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Courtyard Montgomery

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Courtyard Montgomery
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161 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Atlanta, Georgia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Wow... where to I begin? 1. Run down. 2. Bar closed? Are you kidding me? 3. Beggars in the parking lot? 4. No plugs to plug in your laptop at the desk? 5. Broken thermostat One of the worst Courtyards in the system... Stay away.

Helpful?
Thank Sazzy31
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We recently found ourselves desiring to get away for the day,but not wanting to spend precious time driving. We decided on a Daycation in the city and chose the Courtyard Marriott. We were not disappointed. The hotel is conveniently located off of I-85 with great eating and shopping opportunities nearby. The staff was courteous and professional during check in. The... More 

Helpful?
Thank SherryHF
Tyra T, Front Office Manager at Courtyard Montgomery, responded to this review

SherryHF, Thank you for taking the time to review your recent stay at our hotel. We are delighted to hear that you enjoyed your time here at Courtyard Montgomery. We take pride in making sure our guest receive the quality of service expected of the Marriott brand. Thank you for staying with us and we hope you will come visit... More 

New York, New York, United States
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have nothing but good things to say about this facility. It's clean, modern, has an attractive lobby and public areas, courteous staff, and is very convenient to the Interstate, etc. It was an easy drive to downtown and to the various locations in the area I wanted to visit. I would recommend it highly.

Helpful?
Thank Alan P
Jacksonville, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 22, 2016

This Marriott Courtyard does NOT have the look and feel of a typical Marriott hotel. As a frequent traveler, I was extremely disappointed in their lack of preparedness. The property was completely sold out and was not ready to handle the crowd. Among other problems, the bath towels were limited, bath tub did not drain, complementary continental breakfast was poor... More 

Helpful?
1 Thank lori b
moses w, Front Office Manager at Courtyard Montgomery, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Montgomery. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your stay. We have shared your feedback... More 

Fleming Island, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 18, 2016 via mobile

We are here for the weekend and are very disappointed with this hotel. The rooms are dated and not well maintained. The tub doesn't drain and the AC doesn't adequately cool the room. Despite repeated requests for towels and someone to fix the drain in the tub, the staff has been unresponsive. Breakfast was almost non existent at 8:30 on... More 

Helpful?
2 Thank Craig K
Christen L, Guest Services at Courtyard Montgomery, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Courtyard Montgomery with us. I am very sorry that we fell short of meeting your expectations during your past stay with us. We have notified the appropriate departments of management requarding the issues you experienced, and we hope that you will consider Courtyard Montgomery on... More 

Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed June 18, 2016 via mobile

Disappointed to see that the breakfast buffet had been downgraded to a table with not much to choose from, had frozen breakfast sandwiches but sadly all of them had pork would've been nice to at least have something hot that could be for a vegetarian or someone who just doesn't eat pork. Stayed for 4 days and every day it... More 

Helpful?
Thank Holt04
Christen L, Guest Services at Courtyard Montgomery, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Courtyard Montgomery. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for . We have shared your feedback with the appropriate... More 

Atlanta, Georgia
Level Contributor
58 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 5, 2016

I checked in at 9pm and staff was very friendly and helpful, I stayed 2 nights it was very enjoyable, they have everything you need in a hotel, nice rooms, clean rooms, and they have an excellent breakfast at this hotel. I would return to this hotel. 5 out of 5.

Helpful?
Thank Eli C
Christen L, Guest Services at Courtyard Montgomery, responded to this review

Dear Guest, Thank you for taking the time to write a review reguarding your most recent stay at Courtyard Montgomery. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

West Palm Beach, Florida
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

Called ahead to confirm a room for the night. Tricia was pleasant and cheerful with great customer service. Arrived around 9pm. Some construction but no inconvenience. Fast check in and cheap price. Right off the freeway and close to many restaurants. Room was immaculate and had beautiful decor. Very comfy king bed and fluffy pillows. Quiet room and a great... More 

Helpful?
2 Thank SandraAmbris
Christen L, Guest Services at Courtyard Montgomery, responded to this review

Dear Guest, Thank you so much for taking the time to write a review reguarding your most recent stay at Courtyard Montgomery. We strive to meet and exceed our guests expectations and we are delighted to hear that we were able to meet yours during your stay with us. We are excited to announce that we have completed our renovations... More 

Fort Myers, Florida
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 15, 2016 via mobile

Even though our room was "renovated" there were holes in the drapes & the a/c unit very noisy in the bedroom. The lobby was under construction so it was in a guest room. In there it was very crowded as was the breakfast area. We checked out early...not an enjoyable stay.

Helpful?
Thank TJVOL
Sellersburg, Indiana
Level Contributor
7 reviews
2 of 5 stars Reviewed April 24, 2016

We stayed here while traveling to Florida. We were originally planning on staying 3 nights. When we pulled in, we had to drive all the way around the building looking for the entrance. There was a temporary entrance in a side door. Very disappointing if you are expecting the whole courtyard lobby experience. We are Marriott Reward members, and we... More 

Helpful?
Thank dldixon
LaTisha S, General Manager at Courtyard Montgomery, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Montgomery

Address: 5555 Carmichael Road, Montgomery, AL 36117
Location: United States > Alabama > Montgomery
Price Range: $105 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Montgomery 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Montgomery Hotel Montgomery
Montgomery Courtyard
Montgomery Marriott
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