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Phoenix X

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Phoenix X
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438 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Marshall, Michigan
1 review
Reviewed yesterday NEW

We again had an enjoyable stay at Phoenix X. This was the first time we went with a larger unit (809). We like the location of the unit. and overall liked the unit quite a bit. There were some small issues that I will delineate below. The unit's decorating is very nice. Very friendly security person (Mark). Front desk people... More 

Review collected in partnership with this hotel

Helpful?
Thank longhurstj
Jackson, Mississippi
1 review
Reviewed 2 days ago NEW

Lots of fun love Phoenix X just not condo 315. We have stayed in other Phoenix X condos which were great. The beds were very uncomfortable,kitchen poorly stocked and the washer sounded like a rocket. Views from the balcony were beautiful!

Review collected in partnership with this hotel

Helpful?
Thank Livehappy63
SmithMountain Lake, VA
1 review
Reviewed 2 days ago NEW

Great family place. We really enjoyed all the upgrades in our unit. The kitchen was well equipped, I was able to prepare a traditional Thanksgiving meal. Very friendly and accommodating staff. We will visit again.

Review collected in partnership with this hotel

Helpful?
Thank Laura T
Mobile, Alabama
1 review
Reviewed 1 week ago

I left a note with check out on the problems with the room. probably 7 times. front door stuck and wouldn't lock good, half a roll of toilet paper and I ran out and there was no spare. ( I was alone), palm tree leaves on floor and other items, saying the room was not well cared for. Lounge chair... More 

Review collected in partnership with this hotel

Helpful?
Thank mcclureele
brett_robinson_al, Manager at Phoenix X, responded to this review

We appreciate your feedback. We will pass your comments on to our management team. We hope that you were able to make some wonderful beach memories and we hope to get to see you back again. - Brett/Robinson Social Team More 

Shelbyville, Indiana
1 review
Reviewed 2 weeks ago

My only issue was the lack of beach seating! I stayed at the phoenix x in april and i remember a private vendor renting them! Not in november! I think it would be nice if brett robinson provided them to guest free of charge!Loved the staff great ladies!

Review collected in partnership with this hotel

Helpful?
Thank bulpucky1964
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for your feedback. We are so glad to hear that you enjoyed your stay and we appreciate the five star review. We hope to welcome you again soon! - Brett/Robinson Social Team More 

Memphis, United States
2 reviews
Reviewed 2 weeks ago

The property seems to be getting old, even though it is still nice, it needs some TLC. The property was clean and the front desk was very courteous and helpful when needed to figure out the TV/DVR issue. We enjoyed our stay and will be back.

Review collected in partnership with this hotel

Helpful?
Thank Linda A
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for your honest feedback. We are happy to hear that you all will be back and we look forward to welcoming you again soon! - Brett/Robinson Social Team More 

Barataria, Louisiana
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

We spent 3 wonderful nights at the Phoenix X Condo #1205. the views were beautiful, and the condo was very clean. I would highly recommend this condo. It had all of the ammenities of home, and was a very short walk to all of the FloraBama bars, and restaurants.

Helpful?
Thank Brent-and-Paula
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the great review! We are so glad you all enjoyed your stay with beautiful views! We hope to welcome you back again soon. - Brett/Robinson Social Team More 

Cropwell, Alabama
Level Contributor
13 reviews
5 hotel reviews
Reviewed 3 weeks ago

My wife, sister in law and I enjoyed our stay at Phoenix X. We stayed in unit 314.One of the great things about this unit is that the parking spot is only fifty to sixty feet away even though it is located on the third floor. The location of this unit also has elevators located within steps of your front... More 

Helpful?
Thank Daniel A
brett_robinson_al, Manager at Phoenix X, responded to this review

We are so happy to hear that we will be welcoming you all back! Thank you so much for the five star review. We are so glad you all enjoyed the great view and peaceful stay! - Brett/Robinson Social Team More 

Oklahoma
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The location is spectacular for all beach lovers. The staff were friendly. The lack of access to internet on the property reflects it is only good for vacationers not people who need to maintain work access. The unit was cleaned but the carpet was stained and looked dirty. Many items just weren't maintained well. Make sure and take your own... More 

Review collected in partnership with this hotel

Helpful?
Thank JJJackrabbit
JanetBrettRobinson, Guest Relations Manager at Phoenix X, responded to this review

JJJackrabbit: Thank for you for the compliments to our staff. As a very busy complex, our staff works hard to welcome guests and keep the amenities attractive and running smoothly. I am disappointed to read that you had internet issues during your stay. I wish you would have informed the lobby staff as we certainly understand the importance of the... More 

United States
Level Contributor
5 reviews
3 hotel reviews
Reviewed 3 weeks ago

Perfect condo! Beach front! Was beautifully decorated. Comfortable furniture. Everything we needed to make our stay relaxing and pleasant. Enjoyed the amenities of the Phoenix X. Pool was clean and right temperature. Front desk people were very nice and friendly.

Review collected in partnership with this hotel

Helpful?
Thank Linda W
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the great review. We are glad that you all enjoyed your long needed vacation. We hope to welcome you back again soon! - Brett/Robinson Social Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
With gorgeous views of the Gulf of Mexico and the Bay, Phoenix X (Phoenix 10) is situated close to Perdido Key in Orange Beach. Enjoy the upscale condos and the many amenities as well as incredible beaches stretching for miles. The property offers 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. Units also have fully equipped kitchens, a washer and dryer, and private balconies that overlook the Gulf as well as Orange Beach's back-bay treasures. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool, an outdoor pool, a kiddie pool, lighted tennis courts, hot tub and sauna, fitness room, Pickle Ball and Walley Ball, and barbecue grills, in addition to free Wi-Fi and on-site security. The building is located next to the Flora-Bama Lounge, approx. 10 miles east of Hwy. 59. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix X

Address: 29576 Perdido Beach Boulevard, Orange Beach, AL 36561
Location: United States > Alabama > Orange Beach
Number of rooms: 227
Also Known As:
Phoenix x Hotel Orange Beach
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Questions & Answers

Here's what travelers have asked, with answers from Phoenix X staff and other travelers.
7 questions
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2 months ago
Isola, MS
over a year ago
Beaumont, Texas
over a year ago
Spooner, Wisconsin
over a year ago

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Questions? Get answers from Phoenix X staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“315 was not our best condo. Very hard king bed, kitchen lacked good pots and pans. We have stayed many times in other condos here and they were great!”
 of 5 bubbles Livehappy63, 2 days ago | Read review
“The room smelled strange when we arrived maybe it had been closed up for a while. The mattress in the master bedroom was awful, my back has hurt for days after our stay.”
 of 5 bubbles lauratS762AO, 2 days ago | Read review
“Master Bedroom, bed needs new mattress and softer pillows. We had trouble operating the TV and figuring out the DVR, but the front desk was nice enough to help us out. Overall it was a nice room.”
 of 5 bubbles I2348GBlindaa, 2 weeks ago | Read review
“This condo is located on the west side of the property so you do not hear anything from the FloraBama while in your room.”
 of 5 bubbles Brent-and-Paula, 2 weeks ago | Read review
“The room was excellent. No complaints and no suggestions. Fabulous unit...would stay here again.”
 of 5 bubbles melissacS5986DT, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question