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Hampton Inn & Suites Montgomery-Downtown

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Hampton Inn & Suites Montgomery-Downtown
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576 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Knob Noster, Missouri
Reviewed yesterday NEW

The staff was extremely courteous and professional! Free breakfast and courtesy internet. I cannot say enough of how friendly the staff was. I had other folks stay at the renaissance across the street and there breakfast was $8 for cold or $16 for hot! The room was great! It was close to many great restaurants such as Dreamland BBQ and...

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Helpful?
Thank Q5070SVrandys
Reviewed yesterday NEW

First thing you will notice once inside this beautiful downtown Montgomery hotel is the super friendly staff. They are genuine in their effort to make your stay a great one. Room was spacious, updated and very accommodating. Bed slept great!. Within EASY walking distance to many good places to eat.

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Helpful?
Thank Steve G
Detroit, Michigan
Reviewed 6 days ago NEW

My daughter and I stopped here while traveling through AlabamaThe hotel is beautiful and in a great location. Many local restaurants within a block or 2 and close to historical sites. The staff were very helpful and gracious...true Southern Hospitality!

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Helpful?
Thank Lynne V
Management response:

Good Afternoon, We are happy you enjoyed your time here with us. We, here at the Hampton Inn look forward to having you and your daughter back here with us. John Jones Assistant GM

Birmingham, AL
Reviewed 1 week ago

We spent one night at the Hampton Inn in Montgomery while in town for a quick visit with friends and family. The staff was very friendly and helpful. Valet parking was a breeze. The room we were in was clean and comfortable for a family of 3. We loved the old building aesthetic with updated rooms. Overall we had a...

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Helpful?
Thank ClaireGorum
Atlanta, Georgia
Reviewed 2 weeks ago

The night of check in the front desk clerk Matt was rude..then got checked in and the tv did not work..next morning the iron did not work..at check out had to wait over 20 minutes for valet..of whom never showed up ..the front desk clerk went and got my car..why are we paying for valet when there is no one...

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Helpful?
Thank meme1865
Management response:

Good Afternoon, We apologize for you time here at the hotel, let me assure you that this is not what we expect from the night auditor. Your issues will be address, so on your next trip here you want have the same experience. Thank you for your comment on Lequana. Have a great day

Montgomery, AL, United States
Reviewed 2 weeks ago

The facilities were clean, nice and in a good location. However, the customer service provided by the front desk was practically non-existent. The breakfast was mediocre with no service attendant visible or avaliable. Parking was by valet only.

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Helpful?
Thank 540jackk
Management response:

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Best Regards,

Melbourne, Florida, United States
Reviewed 3 weeks ago

Bad experience there. This hotel did not meet expectations and standards of other Hampton inns we have stayed. Blood stained conforter. No side table. No TV guide. No clock. Small room. Very disappointed with this place.

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Helpful?
Thank Denise F
Management response:

Good Morning, Thank you for your recent feedback. We understand your frustration, and we apologize for you experience. We want you to know that you are #1 priority and we aim to please. We hope that if you are in this area again; that you could give us a second chance. We hope you have a great day.

Montgomery, Alabama
Reviewed 3 weeks ago

This Hampton Inn is in a great area of downtown Montgomery. The hotel is located in an older building and everything has been renovated. The roos were much larger than expected and the view of downtown Montgomery was a treat. Right across the street from the performing art center as well as near the Alley entertainment district which is full...

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Helpful?
Thank Paul L
Management response:

Good Morning, Thank you for taking the time to write your review of our property, your comments are very much valued. Best Regards

Saint Paul, Minnesota
Reviewed 3 weeks ago via mobile

The staff were very friendly and helpful. The building itself is fascinating with original iron work and stairs leading to the second level. Breakfast was even a bit better than the normal Hampton fare. Our room was spacious and comfortable. Only negatives are small - ice machines without ice and no soundproofing on the windows facing a busy street.

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Helpful?
Thank Ann W
Management response:

Good Morning, Thank you for your recent feedback. We are glad that you had a good time here. Have a great day.

Greensboro, North Carolina
Reviewed 3 weeks ago

Hard to find a great hotel and a great staff with true friendliness anymore but I found one here. Highly recommend. Walking distance to many things in downtown Montgomery. Everyone from the front desk folks to valet parking attendants were fantastic in doing their jobs!

Review collected in partnership with Hampton
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Helpful?
Thank stevegS1041FK
Management response:

Good Morning, Thank you for staying here with us. We are happy that your stay here was fantastic. We look forward to having you here again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of downtown Montgomery, this hotel is located in the fascinating historic district. Explore Montgomery's interesting history or treat yourself to an afternoon of shopping. Visit the Civil Rights Memorial & Center, admire the Confederate War Memorial, or walk the historic Selma to Montgomery National Historic Trail. This hotel in Montgomery also puts you within walking distance of the Hank Williams Museum, and just minutes from the Alabama Shakespeare Festival grounds. Play a game at Robert Trent Jones Golf Trail or stroll through Fort Toulouse/Jackson Park. Each room comes with an always clean and fresh Hampton bed(R) and complimentary WiFi to help you stay connected. Enjoy our free hot breakfast each morning, stay active in our fitness room, or stay productive at our 24 hour business center. ... more   less 

Additional Information about Hampton Inn & Suites Montgomery-Downtown

Address: 100 Commerce St, Montgomery, AL 36104-2524
Location: United States > Alabama > Montgomery
Price Range: $118 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-Downtown 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn Montgomery
Hotel Style:
#9 Business Hotel in Montgomery
#10 Family Hotel in Montgomery
#12 Romantic Hotel in Montgomery
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Montgomery-Downtown staff and other travelers.
3 questions
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2 months ago
New Port Richey, Florida
3 months ago

See all questions (3)

Questions? Get answers from Hampton Inn & Suites Montgomery-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want nonsmoking, be sure the surrounding rooms are also nonsmoking.”
 of 5 bubbles ClaireGorum, 1 week ago | Read review
“Ask for a room away from the lift and not near piped music outlet.”
 of 5 bubbles UKLizzie-Lou, Oct 17, 2016 | Read review
“Would have been Quiet except lot of Drunks Shouting at closing time from bar across the street.”
 of 5 bubbles dclsr, Oct 8, 2016 | Read review
“Never had a bad room on either visit”
 of 5 bubbles Bud62, Aug 22, 2016 | Read review
“Corner rooms on the front have 3 window.”
 of 5 bubbles BethS703, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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