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Hampton Inn & Suites Montgomery-Downtown

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Hampton Inn & Suites Montgomery-Downtown
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609 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Nashville, Tennessee
Reviewed June 28, 2016

The room was nice but extremely loud. We heard the pipes running the entire night and people walking around. The staff was not helpful at all. I called the hotel four times, twice on the room phone and twice on my cell phone, to try to get our car pulled up and no one every answered. The front desk attendant,...

Review collected in partnership with Hampton
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Helpful?
1Thank triciam593
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Troy, Alabama
Reviewed June 22, 2016

The room was clean and the staff was super nice. My husband and I really enjoyed our stay and will definitely use them again in the future. The breakfast was fresh. And it's right next door to the Hank Williams museum! The location and service were so nice.

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Thank laurabA7505UE
Atlanta, Georgia
Reviewed June 19, 2016

Service was less than desirable. Hotel staff seemed bothered by the guests. Room had overwhelming odor of smoke. Shower was dirty and had mold. Location was nice. Could walk to restaurants and night life which was a perk!

Review collected in partnership with Hampton
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1Thank P8404UDamyg
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

longwood
Reviewed June 18, 2016

I would highly recommend this Hotel. Staff is very friendly and helpful. Hotel is very clean. L9ove the history behind the Hotel. State Capital, Great Restaurants and Ball Park are all within walking distance.

Review collected in partnership with Hampton
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Thank corvette1958
West Palm Beach, Florida
Reviewed June 17, 2016 via mobile

It's my second night here. I am in town for Officer Training Graduation at Maxwell. I got in late last night, a Thursday. The noise in the street (loud music, riotous crowd, and the revving of motorcycles, several of which are parked right outside across the street from the hotel) was horrendous and kept me up most of the night....

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1Thank jmcintyrejd
lansing mi
Reviewed June 16, 2016 via mobile

I called to check on self parking based on reviews because I have a 7am flight. Was told its full and I have to valet park. Period. Also told they'll have the valet park the car in the back or in the roundabout- not to worry because the do it all the time for early flights. When I checked in...

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2Thank daphne r
Albuquerque, New Mexico
Reviewed June 15, 2016

No parking places instead of street parking. No complimentary items but they advertise they have it. Bath room has a mold/mildew all the corners that feel disgust. Valet parking was good but remember you need wait more than 20 minutes to get your car.

Review collected in partnership with Hampton
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1Thank sungjoon_kim
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Fairhope, United States
Reviewed June 15, 2016

A/C not working, rooms were dirty, they moved us the 2nd night after they said the A/C was fixed and it wasn't, then the new room hall light flickered on and off all night long. The front desk reimbursed me for 1 of the 2 nights, after I reminded them about the 100% satisfaction guarantee. The lady wasn't rude, but...

Review collected in partnership with Hampton
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Helpful?
2Thank Mark F
Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Reading
Reviewed June 14, 2016 via mobile

My wife and I stayed for 1 night on way back to Atlanta at end of our US Road trip. Really nice hotel,we had a lovely spacious room. Breakfast very good,with plenty of choices. We used valet parking as the car park was small,but I thought that was reasonable for $10. Lots of nice restaurants to walk to in The...

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Thank Colin Y
Santa Rosa Beach, Florida
Reviewed June 12, 2016

There were definitely things I liked about this hotel, but some things left a lot to be desired. The location is great and is certainly central for plenty of good restaurants and historical locations as well as the minor league baseball stadium. I'll start with the negative so I can finish with the positive - staff was so-so. I encountered...

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2Thank Christopher P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of downtown Montgomery, this hotel is located in the fascinating historic district. Explore Montgomery's interesting history or treat yourself to an afternoon of shopping. Visit the Civil Rights Memorial & Center, admire the Confederate War Memorial, or walk the historic Selma to Montgomery National Historic Trail. This hotel in Montgomery also puts you within walking distance of the Hank Williams Museum, and just minutes from the Alabama Shakespeare Festival grounds. Play a game at Robert Trent Jones Golf Trail or stroll through Fort Toulouse/Jackson Park. Each room comes with an always clean and fresh Hampton bed(R) and complimentary WiFi to help you stay connected. Enjoy our free hot breakfast each morning, stay active in our fitness room, or stay productive at our 24 hour business center. ... more   less 

Additional Information about Hampton Inn & Suites Montgomery-Downtown

Address: 100 Commerce Street, Montgomery, AL 36104
Location: United States > Alabama > Montgomery
Price Range: $131 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-Downtown 2.5*
Number of rooms: 86
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Also Known As:
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hotel Style:
#9 Business Hotel in Montgomery
#10 Family Hotel in Montgomery
#12 Romantic Hotel in Montgomery
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Montgomery-Downtown staff and other travelers.
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Questions? Get answers from Hampton Inn & Suites Montgomery-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors offer best views.”
 of 5 bubbles ettavau, 1 week ago | Read review
“Hank Williams Suite is worth staying!”
 of 5 bubbles Liylly, 4 weeks ago | Read review
“Stay away from the side of the hotel that has the bank of air conditioners / heating units.”
 of 5 bubbles dlharney, Feb 14, 2017 | Read review
“10th floor is nice but lower levels are also. Elevator is prompt.”
 of 5 bubbles travelinglan, Jan 24, 2017 | Read review
“upper floor”
 of 5 bubbles mplsman2016, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question