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Traveler (83)
Room & Suite (36)
Pool & Beach (30)
Certificate of Excellence
Overview
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27580 Canal Rd, Orange Beach, AL 36561-4067 See on map
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
Kitchenette
Additional information
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Offers from Phoenix on the Bay
Hotel deals
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Reviews (372)
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372 results
Traveler rating
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LanguageEnglish
207
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18
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All reviews lazy river boat slips pool area the kitchen labor day next year master bedroom the past years wonderful trip a great stay security guard great property beautiful view family vacation front desk staff phoenix pools
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1 - 5 of 372 reviews
Reviewed 5 weeks ago

I recently stayed with a friend who was renting a condo at Phoenix on the Bay(POB). The grounds were beautiful and clean, but what really stuck out was the Brett-Robinson Customer Service staff. They were all so pleasant and friendly. I especially enjoyed talking with...More

Date of stay: November 2018
Thank Laughgink
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

Thank you for the great review and the wonderful comments about our property and our staff. We look forward to seeing you during this summer!

Reviewed October 22, 2018

Very well kept and managed property. Amenities too numerous to count! We felt very spoiled and did not want to leave! We were close to restaurants and shopping. The decor was up to date with calm colors and the kitchen was well appointed. We will...More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank emtcstrn
Response from brett_robinson_al, Manager at Phoenix on the BayResponded October 25, 2018

Thank you so much! We hope to welcome you back again soon so we can spoil you once more. ;)

Reviewed October 15, 2018

I cannot say enough about this beautiful condo! From its beautiful decor, great layout, beautiful view, convenience to restaurants and shops and it's equipped with all the luxuries of home! Pheonix on the Bay is a little piece of paradise tucked out of the way...More

Date of stay: October 2018
1  Thank swmoreland
Response from brett_robinson_al, Manager at Phoenix on the BayResponded October 25, 2018

We can't wait to welcome you back to OBA again! Thanks for the fantastic review!

Reviewed October 13, 2018

The facility was nice and clean. The condo was exceptional room 1324. The lazy river was nice and then got too crowded starting Thursday. The first 3 days was low occupancy and we got spoiled. It helped that the weather was perfect and water temperatures...More

Review collected in partnership with this hotel
Date of stay: September 2018
Thank r0bynmartin45
Response from brett_robinson_al, Manager at Phoenix on the BayResponded October 25, 2018

Thank you for the fantastic review. We are so happy that your trip was delightful and that you enjoyed the perfect weather and warm temps! We hope to welcome you back again soon!

Reviewed October 12, 2018

Overall, we love staying at POB. The staff was friendly and very accommodating. The grounds and pool area is so nice and perfect for families. However, the unit we rented (POB-1127) was in need of MAJOR updates. Incredibly basic, low end amenities. The pictures are...More

Review collected in partnership with this hotel
Date of stay: September 2018
Thank riddell09
Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded October 19, 2018

riddell09: I am happy to hear that you enjoyed the POB complex and its amenities but I am disappointed in the description of the condo. I will certainly forward your comments to the rental manager so he can evaluate the condo and discuss any repairs...More

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About
Description
Phoenix on the Bay is a hidden gem in the beautiful back-bay playground of Orange Beach. Many who book here come back year after year to enjoy the long, winding lazy river that takes nearly 6 minutes to More float around. Spacious 1-, 2- and 3-bedroom units sleep 4, 6 and 8 people, respectfully, and up to 10 or 12 in some units. Each unit has floor-to-ceiling windows and a private balcony with bay views. A full-time, on-site staff is ready to assist Brett/Robinson renters. Other amenities include an indoor pool, an outdoor pool, a kiddie pool with slide, lighted tennis courts, hot tubs and a sauna, a fitness room, barbecue grills at the bay's edge, boat slips, a putting green, and on-site security. Alabama's sugar-white beaches and shopping destinations are easily within a 10-minute drive. Great restaurants are within biking distance. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) Less
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Heated pool
Hot Tub
Indoor pool
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
162
Also Known As
Phoenix On The Bay Hotel Orange Beach
,
Phoenix Bay
Location
United States > Alabama > Orange Beach
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
162
Also Known As
Phoenix On The Bay Hotel Orange Beach
,
Phoenix Bay
Location
United States > Alabama > Orange Beach
Photos
Traveler (83)
Room & Suite (36)
Pool & Beach (30)
Dining (1)
Family and Play Areas (4)
Nearby
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Questions & Answers
Ask a question
Mari B
January 9, 2019|
AnswerShow all 3 answers
Response from Tammie T | Reviewed this property |
I agree with rickil296, POB to me is a better property. Lazy river is larger and there is shade as you float. The other properties on the beach do not have any shade, makes it very hot.
1
Vote
wimbo813
August 31, 2018|
AnswerShow all 3 answers
Response from MayVacation2018 | Reviewed this property |
Yes there is a small sandy beach that your kids will love! We used it to park our seadoo's on. Its nestled in between the docks which blocks most of the view but on the other hand there is very few waves which will be nice... More
0
Votes
Marley H
March 29, 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
1
Vote
Room Tips
"No ice machine "
adamsmom8
Oct 4, 2018
Read review
"The only thing I dislike about the room which is a easy fix. The sheets were stiff and noisy! "
738tnelson
Oct 1, 2018
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"Stay on the side where the sun sets behind your back."
JoanB1158
Sep 28, 2018
Read review
"None really. Just have to pack up to go to the beach areas"
MaryR723
Aug 28, 2018
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