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    Phoenix on the Bay

    27580 Canal Rd, Orange Beach, AL 36561-4067
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    9/3/2017 9/4/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Orange BeachSee available hotels in Orange Beach
    Traveler (77)
    Room & Suite (32)
    Pool & Beach (29)
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    Overview
    • Excellent58%
    • Very good22%
    • Average11%
    • Poor4%
    • Terrible5%
    Travelers talk about
    “water slide” (28 reviews)
    “lazy river” (119 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Lazy River
    Tennis Court
    Self-Serve Laundry
    All hotel details
    Offers from Phoenix on the Bay
    Offers & Announcements: Awesome 15% Off Deal
    Hotel deals
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    Perdido Beach Resort
    1,497 reviews
    #2 of 19 hotels in Orange Beach
     
    Hampton Inn & Suites Orange Beach
    1,684 reviews
    #3 of 19 hotels in Orange Beach
     
    Best Western On The Beach
    1,181 reviews
    #3 of 25 hotels in Gulf Shores
     
    Staybridge Suites Gulf Shores
    354 reviews
    #1 of 25 hotels in Gulf Shores
     
    Write a Review
    Reviews (300)
    Traveler rating
    Traveler type
    Time of year
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    There are newer reviews for Phoenix on the Bay
    See the most recent reviews

    21 - 25 of 300 reviews

    Reviewed 4 weeks ago

    Everything was great, but last day there was a terrible smell outside, not sure why. Balcony floor could of been cleaner. There was a lot of sand on it when we arrived. The condo was in great shape. Beautiful view.More

    Review collected in partnership with this hotel
    Thank bkinggard
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

    The views sure are beautiful aren't they!? Thank you for the 5 star review! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards excellence in terms of our guests experiences. Thank you...More

    Reviewed 4 weeks ago

    The room itself was very outdated and was not stocked well in the kitchen. However the outdoor space (lazy river, slide, pools, grilling area and the pier) were great. I would definitely stay there again probably just not in the unit we were in.More

    Review collected in partnership with this hotel
    Thank chaseter1
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

    Thanks for the review! We appreciate your feedback and will be sure to address your concerns as we continue update and enhance our property. Thanks again! We're very happy to hear that you enjoyed a variety of outdoor activities during your stay with us!! We...More

    Reviewed 4 weeks ago

    Our condo was very spacious and our view to the pool was great. But I would want to talk a little more about the cleanliness of the condo. I am very picky when it comes to my family staying where hundreds of other people have...More

    Review collected in partnership with this hotel
    Thank stacierick77
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded 4 weeks ago

    stacierick77: Thank you for taking the time to review your recent stay. I apologize that your room was not as clean as you had expected. I will forward your review to the housekeeping supervisor to address with her staff. I hope that, despite the unfortunate...More

    Reviewed 4 weeks ago

    Very clean. Beautiful View of Bay. Sat around a lot waiting for lazy river and pools to open up. Good idea to have a back of plan. They close everything down even if bad weather doesn't reach area, including inside pool. You are permitted to...More

    Review collected in partnership with this hotel
    Thank Tracie1651
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

    Thanks for the great review! We appreciate your feedback and will be sure to pass your concerns onto our management team as we continue to strive towards excellence in all of our guests experiences. We're happy to hear that you enjoyed fishing on our property...More

    Reviewed July 18, 2017

    Always a nice place to stay, but Phoenix never has my room ready on time. They say check in at 4- but it's always 30 minutes to an Hour or more longer before you can check in. Not appreciated when check out time is 10...More

    Review collected in partnership with this hotel
    Thank coastie132017
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

    Thanks for the review! We appreciate your feedback and are disappointed to hear of your concerns regarding our check-in process. Our management team will be sure to discuss this topic as we continue to strive towards providing the best guest experience available in the area!...More

    Perdido Beach Resort
    1,497 reviews
    #2 of 19 hotels in Orange Beach
     
    Hampton Inn & Suites Orange Beach
    1,684 reviews
    #3 of 19 hotels in Orange Beach
     
    Best Western On The Beach
    1,181 reviews
    #3 of 25 hotels in Gulf Shores
     
    Staybridge Suites Gulf Shores
    354 reviews
    #1 of 25 hotels in Gulf Shores
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix On The Bay Hotel Orange Beach ,
    • Phoenix Bay
    Add Photo Photos
    Traveler (77)
    Room & Suite (32)
    Pool & Beach (29)
    Dining (1)
    Hotel & Grounds (53)
    Family and Play Areas (4)
    Bathroom (3)
    Nearby
    Sponsored by:
    Best Western On The Beach
    1,181 reviews
    8.27 miles away
     
    Hampton Inn & Suites Orange Beach
    1,684 reviews
    2.64 miles away
     
    Staybridge Suites Gulf Shores
    354 reviews
    7.83 miles away
     
    Perdido Beach Resort
    1,497 reviews
    1.25 miles away
     
    Nearby Restaurants
    Fisher's at Orange Beach Marina
    868 reviews
    .82 miles away
    Shipp's Harbour Grill
    1,850 reviews
    .27 miles away
    Sassy Bass Caribbean Grille
    187 reviews
    .82 miles away
    Anchor Bar & Grill
    118 reviews
    .24 miles away
    Nearby Attractions
    The Fun Boat Dolphin Cruises
    967 reviews
    .78 miles away
    Distraction Charters
    444 reviews
    .82 miles away
    Orange Beach Sailing Charters and Sunset Cruises
    455 reviews
    .25 miles away
    Cruise Orange Beach Dolphin Cruises
    620 reviews
    .30 miles away
    Ask a question
    Questions & Answers
    Marley H
    March 29, 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
    1
    Vote
    Honestly42
    March 25, 2017|
    AnswerShow all 2 answers
    Response from susanbV8536OC | Reviewed this property |
    Yes you can fish and you can bring your boat as well! It's great!🌞
    1
    Vote
    momjanHuntsvilleAl
    February 13, 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
    0
    Votes
    Room Tips
    "Don't stay in a unit that this owner has."
    Read review
    "They came and cleaned but it was still dirty. They charge a cleaning fee. But room was never cleaned after..."
    Read review
    "1310 was clean, perfectly placed to view the lazy river!"
    Read review
    "We stayed in room 1116"
    Read review
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