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Phoenix West

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216 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Meridian
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed my stay as usual. My only complaint is they kept shutting the pools down for thunder even though there was no storms in the area. I'm sure it was just an over abundance of caution but it seemed excessive.

Review collected in partnership with this hotel

Helpful?
Thank Shaun_ESI
Lebanon, Tennessee
1 review
4 of 5 stars Reviewed 3 days ago NEW

our unit was beautiful. But the cable in 2 bedrooms did not work, the next day one of us stayed for several hours while they fixed the cable boxes, replacing one. The washer sounded as though there was a sledge hammer in it while running and we did report that x 2. We hope it didn't disturb other guests because... More 

Review collected in partnership with this hotel

Helpful?
Thank mlasater2
Zachary, Louisiana, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Accommodations, staff, cleanliness was great. It's our second time to stay. We will definitely stay agin. Our Hot water heater wasn't working. Maintenance came right up and fixed it. And if I had questions I would just call the desk and they were very helpful.

Review collected in partnership with this hotel

Helpful?
Thank Denise B
Luling, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

Condo P208 was fabulous. We walked in and the teen age grandchildren said "omg T-Grams this is awesome. Everyone had their own space. The lazy river was a hit with the younger kids. The staff was very helpful when we needed them. Excellent experience.

Review collected in partnership with this hotel

Helpful?
Thank Sylvia G
Abbeville
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had a great time with friends. Condo was beautiful and very well kept. Very clean when we arrived. Love how unit is right off of the elevator. Very comfortable and will definitely book this same unit again next visit!!

Review collected in partnership with this hotel

Helpful?
Thank susansagrera
Arkansas
1 review
4 of 5 stars Reviewed 5 days ago NEW

We arrived after a long day of driving and were issued 4 key cards. . After lugging tons of luggage up to the 19th floor, not one of those key cards worked. I had to go all the way back down (which is not easy with few elevators) to get them activated. Within 2 minutes of opening the door, I... More 

Review collected in partnership with this hotel

Helpful?
Thank michellewK7839DS
Port Allen, Louisiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

We love this property. This is the 5th year we have stayed here. 2nd time staying in this unit. Very clean and well stocked. Love the pool, lazy river, and short distance to the beach. Close to retail stores. Staff was very friendly. We will be back next year..

Review collected in partnership with this hotel

Helpful?
Thank kl4roux
Fayetteville, Tennessee
1 review
4 of 5 stars Reviewed 5 days ago NEW

Don't recommend going here in prime season. We went Saturday in July, bad idea. Mass confusion of cars, people checking in, carts blocking entryway. Poor entry layout. Took 40 min to check in, not enough staff for guests. Walkway to beach and pools crosses driveway, hard to see kids in that area. Very large complex so when full, the pools,... More 

Review collected in partnership with this hotel

Helpful?
Thank popwhitt
Florence, Alabama, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My family has stayed at the Phoenix West several times. The condos are always nicely decorated with well stocked kitchens. The bedrooms were excellent for all of us. We were on a floor with the parking deck, so being able to go back and forth to the car without taking the elevator was a plus. We love the lazy river,... More 

Review collected in partnership with this hotel

Helpful?
Thank Teresa P
metairie,la
1 review
3 of 5 stars Reviewed 1 week ago

I's a shame we had so many issues with appliances working. The ice maker by bar still wasn't working when we left. And the ice maker took 3 days before it started making ice. The television gave us problems off & on.

Review collected in partnership with this hotel

Helpful?
Thank suehosch
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Nestled on the white-sand beaches of Alabama's Gulf Coast, Phoenix West rentals by Brett/Robinson Vacations offers relaxation and respite from the daily grind with a full-time, on-site staff. In addition to miles of beach at the tips of your toes, the Orange Beach property features large, fully furnished units -- 3 to 4 bedrooms with at least four baths, free Wi-Fi, a beachfront lazy river, a corkscrew waterslide, an indoor pool, a zero-entry outdoor pool, lighted tennis courts, hot tubs, saunas and more. ... more   less 

Additional Information about Phoenix West

Address: 23972 Perdido Beach Blvd, Orange Beach, AL 36561
Location: United States > Alabama > Orange Beach
Hotel Class:4 star — Phoenix West 4*
Number of rooms: 225
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Also Known As:
Phoenix West Hotel Orange Beach
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