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Phoenix on the Bay II

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Phoenix on the Bay II
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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Phoenix on the Bay II in July. We stayed in a 3 bedroom condo that was beautifully decorated. From our balcony you could see the beautiful Robinson Island and the pass to the Gulf. My boys loved the pool, lazy river and slides. It was so awesome to sit back and watch them play together, enjoy themselves... More 

Helpful?
Thank Crystal H
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

Crystal H: We are so happy you and your family were able to unwind and enjoy our beautiful area. The lazy river and cork screw slide should have produced some incredible pictures to remember this 2016 vacation. We look forward to seeing you again soon! More 

Violet, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful week at POB II. This was the best beach vacation we have experienced. Very friendly, family oriented groups of people. The condo was beautiful, gorgeous views of the bay, and the pool, slide, and lazy river was a hit with our granddaughter. Close to restaurants, stores, and activities. Service was very fast to repair a dead... More 

Review collected in partnership with this hotel

Helpful?
Thank bboleware57
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

Everything was Great. The kids loved the pool & lazy river. The condo was very spacious. Overall everything was Great & I'll be staying here again & would recommend it very highly. Phoenix On the Bay 2 was WONDERFUL!!!!

Review collected in partnership with this hotel

Helpful?
Thank Tuneekaa39
Louisiana
1 review
3 of 5 stars Reviewed 1 week ago

Not overly customer friendly, these condos are managed by the condo association, the owners, not Brett Robinson and there appears to be a disconnect between both. We brought our boat and had issues with a slip I reserved in advance, the only way to use the gym is to get a temporary key from the security guard, which he was... More 

Review collected in partnership with this hotel

Helpful?
Thank jim869
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

jim869: I am sorry for the problems you encountered in dealing with the condo association while staying at POB2. Although not the association management company, Brett Robinson will certainly do whatever we can to service our guests to make their stay as seamless and flawless as possible. We look forward to the possibility of seeing you back here again. More 

New Orleans, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

My family and I have visited Phoenix on the bay I I 16 times since they first open. Originally it was very nice but things have changed terribly since the homeowners association has taken over. This was by far my worst visit and it is our last. I was told very frankly by the front desk personnel that more than... More 

Helpful?
Thank Bob R
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

Bob R: I am disappointed in the description of your stay here at Phoenix On the Bay II. The association management has changed in the past year so there are some differences. We certainly want to keep this a welcoming community as many of the owners still want to open their condos to rental guests. I will forward your comments... More 

Moss Point, Mississippi
1 review
3 of 5 stars Reviewed 2 weeks ago

Over all I think it was just average . It has potential to be better with a few up grades and a few changes . Prices are a little high for the type of condo's you have along with the attractions you have .

Review collected in partnership with this hotel

Helpful?
Thank ericnteresamanning11
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

ericnteresamanning11: Thank you for reviewing your recent stay here. The parking fee here, and at all the complexes in the area, are collected by the association management company. This fee is used to maintain the parking lot and parking garage. POB2 association management company has chosen to collect their fee at check in rather than through the reservation booking process.... More 

New Orleans, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We have stayed at this property 16 times since it opened. It used to be great - but now it is no longer a vacation option for our family. It seems the H.O.A. had taken over and the people managing the building are absolutely horrible. We spent $3000 to stay for the July 4th weekend and it was ruined by... More 

Review collected in partnership with this hotel

Helpful?
Thank Robert R
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

Robert R: I am sorry for the events you describe in the parking lot. Although Brett Robinson no longer manages the association here, we certainly want our guests have a relaxing and memorable vacation. I will ask that your comments be forwarded to the other management company for their review. Despite the ending of your stay, I hope that you... More 

Raymond, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

We take a family vacation each year and this year we stayed at Phoenix on the Bay 2. We all enjoyed the Lazy River and the pools. The personnel at the facility were very helpful. There's very good security so we felt safe at all times. Our condo was spacious and new. We were very pleased in every way and... More 

Review collected in partnership with this hotel

Helpful?
Thank Mike D
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

Mike D: We are happy you and your family enjoyed your recent stay. The lazy river and multiple pools are always a favorite here in addition to the relaxing bay front views. We hope you took home many fun stories and memories that will last a long time. Please come back and see us again! More 

Ocean Springs, Mississippi
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We had a nice stay. The unit was very spacious, clean, and comfortable. Deb at the front desk was great. The pool and lazy river kept the kids happy. Rented a slip for the boat which was great to bring along. Would stay in this unit again, but would be nice if the second bedroom had a larger bed (only... More 

Helpful?
Thank Derek G
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

Derek G: We are so pleased that you were able to take advantage of the boat slips offered here. This way the family could have the best of both worlds...relaxing on the beautiful nearby beaches and boating on the bay. I will forward your compliments to Deb who works hard to welcome all our guests. Please come back and see... More 

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

This was the best condo #PB2509 we have stayed in when in Orange Beach. The staff was amazing, especially (DEB) at the front reception desk. She went above and beyond to help us, with a smile. Condo was clean and we had everything we needed.

Review collected in partnership with this hotel

Helpful?
Thank geri_breaux
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

geri_breaux: Thanks for the wonderful review and kind words about our staff. Please tell your friends about your great vacation and come back and see us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Phoenix on the Bay II is nestled into the beautiful back-bay area of Orange Beach. Spacious 2- and 3-bedroom units can sleep anywhere from 4 to 10 people, depending on the unit. Each unit has floor-to-ceiling windows and a private balcony with bay views. A full-time, on-site staff is ready to assist Brett/Robinson renters. Other amenities include a lazy river and corkscrew slide, an indoor pool, an outdoor pool, a kiddie pool, lighted tennis courts, hot tubs and a sauna, a fitness room, barbecue grills, boat slips, and on-site security. Alabama's sugar-white beaches and shopping destinations are easily within a 10-minute drive. Great restaurants are within biking distance. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix on the Bay II

Address: 27582 Canal Rd., Orange Beach, AL 36561
Location: United States > Alabama > Orange Beach
Number of rooms: 104
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