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Candlewood Suites Montgomery

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Candlewood Suites Montgomery
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Reviewed April 6, 2017 via mobile

I am an emergency services canine handler. On a recent trip I booked by telephone, advised the clerk taking my call that was traveling with my canine partner and checked in with the same clerk two days later. I was never advised that there would be a pet fee of $75 assessed but found out during checkout. The manager never...

Thank Kevin R
kynthia w, Manager at Candlewood Suites Montgomery, responded to this review

Hello First I want to apologize about your experience at our property, I am sorry to hear about the Pet fee was not mention at check in. We would like for you to give another chance to make up that experience. Next your in town stop by and we will go the extra mil e to ensure that you are...

Reviewed January 16, 2017 via mobile

This hotel was much more than I could have asked for. The rooms were extremely clean, the beds were very comfy, and what blew my mind... free washer and dryers. The hotel was convenient, near all shopping, restaurants , and the interstate. They offer things no hotel I have found does. This locker which has items you can borrow in...

Thank Maria J
About Hotel's Favorite Review
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Hi Maria , I want to thank you for choosing to stay at Candlewood Suites. We take pride in cleaning our rooms and providing great customer service. The Eastchase area is great for shopping , The staff goes the extra mile to ensure that everyone has a wonderful stay. I can not wait to see you next time.

Mobile, Alabama
Reviewed March 16, 2017 via mobile

The room had a faint woodsy scent upon entering which was not overpowering or bad but rather, pleasant. The bathroom had a spacious entryway and the room was spacious in general. There was a nice kitchen will full-size refrigerator, cabinets, a sink with dish rags ready to use, and a neat dining table/desk combo (a dining chair on one side,...

Thank JJ2W
kynthia w, Manager at Candlewood Suites Montgomery, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Kynthia W General Manager

North Pole, Alaska
Reviewed March 5, 2017

Stayed here while attending 2-week training course at Maxwell AFB. The base is approximately 20 minutes away. I will start with the good as there are far fewer of those than bad. First, my room and all areas that I visited were very clean. The room was fairly large and had a full size refrigerator, microwave etc…The only other good...

Thank Laterisers
IHGService, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Hi Laterisers, Thank you for opting to stay with us and for leaving us with your thoughts. It is unfortunate that we were not able to give you a comfortable stay as what we hoped for because of the lack of soundproofing in the room received. On the other hand, I am glad that you find the room pleasant and...

Birmingham, Alabama
Reviewed February 22, 2017

Great personable service. The staff all are friendly and courteous. You can tell the guest focus is far better than other places i have stayed in the area. They are quick to correct any issues that you bring to their attention and are ,in my mind, over apologetic if any issues arise. I would travel many miles to stay here...

Thank stevefreeman35004
Burke, Virginia
Reviewed December 17, 2016

After a long 12 hours on the road, the Candlewood Suites was a welcome sight. The hotel is in an area with many restaurants...some writhing walking distance. Staff, was great, rooms were clean and comfortable, breakfast was inviting. This is my new home away from home in the Montgomery area.

Thank Dick H
kynthia w, Manager at Candlewood Suites Montgomery, responded to this review

Hi, Thank you , I am happy you choose to stay at our hotel. We have so many restaurants out in Eastchase that I love because it is so close by. The staff loves talking to our guest and giving advice on what to do in the area . We take pride in our rooms for each guest that walks...

Reviewed November 11, 2016

Clean, quiet place; friendly staff; nice BBQ area in the gazebo where you can sit quietly or mingle with other guests; fast food restaurant and a Crackerbarrel within walking distance-no restaurant on the premises, but there is an overpriced pantry for snacks and beverages. Great kitchen, adequately stocked with dishes for two; all appliances were full size, clean and in...

Thank Brenda D
Reviewed October 8, 2016 via mobile

Beautiful studio suites. I love the Candlewood in Montgomery, AL because it is the cleanest hotel that has a scent of fresh clean linen from the complimentary laundry perk. rooms are in tip-top shape and have everything that you could forget at home available in the suite. The employees are excellent at running this property. The location of the hotel...

Thank Candace T
Reviewed August 30, 2016

Candlewoods are not know to be nice hotels, but rather Extended Stay hotels. This one is fairly new, in a new area of hotels, restaurants and retail. It is ok, not the best Candlewood I have been in, but not the worst. My problem was when I got there I had booked three smoking rooms for three of us, by...

Thank doctall41
IHGService, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear doctall41, Thank you for choosing Candlewood Suites Montgomery as your accommodation preference. We work very hard to ensure our facilities and service are superior and we strive to be the best extended stay hotel around. I am sorry your choice for nonsmoking room was not obliged due to availability. Kindly accept my sincere apologies for any inconvenience it may...

Reviewed August 16, 2016 via mobile

Nice property with easy access to I-85. Check-in staff nice. Offers free DVD library. Check out swift and easy. Quiet property. Room with modern look. Nice quality towels. Several dining options nearby.

Thank Love2Joy2Peace
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

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Room/Suite (11)
Business Center/Function Rooms (1)
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06/04/2017 06/05/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Located within walking distance of The Shoppes at Eastchase and Colonial Bank Headquarters, and only minutes from Auburn University at Montgomery, Maxwell AFB and Gunter AFB, Candlewood Suites at Eastchase extended stay hotel is the perfect alternative to corporate apartments.At Candlewood Suites, we put the amenities in your room. Cook meals in the fully equipped kitchen, or relax in the overstuffed recliner while watching movies from our free movie library. ... more   less 

Additional Information about Candlewood Suites Montgomery

Address: 9151 Boyd Cooper Pkwy, and Eastchase Parkway, Montgomery, AL 36117-7581
Location: United States > Alabama > Montgomery
Price Range: $79 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Montgomery 2.5*
Number of rooms: 101
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Also Known As:
Candlewood Suites Montgomery Hotel Montgomery
Montgomery Best Inn
Best Inn Montgomery
Hotel Style:
#20 Business Hotel in Montgomery
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Questions & Answers

Questions? Get answers from Candlewood Suites Montgomery staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring ear plugs, you will need them”
Laterisers, Mar 5, 2017 | Read review
“A view over looking the ocean??”
stevefreeman35004, Feb 22, 2017 | Read review
“If you have more than one adult traveler, pay for a double queen.”
brendad443, Nov 11, 2016 | Read review
“Choose Non-Smoking!!”
doctall41, Aug 30, 2016 | Read review
“Great recliners and full size kitchen”
PlatformPM, May 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$67* /night
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Prices are for 1 room, 2 adults
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