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Phoenix VII

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Phoenix VII
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401 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix VII
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Showing 401: English reviews
Reviewed 3 weeks ago

We rented through Homeaway. Owners forgot we were arriving and never sent the access information. Had to contact them to get the information. Furniture was updated but baths need upgrade. Complex is dated. Check in was very slow. Location is excellent and Orange Beach is outstanding.

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Helpful?
Thank Barbara M
JanetBrettRobinson, Guest Relations Manager at Phoenix VII, responded to this review

Barbara M: We are happy to read that you enjoyed your stay here at Phoenix VII. Since you rented though an individual owner on Homeaway, we cannot access any details of your stay. Please contact the owner as I am sure he would like to know your vacation experience. We, Brett Robinson, can only access and comment on rentals with...

Cedar Rapids, Iowa
Reviewed 3 weeks ago

It's a wonderful place to be for snowbirds. We stayed January and February and never got bored. The Brett Robinson staff always plans so many activities and do a wonderful job with decorations etc. for socials and pot lucks, The staff is great. Thanks for a great time. We have been coming for 17 years, and so that says a...

Review collected in partnership with this hotel
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Helpful?
Thank 755annette
Crystal Lake, Illinois
Reviewed 3 weeks ago

Did not receive 5% discount on our fifth year here. Outside of that, we did not have any major complaints. Next year we have booked a 2-bedroom, as the 1-bedroom we had this year we found too confining.

Review collected in partnership with this hotel
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Helpful?
Thank 515chuck
Arley, Alabama, United States
Reviewed 3 weeks ago

We've stayed at several of the other Phoenix properties in the past and chose this one because friends were already there for the month. We stayed in unit 7602 and had a beautiful view of the beach. The unit was quiet, well equipped and beautifully decorated. We especially like checking in right there on the property. My only complaint is...

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Helpful?
Thank Rebecca S
Huntley, Illinois
Reviewed 3 weeks ago

We liked the facility. Friendly staff, clean and well maintained. Indoor pool very warm. Easy access to beach. . View of ocean great. Easy check in. Downside, our room was close to garbage pick up. 5:30 AM is way too early. Outside pool way too cold. Our room was in need of upgrading.

Review collected in partnership with this hotel
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Helpful?
Thank rmaxim916
Cleveland, Ohio
Reviewed 3 weeks ago

Loved our stay at the Phoenix VII. Enjoyed the indoor pool and the many activities one could sign up for in the lobby. Our stay was comfy, and who wouldn't love sitting on their lanai and looking out at the Gulf! The 3 bedroom unit we were in was spacious and the kitchen was supplied quite well ... it even...

Review collected in partnership with this hotel
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Helpful?
Thank diane c
Green Bay, Wisconsin
Reviewed 3 weeks ago

A lot of things to do if one is interested in doing them. Lots of time available to just sit and enjoy the scenery if that's what you want. There are great hiking trails in the nearby state park or just walk various sections of the beach. The staff is attentive, the front desk is always womaned, the facilities are...

Review collected in partnership with this hotel
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Helpful?
Thank hamilton4714
JanetBrettRobinson, Guest Relations Manager at Phoenix VII, responded to this review

hamilton4714: It certainly sounds as if you thoroughly enjoyed your stay here. You point out the beauty of staying for a long 2 month stay....enough time to relax and almost enough time to explore our area. When you return for your 16th year, you will find even more and exciting attractions. We look forward to seeing you in 2018!

Collinsville m
Reviewed 3 weeks ago

Awesome place to stay, our family enjoyed being in a place where we could all be together and have plenty of room, very nice and polite people that made us feel very welcome at check in, we would for sure recommend this place!!!!!!!

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Helpful?
Thank pamn245
Oshkosh, Wisconsin
Reviewed 4 weeks ago

The location in Orange Beach was wonderful, the property had everything we needed and the price was great! We will stay again! It was cool so the indoor pool was a plus for my grandson. The property was well maintained.

Review collected in partnership with this hotel
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Helpful?
Thank Annette R
brett_robinson_al, Manager at Phoenix VII, responded to this review

We love the 5 stars, thanks! We look forward to welcoming you back again and to help you make many more memories with that grandson of yours!

Washington, Illinois
Reviewed 4 weeks ago

the room was wonderful, however we were next to smokers, so we couldn't use our deck. also, we feel that there are way too many up-charges for the stay. Come on, 72$ fee just to make my reservation. Also the help could have been friendller. Tell the front desk to put a smile on their face.

Review collected in partnership with this hotel
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Helpful?
Thank 810dicke
brett_robinson_al, Manager at Phoenix VII, responded to this review

We are happy to hear you enjoyed your room but we are sorry to hear of the issues with your balcony. We appreciate you staying with us and providing us your feedback. We will forward your comments on to our management team for review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Phoenix VII is a Gulf-front condominium on the sugar-white sands of Orange Beach. The property features 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. Units also have fully equipped kitchens and a washer and dryer. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool, an outdoor pool, kiddie pool, racquetball courts, a half-court basketball court, lighted tennis court, hot tubs and saunas, a fitness room, gazebos and barbecue grills, in addition to free Wi-Fi and on-site security. The building is located 7 miles east of Hwy. 59 and is centrally located around many restaurants, shops and local attractions in Orange Beach and neighboring Gulf Shores. ... more   less 

Additional Information about Phoenix VII

Address: 26802 Perdido Beach Blvd, Orange Beach, AL 36561-3169
Location: United States > Alabama > Orange Beach
Price Range: $274 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix VII 3.5*
Number of rooms: 244
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Questions & Answers

Here's what travelers have asked, with answers from Phoenix VII staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from Phoenix VII staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in a 4th floor, 1 bed, 1 bath Brett/Robinson property. ”
 of 5 bubbles pdkentuck, 1 week ago | Read review
“Over all the room was livable but it could use some maintenance and furniture updates, even the washer and dryer are older units that could be updated!”
 of 5 bubbles Y3895VBfredh, 2 weeks ago | Read review
“Didn't know, but didn't ask about small incidentals in the condo. Toilet paper, paper towels, etc. Not a problem, but would have had those items had we been told. But, again we didn't ask prior to arrival.”
 of 5 bubbles thomasgW6817XC, 2 weeks ago | Read review
“Needs attention!!”
 of 5 bubbles lynnecar3, 3 weeks ago | Read review
“We were in 1415”
 of 5 bubbles B4770XDbarbaram, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question