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Hampton Inn & Suites Montgomery-East Chase

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Hampton Inn & Suites Montgomery-East Chase
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724 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Montgomery-East Chase
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Showing 718: English reviews
Birmingham, Alabama
Reviewed August 17, 2015

I reserved a room for my wife and I, and the room wasn't ready when we arrived on time for check-in. The desk clerk checked and stated it would be around 15 minutes before it would be ready. I was ok with it. However, she surprised me by getting us another room like the one I had reserved, only one...

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Helpful?
3Thank KenS7
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear KenS7, Thank you so much for staying at the Hampton Inn & Suites – EastChase and for posting your review! I love the pictures that you took! With the hot summer we have going on and seeing you guys enjoying the pool made me want to jump in myself! How relaxing! And I loved the smiles on your faces...

Alabama, United States
Reviewed August 16, 2015 via mobile

We're former residents of Montgomery who were back in town for the wedding of a friend. We opted to splurge a little bit and treat ourselves to staying at East Chase, especially since it was only five munutes from the wedding venue. The entire staff was courteous and helpful, and everyone always had a smile on their face. I even...

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Helpful?
Thank Katherine O
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Katherine O, Thank you so much for staying with us and for taking the time out of your day to post your review! It was great to read about your experience with our staff and especially about the bachelor party being nice enough to ask if they were being too loud! We try our best to accommodate our early...

Knoxville, United States
Reviewed August 14, 2015

This Hampton Inn is in a great upscale location, surrounded by restaurants and shopping. Especially appreciate nearby restaurants when traveling for business. Friendly, helpful staff, clean rooms, nice grounds.

Review collected in partnership with Hampton
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Helpful?
Thank Janis K
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Janis K, Thank you so much for choosing the Hampton Inn & Suites – EastChase and for posting your review! Thank you for mentioning our location which is perfect for any business or leisure traveler. Right next to the Shoppes of EastChase which is a great shopper’s destination and close enough to downtown to be there within 10 minutes....

Allentown, PA
Reviewed August 9, 2015 via mobile

Some odd things wrong with our room, but it was clean and the staff was super nice. Convenient location to I85. There were plenty of restaurants too choose from within a two minute drive. The pool area was very nice. And it had a standard hotel breakfast that had several options odd beads and pastries and some "eggs"

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Helpful?
Thank 5MouseFans
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear 5MouseFans, Thank you very much for staying with us and for posting your review! We are happy that you found our staff super nice and your room clean! I cannot help but wonder what “odd things” were wrong with your room. If you are so inclined, if you could please reach out to me at (334) 277-1818 or at...

MOORESTOWN, United States
Reviewed August 5, 2015

We always stay at a Hamton Inn, from when our son was in college at University of South Carolina - Columbia to whenever...love the complimentary breakfast, service, cleanliness is a must for me. We have never had a problem, with the exception of trying to get a room during football season when they are totally sold out!! Shows you how...

Review collected in partnership with Hampton
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Helpful?
Thank Kathleen C
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Kathleen C, Thank you for choosing the Hampton Inn – EastChase and for posting your review. From the decor to the guest first focus, Hilton truly has a great product we are proud to be part of that great hotel chain. Yes, during football season our rooms do get booked up rather quickly! We are available 24/7 to help...

Tallahassee, United States
Reviewed August 5, 2015

The property was average, room was average (there was some sort of insect in my son's bed); the breakfast was average. The property is in an excellent location, and the staff was fairly courteous; My main complaint was that I called TWICE and asked specifically for adjoining rooms, and I feel that as a Hilton Honors member, adjoining rooms should...

Review collected in partnership with Hampton
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Helpful?
Thank Kenneth T
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Kenneth T, Thank you for staying with us and posting your review. I also want to thank you for taking the time to speak with me today regarding your recent experience. I cannot fully express my disappointment while reading this review and learning that we let you down and failed to exceed your expectations. Please know that I will...

Reviewed August 3, 2015 via mobile

Right off the bat let me say most things were good. However, some things we take for granted because they are usually done right, were very wrong, staining my normally high opinion of this logo. The tub, in which the water refused to turn off, was filthy and appeared to have been for some time. Yuk! The bath was thick...

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Helpful?
Thank cdrogers888
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear cdrogers888, Thank you for choosing our Hampton Inn & Suites – EastChase for your recent lodging needs and for taking the time to post your review. I am terribly embarrassed to learn of the problems you faced while staying at our hotel and I assure you that your experience is not the norm at our property. The tub with...

Birmingham, Alabama
Reviewed July 29, 2015

This was the nicest Hamptom Inn that I have been in. Beautiful and comfortable with a most helpful staff,.. Very convenient for restaurants and shopping. Was out of the way for us but worth the extra drive.

Review collected in partnership with Hampton
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Helpful?
Thank doctorP_13
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear doctorP_13, Thank you for staying with us and for your great review! To say that we are the nicest Hampton Inn that you have ever been in is such a great compliment, thank you! We are so happy that we are worth the extra drive, what a nice thing to say! We hope to see you again real soon....

Boca Raton, Florida
Reviewed July 28, 2015

The hotel is new, people are very nice, it is clean, quiet, very well located. It was a fantastic experience also because the price was right, not over priced like most Hampton inn. On the negative side only the noise of the A/C unit in the room, not too bad but for a great hotel like this it should be...

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Helpful?
1Thank maurizi01957
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear maurizi01957, Thank you so much for choosing our Hampton Inn & Suites – EastChase and for posting your review! I also would like to thank you for the nice comments about our staff and location. However, I do sincerely apologize about the loud condensing unit; it has been a very hot summer for us and our AC units are...

Savannah, United States
Reviewed July 27, 2015

Hampton Inns are consistently and predictably great! You can expect the same great service wherever you go. They have a great 100% promise to make your stay worthwhile, and they keep their promises. They will do whatever possible to keep you as a loyal customer.

Review collected in partnership with Hampton
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Helpful?
Thank Ruth B
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Ruth B, Thank you so much for staying with us and posting your review! We do have the 100% Hampton Guarantee. You can expect friendly service, clean rooms and comfortable surroundings every time! And we’ll do whatever it takes to make our guests feel welcome, relaxed, and completely comfortable. That is straight from the Guarantee and the foundation of...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites Montgomery-East Chase

Address: 7651 EastChase Parkway, Montgomery, AL 36117
Location: United States > Alabama > Montgomery
Price Range: $122 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-East Chase 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Priceline so you can book your Hampton Inn & Suites Montgomery-East Chase reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Montgomery-East Chase Hotel Montgomery
Hampton Inn And Suites Montgomery-East Chase
Hampton Inn Montgomery
Montgomery Hampton Inn
Hotel Style:
#1 Business Hotel in Montgomery
#1 Family Hotel in Montgomery
#3 Romantic Hotel in Montgomery
#6 Best Value Hotel in Montgomery
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Montgomery-East Chase staff and other travelers.
8 questions
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Indiana
17 days ago
Chesterland, Ohio
Indiana
17 days ago
texas
4 months ago
Franklin
8 months ago

See all questions (8)

Questions? Get answers from Hampton Inn & Suites Montgomery-East Chase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Most redone rooms should be OK”
 of 5 bubbles velho2016, 5 days ago | Read review
“202 was awesome!”
 of 5 bubbles 274nathanj, Jan 18, 2017 | Read review
“Room 402 is on the top floor away from elevators, vending machines, and other noisy areas...Very quiet area for light sleepers like myself.”
 of 5 bubbles Dens_lady, Jan 9, 2017 | Read review
“Liked rooms selected.”
 of 5 bubbles bertrian1, Dec 31, 2016 | Read review
“East facing rooms have beautiful sunrise if you like natural light in the A.M.”
 of 5 bubbles christianpW9465HG, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question