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Courtyard Montgomery

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Courtyard Montgomery
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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was friendly, and very helpful. The swimming pool, is better and clearer in person. I really enjoyed the room, it was clean, and the decor was nice. I enjoyed the bed, and the Bistro in the morning was the topping on the cake, Johnika was extremly helpful and the food was delicious. I will be returning and I... More 

Helpful?
Thank gemini33487
Mobile, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed a night at the Courtyard in Montgomery, two hours after my checkout I called the hotel back when I remembered I left my dress clothing hanging in the room. After waiting on the phone for 17 minutes, the operator stated, “we can not find your items, let me get your contact information and we will call you back.”... More 

Helpful?
Thank JonCebron
Amber C, Manager at Courtyard Montgomery, responded to this review

Hello Jon, My name is Amber and I am the new operations manager here at the Courtyard. I am sorry to hear that you have had a negative experience here at the Courtyard Montgomery. That is not typical of the Courtyard brand and I plan to make sure all issues like the ones you have experienced are corrected. Please contact... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Arrived & greeted. ..after getting to room was tired...front desk provided suggestions for delivery. Relaxed & had great Chinese delivered in. Next morning woke to find out vehicle battery was dead. No one had jumper cables, so hotel staff went and bought some!!!! HUGE THANK YOU TO THE YOUNG LADY AT THE FRONT DESK AND BRANDON FROM THE BISTRO!!!!! GIVE... More 

Helpful?
Thank POLLY J
Chicago, Illinois
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was greeted warmly at check-in and when I couldn't the door to my room to open, the staff quickly worked to get us a new room. The building was extremely clean & the beds are very comfortable. The location of the hotel is very convenient as it is just off of the interstate and nearby a variety of restaurants.... More 

Helpful?
Thank Allison H
Atlanta, Ga
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

They have apparently been renovating this hotel, and the lobby looked great and the room was comfortably furnished and clean. There was a terrible problem with odor in the room when I first arrived - I opened the patio door and turned on the air conditioner and it resolved within a few hours. I think the problem may be that... More 

Helpful?
Thank Gilb6108
Tyra T, Front Office Manager at Courtyard Montgomery, responded to this review

Gilb6108, Thank you for taking the time to share your thoughts about your recent stay at Courtyard Montgomery. I have shared your comments with the appropriate departments and would like to assure you that we are working hard to resolve each of these issues. It is our goal to make each stay as pleasant and memorable as possible for each... More 

Atlanta, Georgia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Wow... where to I begin? 1. Run down. 2. Bar closed? Are you kidding me? 3. Beggars in the parking lot? 4. No plugs to plug in your laptop at the desk? 5. Broken thermostat One of the worst Courtyards in the system... Stay away.

Helpful?
Thank Sazzy31
Tyra T, Front Office Manager at Courtyard Montgomery, responded to this review

Sazzy31, Thank you for taking the time to provide feedback about your recent stay with us at Courtyard Montgomery. I sincerely apologize that we did not meet your expectations during your visit. I would love the opportunity to discuss the areas that we fell short in. Please contact me at your convenience at 334-272-5533 or by email at tyrathompson.cymo@gmail.com. I... More 

Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

We recently found ourselves desiring to get away for the day,but not wanting to spend precious time driving. We decided on a Daycation in the city and chose the Courtyard Marriott. We were not disappointed. The hotel is conveniently located off of I-85 with great eating and shopping opportunities nearby. The staff was courteous and professional during check in. The... More 

Helpful?
Thank SherryHF
Tyra T, Front Office Manager at Courtyard Montgomery, responded to this review

SherryHF, Thank you for taking the time to review your recent stay at our hotel. We are delighted to hear that you enjoyed your time here at Courtyard Montgomery. We take pride in making sure our guest receive the quality of service expected of the Marriott brand. Thank you for staying with us and we hope you will come visit... More 

New York, New York, United States
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 30, 2016

I have nothing but good things to say about this facility. It's clean, modern, has an attractive lobby and public areas, courteous staff, and is very convenient to the Interstate, etc. It was an easy drive to downtown and to the various locations in the area I wanted to visit. I would recommend it highly.

Helpful?
Thank Alan P
Jacksonville, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 22, 2016

This Marriott Courtyard does NOT have the look and feel of a typical Marriott hotel. As a frequent traveler, I was extremely disappointed in their lack of preparedness. The property was completely sold out and was not ready to handle the crowd. Among other problems, the bath towels were limited, bath tub did not drain, complementary continental breakfast was poor... More 

Helpful?
1 Thank lori b
moses w, Front Office Manager at Courtyard Montgomery, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Montgomery. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your stay. We have shared your feedback... More 

Fleming Island, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 18, 2016 via mobile

We are here for the weekend and are very disappointed with this hotel. The rooms are dated and not well maintained. The tub doesn't drain and the AC doesn't adequately cool the room. Despite repeated requests for towels and someone to fix the drain in the tub, the staff has been unresponsive. Breakfast was almost non existent at 8:30 on... More 

Helpful?
2 Thank Craig K
Christen L, Guest Services at Courtyard Montgomery, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Courtyard Montgomery with us. I am very sorry that we fell short of meeting your expectations during your past stay with us. We have notified the appropriate departments of management requarding the issues you experienced, and we hope that you will consider Courtyard Montgomery on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Montgomery

Address: 5555 Carmichael Rd, Montgomery, AL 36117-1840
Location: United States > Alabama > Montgomery
Price Range: $103 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Montgomery 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Montgomery Hotel Montgomery
Montgomery Courtyard
Montgomery Marriott
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