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DoubleTree by Hilton Hotel Montgomery Downtown

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120 Madison Ave, Montgomery, AL 36104-3624
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (96)
Room & Suite (79)
Dining (15)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Montgomery Downtown
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 76 hotels in Montgomery
Location
Cleanliness
Service
Value
The DoubleTree Montgomery Downtown hotel is conveniently located within walking distance of the Convention Center and in close proximity to area businesses and government offices. Upon check-in, you are welcomed with a warm Doubletree chocolate chip cookie. Enjoy an onsite fitness center, state-of-the-art business center, full-service restaurant and gorgeous views.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
920Reviews5Q+A47Room tips
Traveler rating
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  • 54
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Popular mentions
Batman1525 wrote a review Jun 8
Birmingham, Alabama1 contribution
Other than my shower being dirty I didn’t enjoy smelling marijuana on the floor someone was smoking an that was unacceptable.the food for breakfast was outstanding also it was close to all the restaurants downtown and tourists attractions I don’t mind staying there because jts close to the freeway when I leave an close to the Air Force base.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
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David K wrote a review Apr 2021
Denver, Colorado104 contributions93 helpful votes
Hotel's Favorite
Ok hotel. Room was just average and not overly memorable (which is good, sometimes). The water pressure in the shower was perhaps the strongest I've had in a hotel, at least in recent memory. Location was good enough as we were able to see everything we wanted to on foot. Next time I may try to stay at one of the hotels down closer to the restaurants and such. While minor, I do believe Diamond members are supposed to get an upgrade at Doubletrees. It wasn't that crowded and there were still selling the next class of room on the app at time of check-in, and yet was told there were none available. I seriously doubt it, but this is consistent with Doubletrees.
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Date of stay: April 2021
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vvumdous12 wrote a review Jun 2
1 contribution
This hotel it’s horrible short staffed nonworking TVs and standing water in the tub’s not enough towels not enough staff stay clear of this hotel I expected more out of Doubletree but I guess all can’t be great like the rest
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
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Florida422 wrote a review May 2021
Orlando125 contributions39 helpful votes
+1
We requested an early check-in, explaining we had one day in Montgomery and wanted to see the memorial (we had our dog with us and needed to have her in the room) but when we arrived at noon they said nothing was ready. We went to a park for 2 hours and returned. They again said nothing was ready and that it might not even be ready by regular check-in time. We asked if we could get a refund and magically they had a room ready. The room was dirty around the walls and windows, carpets stained and mold? - see pics. That evening while watching TV the cleaning staff tried to come into our room but thankfully we had the locks on. When we opened the door the mgr. said he was checking to see if the room had been cleaned. We told him it had but clearly he should have known. The lobby floor was very dirty with scuff marks, adhesive from the distance stickers that had been removed, etc. Thank goodness we are early risers because the fire alarm went off at 7:00 a.m. - and one of the staff said there was no fire, that the oven was smoking and they just didn't know how to turn the alarm off. Completely disappointed by this experience and probably will not stay in a Double Tree again. Positives? The location was good, we were able to bring our small dog, the bed was comfortable and the cookies were good.
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Date of stay: May 2021
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Powerhouselewis wrote a review May 2021
Kansas City, Missouri6 contributions
+1
Hands-down the worst DoubleTree I've ever stayed in. I am SHOCKED that they would put their brand on a hotel as old, smelly and unkept as this one. I had to be asked to be moved to another room due to there being only one poorly folded large bathroom towel that still had hairs in it, no small towels, no lotion in the first one. Seemed like a VERY rushed housekeeping job. No "Clean Stay" Sticker on either of the doors. The carpet in both rooms was old and brown and looked more like a carpet in a cheap casino. The room smelled like an old motel, there was NOTHING fresh and clean about the room. The fake leather on the desk chair was torn in multiple places with inside showing. The mattress was just sitting on a wooden platform with particleboard showing, no bed skirt or anything. Corner of bed was torn with foam exposed. If I wasn't exhausted and it wasn't so late, I would have checked into a different hotel altogether. I intentionally pay a little more to stay in a DoubleTree to avoid getting creeped out by my hotel room. Front desk person was EXTREMELY nice and accomodating but until this property is renovated, it is EXTREMELY misleading for it to have the Hilton and DoubleTree branding. I am CERTAIN that no executive at Hilton would stay here with their families.
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Date of stay: May 2021
Value
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Trip type: Traveled on business
Room Tip: Choose a different hotel. Not up to Hilton or DoubleTree brand standards
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PRICE RANGE
$133 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madison hotel montgomery, best western montgomery
FORMERLY KNOWN AS
Madison Hotel
LOCATION
United StatesAlabamaMontgomery
NUMBER OF ROOMS
131
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Frequently Asked Questions about DoubleTree by Hilton Hotel Montgomery Downtown
Which popular attractions are close to DoubleTree by Hilton Hotel Montgomery Downtown?
Nearby attractions include Legacy Museum (0.2 miles), Dexter Avenue King Memorial Baptist Church (0.3 miles), and Escapology Montgomery (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Montgomery Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Montgomery Downtown?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at DoubleTree by Hilton Hotel Montgomery Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Montgomery Downtown?
Yes, parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Montgomery Downtown?
Conveniently located restaurants include Central, Dreamland BBQ, and Sa-za.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Montgomery Downtown?
Yes, guests have access to a fitness center during their stay.
Does DoubleTree by Hilton Hotel Montgomery Downtown have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Montgomery Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Hotel Montgomery Downtown located near the city center?
Yes, it is 0.5 miles away from the center of Montgomery.
Are any cleaning services offered at DoubleTree by Hilton Hotel Montgomery Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Montgomery Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.