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    Phoenix West

    23972 Perdido Beach Blvd, Orange Beach, AL 36561-8318
    +1 855-338-6062
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    12/24/2017 12/25/2017
    Traveler (124)
    Room & Suite (55)
    Pool & Beach (25)
    Best Western On The Beach
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    Overview
    • Excellent62%
    • Very good22%
    • Average10%
    • Poor5%
    • Terrible1%
    Travelers talk about
    “lazy river” (155 reviews)
    “water slide” (28 reviews)
    “family vacation” (38 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Meeting Rooms
    Lazy River
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Best Western On The Beach
    1,242 reviews
    #2 of 25 hotels in Gulf Shores
     
    Perdido Beach Resort
    1,616 reviews
    #2 of 19 hotels in Orange Beach
     
    Hampton Inn & Suites Orange Beach
    1,759 reviews
    #3 of 19 hotels in Orange Beach
     
    Island House Hotel Orange Beach - a DoubleTree by Hilton
    598 reviews
    #5 of 19 hotels in Orange Beach
     
    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (494)
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    1 - 5 of 494 reviews

    Reviewed 4 days ago

    Worst room we have stayed at in the pw1. We have been coming for 20 yrsor more. I love the pw11. This rm was bad from kitchen utensils to fridge water not wrking. Washer knob broken off had to use pliers. No pans in kitchen....More

    Review collected in partnership with this hotel
    Thank Bobby A
    Response from Vicki C, Guest Relations Manager at Phoenix WestResponded yesterday

    Bobby, Thank you for taking the time to review your stay. I apologize for you not enjoying your time with us and have forwarded your comments to the property manager so that he may address the issues you have mentioned in your review. We hope...More

    Reviewed 1 week ago

    We spent the month of November in a 3BR at Phoenix West. What a great time, condo was spacious and well appointed, view of the Gulf terrific from the balcony. I love the sauna, hot tub and indoor pool which I used daily. The state...More

    Review collected in partnership with this hotel
    Thank David V
    Response from Vicki C, Guest Relations Manager at Phoenix WestResponded 1 week ago

    David, it was a pleasure having you stay with us at Phoenix West! Our area has so much to offer no matter what time of year it is. The Gulf State Park is one of the best spots to go exploring. I hope you got...More

    Reviewed 3 weeks ago

    Phoenix West and West II always good, along with Phoenix 9. We really enjoy going in Nov, less crowds although always things to do. This year was the song writers gathering as well as a cook off at the Wharf with $300,000 in prize money.

    Review collected in partnership with this hotel
    Thank rholleman
    Response from brett_robinson_al, Manager at Phoenix WestResponded 2 weeks ago

    Thank you for the 5 star review!!! It sounds like you all had a great time!!! Thank you again for being our guests!! We look forward to welcoming you back again soon for another fantastic beach getaway!!!

    Reviewed 3 weeks ago

    We recently stayed at Phoenix West Unit 706 and it was wonderful. It is located on the 7th floor and you can park just outside the entry, walk a few steps right to your door-no elevator.The condo was clean, beds comfortable, very spacious , had...More

    Thank Phyllis A
    Response from brett_robinson_al, Manager at Phoenix WestResponded 2 weeks ago

    Thank you for the 5 star review Phyllis!!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to update and enhance our property. Thanks again!!! We are thrilled to hear that you enjoyed your condo...More

    Reviewed 4 weeks ago

    Every single person that worked here that we interacted with was warm, friendly, helpful... Everything was very clean and we had an incredible trip. It was our second time staying at this particular place and we will be back again next year!

    Review collected in partnership with this hotel
    Thank judyg748
    Response from brett_robinson_al, Manager at Phoenix WestResponded 2 weeks ago

    Thank you for the 5 star review!!! We are happy to hear that you all enjoyed the cleanliness of your condo as well as the hospitality of our staff!! We can't wait to see you again next year!!!!

    Best Western On The Beach
    1,242 reviews
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    Perdido Beach Resort
    1,616 reviews
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    Hampton Inn & Suites Orange Beach
    1,759 reviews
    #3 of 19 hotels in Orange Beach
     
    Island House Hotel Orange Beach - a DoubleTree by Hilton
    598 reviews
    #5 of 19 hotels in Orange Beach
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 225
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com and Hotwire so you can book your Phoenix West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix West Hotel Orange Beach
    Add Photo Photos
    Traveler (124)
    Room & Suite (55)
    Pool & Beach (25)
    Hotel & Grounds (74)
    Bathroom (11)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 19 hotels in Orange Beach
    Best Western On The Beach
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    Hampton Inn & Suites Orange Beach
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    07231955
    June 18, 2017|
    AnswerShow all 2 answers
    Response from WarEglTX | Reviewed this property |
    You're on your on at the beach.
    0
    Votes
    cwells2015
    May 24, 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Great question: a 3 bedroom condo is allowed 2 parking passes. A 4 bedroom condo is allowed 3 parking passes. These can be purchased from the lobby desk. If there are additional passes available during your stay, you can... More
    -1
    Votes
    bobcox2610
    May 16, 2017|
    AnswerShow all 3 answers
    Response from JanetBrettRobinson | Property representative |
    Bob: Your best way is to look on line where we have pictures posted and the availability. Once you have selected 2 or 3 condos, call the Property directly to speak to someone who is actually there. It may take a few days... More
    0
    Votes
    Room Tips
    "Needs to be redone!"
    Read review
    "All rooms are beach views. Units 1 border the west, units 9 border the east so more sun issues with those..."
    Read review
    "Get a corner room, east or west side."
    Read review
    "We were on the 22nd floor which was a little too high for my tastes. The condo however, was lovely and well..."
    Read review
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