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Hilton Garden Inn Mobile West I-65/Airport Blvd.

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#13 of 64 Hotels in Mobile
Certificate of Excellence
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Hilton Garden Inn Mobile West I-65\/Airport Blvd.
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350 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Start your review of Hilton Garden Inn Mobile West I-65/Airport Blvd.
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Augusta, Georgia
Reviewed 5 days ago NEW

As a Diamond Member, I anticipated more than just a room and bed for my family. The staff of the hotel was not rude, nor were they accommodating -- As a Franchise, I guess it was ok to provide the minimum of the brand name. This Hotel has the looks of a Hilton brand -- I consider myself an experience...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Vern B
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for your feedback, Vern B. We appreciate you taking out the time to share your experience. We sincerely apologize for not meeting your expectations. As a team, we strive to provide every guests with an excellent stay and we fell short for you. We will use your experience as fuel in our continued quest to always improve. If...

Athens, Alabama
HOTEL’S FAVORITE REVIEW
Reviewed November 22, 2016

Carnival Cruise Line has started cruising from Mobile again and I wanted a pre-cruise hotel away from the hustle and bustle of downtown. This Hilton Garden Inn was a great choice. I could park at the hotel, whereas a downtown hotel means parking in a garage and using a valet. It has easy access right off I-65. At check-in I...

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Helpful?
1Thank DaveBAthens_Alabama
About Hotel's Favorite Review
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, DaveBAthens_Alabama! We are so glad that you chose to stay with us before embarking on your cruise. We are even more excited that we started out your vacation the right way with a comfortable room, warm hospitality, and great food. An excellent experience is our number one goal as a team for every guest. We...

Peachtree Corners, Ga, United States
Reviewed 1 week ago

Excellent stay. Top notch staff, comfortable beds. The full service restaurant was convenient with good service and excellent food. The clerk who checked us in made sure all our pre arrival request and needs were taken care of. Highly recommended.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank harmons636
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, harmons636!!! We appreciate you taking out the time to share your experience. It is such a delight to hear how much of a positive impression our staff makes on our guests. We strive to give our guests an overall excellent stay and we are so pleased that we provided that for you. We hope you...

Columbus, United States
Reviewed 1 week ago

I stayed in this hotel one night for a business trip. We enjoyed a delicious dinner across the street and found this stay to be excellent in every way - staff, facilities, location. Would definitely stay again!

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Thank chrismC3945JH
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, chrismC3945JH!!!! We appreciate you taking out the time to share your experience and recommending us. We are looking forward to providing the same high quality experience the next time you stay with us. If you need anything or have any additional questions, please don't hesitate to reach out to us anytime. Thank you again, Diana...

Fairdealing, Missouri
Reviewed 1 week ago

I stayed at this hotel for two weeks on a business trip and had a great time. The staff was friendly and helpful. The only thing that bothered me a little was the carpets in the hotel rooms, they were stained a little and I didn't feel comfortable walking on them barefoot. Other than that everything was perfect, I will...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jaclyn2017
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for your feedback, jaclyn2017!!!! We appreciate you taking out the time to share your experience and we look forward to you staying with us again. We apologize for the condition of the carpets. This year we were due for several renovations. Currently, new carpets have been installed in some of the rooms. The crew will be taking care...

Mobile, United States
Reviewed 2 weeks ago

I will return to this hotel! Great service, great staff and easy to get to! I was in town for my son's baseball game and wanted to stay close to the college. A variety of restaurants to choose from nearby and easy to get on and off of I-65.

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Thank X971CQbrianf
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, X971CQbrianf!!! We appreciate you taking out the time to share your experience with us. We strive to provide a great experience to our guest every time and we are delighted that we did that for you. We certainly look forward to the next time you are in town. If you need anything in the meantime,...

Montgomery, Alabama
Reviewed 3 weeks ago via mobile

This is, as most HGI's, a great place for a 1 or 2 night stay. It's clean. The beds are comfy. But the staff tho!! EVERY staff member was pleasant, helpful, and professional. This made up for the so so breakfast and somewhat slow service. This is a 4 in the absence of such an awesome staff. With them, a...

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Helpful?
Thank Bill R
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Bill R!!! We appreciate you taking out the time to share your experience with us. First, we want to apologize for the unsatisfactory service you received in the restaurant. We will continue to work at making the service better with the help from the input we receive from our guests. Second, our staff deeply appreciates...

Philippines
Reviewed 4 weeks ago via mobile

My husband and I stayed here for an overnight during our road trip from SC to TX. What we like the best is that it was so easy to find from I-65. The check in was fast and smooth. The room was cozy and clean. The bathroom was a bit small, though it didn't really bother us since we were...

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Helpful?
Thank im_a_universe
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback im_a_universe!!! We are very happy that we could provide you with a good night's rest. We apologize for the disappointment with your food. All aspects of your input will be used as we continue to strive to make the overall guest experience better and better. That is a task that we will always work hard...

Mobile, Alabama
Reviewed January 21, 2017

Business stay was pleasant and the personnel were all very friendly and helpful with any of my needs! The room had all the amenities I need for business travel. A desk, coffee maker, and refrigerator.

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Thank gwendolynn92
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, gwendolynn92!!! We deeply appreciate you taking out the time to share your experience with us. It is great to hear that your stay was pleasant and that we could provide for you everything you needed to make your stay enjoyable. We look forward to your next visit. If you need anything or have any questions,...

Tuscaloosa, Alabama
Reviewed January 19, 2017 via mobile

Room was very comfortable, quiet. Bathroom smaller than I like but workable. Used fitness center, was good. Breakfast was good. Found staff to be very professional. Location is a very good one, close to anything you need or want to do.

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Helpful?
Thank Kwajkid007
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Kwajkid007!!! We appreciate you taking out the time to share your experience. It is wonderful that you enjoyed the room, fitness center, breakfast, and our team members. Hopefully, next time we can make your experience exceptional and impress you even more. We are always working to make our guest visits better and better. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more   less 

Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range: $86 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile
Hotel Style:
#2 Romantic Hotel in Mobile
#9 Business Hotel in Mobile
#9 Family Hotel in Mobile
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and other travelers.
1 question
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Oak Ridge, Tennessee
6 months ago

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Questions? Get answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms that aren't close to an elevator because it is noisy.”
 of 5 bubbles bwudar, Jul 11, 2016 | Read review
“Rooms are great, front desk help, and hotel policies not customer friendly.”
 of 5 bubbles loyalc2016, Feb 22, 2016 | Read review
“Stay on upper floors and ask to face away from the interstate.”
 of 5 bubbles babsandmark9121, Oct 27, 2015 | Read review
“Get HH Honors and get the top floors”
 of 5 bubbles mc100070, Oct 5, 2015 | Read review
“Ask for room away from elevator.”
 of 5 bubbles emilyhU4945LC, Aug 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question