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Hilton Garden Inn Mobile West I-65/Airport Blvd.

#14 of 67 Hotels in Mobile
Certificate of Excellence
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828 W. I-65 Service Road South, Mobile, AL 36609
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Hilton Garden Inn Mobile West I-65\/Airport Blvd.
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301 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Level Contributor
15 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Great hotel with excellent service. The bed was nice and adjustable for firmness- both sides could be individualized. Pool, fitness center and business center available. The only complaint would be the in-house grill was understaffed. The lady working the bar, waitressing and generally doing everything alone was super-nice and apologized multiple times. The room had comfy furniture- as seen in... More 

Helpful?
Thank Elizabeth D
Wichita, Kansas
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The check in staff was a very friendly and helpful young man. The room and hotel lobby were clean. We had a light meal in the restaurant which was very good. Breakfast was "different". No menu, the wait staff came over and asked us what we wanted. We had no idea what was actually available so she had to recite... More 

Helpful?
Thank Marla B
Brentwood, TN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We travel for work frequently and this location is one of our favorites. The entire staff (front desk, housekeeping, dining) is friendly and helpful. After a long day, it's so convenient to enjoy a great dinner without having to leave the hotel. We were also recognized for being Lifetime Diamond members with a special gift. It is nice to feel... More 

Helpful?
Thank Jane M
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Jane M!!! It is great to hear how much you enjoy staying with us. And we thank you for choosing us every time you travel to Mobile. It is great that you feel appreciate because we certainly do value your loyalty to us. We love our guests. And we cherish the opportunity to show it.... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We wanted a place to stay the night halfway between Houston and Orlando. The place was not hard to find, it was clean and the staff was extremely helpful and friendly. I would definitely stay there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank W3368EDruthm
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, W3368EDruthm!!! We appreciate you sharing your experience. It is great to hear that we provided an awesome stay all around. We look forward to the next time you are in Mobile. And we will make that stay just as great. If you have any questions, please don't hesitate to reach out to us any time.... More 

Orlando, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Garden Inn in Mobile offered an extraordinary stay after a hard day driving a U-Haul truck. The entire staff from desk clerk, dining waitress and housekeeper were very friendly and accommodating. We decided to try the dining room since we were driving a truck. The food was excellent and were extremely surprised by the presentation and quality of the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark C
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Mark C!!! We are so pleased to hear that you had such a great experience at our hotel. And we are especially excited to hear about the great night sleep. It sounds like it was something you really needed. And we are glad that we could provide it for you. Thank you for the recommendation... More 

Florence, Mississippi
1 review
4 of 5 stars Reviewed 1 week ago

Missed the turn into the driveway ; the sign is over grown with vegetation. Nice entry into the foyer. Greeted nicely and told about the food and beverages. Directed to the elevator to get to my floor.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank davidwQ1621JA
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, davidwQ1621JA!! We are so happy that you came to Mobile to visit. We are even happier that you chose to stay with us. It is great that you enjoyed your stay despite the missed turn. We will certainly work to get that rectified as soon as possible. We appreciate you bringing it to our attention.... More 

Lincoln, Alabama
Level Contributor
5 reviews
2 of 5 stars Reviewed 2 weeks ago

Clean but expensive. There is no free breakfast, which we did not know until we were given a check. We thought it came with the room, but obviously not. The breakfast was 11 dollars per person, even if you just get the buffet. We could eat at waffle house, which is way better food, for that price. Everyone was nice,... More 

Helpful?
Thank bwudar
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, bwudar! We appreciate you taking out the time to let us know how your stay was. We deeply apologize for not communicating how our brand works. Our brand of hotels do not offer free breakfast but can be included with the room when you select that particular rate. We are so sorry that you were... More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was Excellent From The Time We Checked In Until The Of Our Departure..From Front The Desk,Wifi,Housekeeping Was Awesome, The Pool Was Clean & The Business Center Was Convenient & Very Useful

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank firstladyhill
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, firstladyhill!!! We appreciate you taking out the time to share your experience with us. We are very pleased that your stay was top-notch all around. It is so great to hear that you enjoyed your time with us. And we hope you will choose us again the next time you are in our area. If... More 

Suwanee, Georgia
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay was two nights on Business in Mobile, Mon-Wed July 5-7. Location was fairly easy to find, on the I65 Service Road on the way into town from the Airport on Airport BLD. Check in was done online beforehand, and Janice at the front desk had me to my room in a breeze. Room was a standard King, with... More 

Helpful?
Thank BeanPods
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, BeanPods!!! We love all the detailed information you gave us about your stay. We hate for issues to come up and do whatever we can to avoid them. However, we are always willing and happy to get it fixed. It is awesome that we could do that for you and get it done quickly. We... More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. Only complaint is bed was too hard and advertised sleep number bed but ours didn't adjust. Also checkout staff was too busy socializing with male coworker to do a good job when I needed assistance calling my room from business center. There is a phone in business center bit it only lets you call front desk... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephanie B
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Stephanie B!! We appreciate the valuable information you shared with us about where we hit the mark and where we fell short. It is great that you found our hotel to be nice. However we apologize for not communicating better how the beds operate. And our guests are always our first priority. We are so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more   less 

Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range: $95 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile
Hotel Style:
#2 Romantic Hotel in Mobile
#9 Family Hotel in Mobile
#9 Business Hotel in Mobile
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