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Phoenix West

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260 Reviews from our TripAdvisor Community

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Showing 260: English reviews
metairie, louisiana
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We love Phoenix West, having gone there for years. However, the rates have increased drastically over the years and is now out of our budget. We love the lazy river but can't pay the high rates for that.

Review collected in partnership with this hotel

Helpful?
Thank travelingbarb50
New Orleans, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

It was incredibly clean, and wonderful for our purposes. The beds were a bit on the uncomfortable side, but I'm sure it's hard to do anything else for a condo! If I went back I'd stay in a lower floor though. It took forever to get to our floor.

Review collected in partnership with this hotel

Helpful?
Thank amandachenevert
Moody, Alabama
1 review
3 of 5 stars Reviewed 5 days ago NEW

the unit we stayed in was not very nicely furnished. There was mold in the bathroom ceiling around the vent fan and the vent fans were nasty. see bottom comments not enough spoons carpet was wirn and not clean in all rooms WE would not stay in this unit again Couches were worn Disa pointed for the money We expect... More 

Review collected in partnership with this hotel

Helpful?
Thank jerrylindaj
JanetBrettRobinson, Guest Relations Manager at Phoenix West, responded to this review

jerrylindaj: Thank you for taking the time to review your recent stay here at Phoenix West. I will forward your review to the Property Manager to re-evaluate this condo as your description does not reflect the standards we have for our accommodations. We are disappointed when we do not meet or exceed your expectations. Your comments are appreciated and will... More 

Jefferson City, Missouri
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our family really enjoyed the Phoenix West property in Orange Beach. Our unit was very clean and was well stocked with dishes and appliances that we needed during our stay. The staff on property were all very friendly and helpful. The beach is very close, and we also enjoyed both the indoor and outdoor pools and the lazy river .... More 

Review collected in partnership with this hotel

Helpful?
Thank denny s
New Orleans, Louisiana
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

good facility, nice unit but had some operational issues. it was not clean and was not stocked with glassware, utensil, pot/pans. coffee maker on counter was broken and second coffee maker in cabinet still had left over coffee grounds in it from a previous tenant. Uughh.

Review collected in partnership with this hotel

Helpful?
Thank scali58
JanetBrettRobinson, Guest Relations Manager at Phoenix West, responded to this review

scali58: I am disappointed to read the description of the condo during your recent stay. I will certainly pass this information to the housekeeping manager although I am sure she has already been notified. This description does not reflect our standard of cleanliness in anyway and certainly does not reflect the comfort and attractiveness of this condo. Although the condo... More 

Waterproof, Louisiana
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Even though the rain started Thursday and our wonderful state of Louisiana was experiencing a 1000 year flood ......we still loved our annual vacation.....our washer broke and within a couple of hours they replaced it.....the only problem the replacement didn't drain....it was ok ...we were at the end ....but they need to replace the dishwasher....it suxs.....don't get me wrong this... More 

Review collected in partnership with this hotel

Helpful?
Thank Ann B
Gerald, Missouri
1 review
4 of 5 stars Reviewed 6 days ago NEW

One of the bedrooms smelled very dirty we payed a lot of money to stay here wish it would have been cleaner the carpet in our condo was very dirty if our condo would have been clean this place would have been absolutely amazing!!! The staff was awesome great atmosphere for a family!!

Review collected in partnership with this hotel

Helpful?
Thank chrissye976
houston,tx
1 review
5 of 5 stars Reviewed 6 days ago NEW

If your looking for very nice condo for your family. I would extreme recommend. We stayed in a condo in Panama City and its NO where near as great as this one. The front staff was great. Very happy!!!!

Review collected in partnership with this hotel

Helpful?
Thank rockets1
Daphne, Alabama
1 review
5 of 5 stars Reviewed 6 days ago NEW

The unit was great! The 3bedrooms are verry big 1958sq/ft and 4 baths. The 4th bath came in verry handy when you had the whole family getting of the beach at the same time and trying to showerd for dinner. I didn't realize how convenent that 4th bath wold be. the lazy river was great. It was wide enough that... More 

Review collected in partnership with this hotel

Helpful?
Thank alisonv86
Pismo Beach, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our Condo was amazing. Everything that you could think of was provided! It was so nice to be on the beach, great views, easy access and parking. The condo was nicely furnished with easy to use appliances. If they could do something about the rain, it would have been perfect!!!

Review collected in partnership with this hotel

Helpful?
Thank Sue B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Nestled on the white-sand beaches of Alabama's Gulf Coast, Phoenix West rentals by Brett/Robinson Vacations offers relaxation and respite from the daily grind with a full-time, on-site staff. In addition to miles of beach at the tips of your toes, the Orange Beach property features large, fully furnished units -- 3 to 4 bedrooms with at least four baths, free Wi-Fi, a beachfront lazy river, a corkscrew waterslide, an indoor pool, a zero-entry outdoor pool, lighted tennis courts, hot tubs, saunas and more. ... more   less 

Additional Information about Phoenix West

Address: 23972 Perdido Beach Blvd, Orange Beach, AL 36561-8318
Location: United States > Alabama > Orange Beach
Hotel Class:3.5 star — Phoenix West 3.5*
Number of rooms: 225
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Also Known As:
Phoenix West Hotel Orange Beach
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