. There is a..."
    Read review
    "Check for cleanliness upon arrival!"
    Read review
    "Beds were terrible......."
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    "Condo # 1303 - three bdrm - Bay side - Awesome view from FL to Foley"
    Read review
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