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Holiday Inn Express & Suites Mobile West - I-65

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Holiday Inn Express & Suites Mobile West - I-65
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146 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Newmarket, New Hampshire
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 weeks ago

We often stay at Holiday Inn Express hotels because they are consistently good. We thought that this property was exceptional. The young lady who checked us in (Ashlee) was very friendly and she cheerfully gave us an upgrade to a suite since we are IHG spire members. Our room was large, clean and well appointed. The bed was super comfortable.... More 

Helpful?
Thank maryo498
1 review
Reviewed October 7, 2016

The front desk was helpful and very kind. We were treated as if we were at a 5-star hotel and the room was clean and comfortable. The breakfast was very good and we will most certainly be back again when we visit Mobile.

Helpful?
Thank HIEX M
Sequim, Washington
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 6, 2016

It's not often that I see housekeeping taken this seriously. We checked in at about 2PM and our room door was propped open when we got there. All the dresser drawers were open. All the lights were on. The beds were made, but the room was clearly not "ready". I turned to go to the desk and inquire. I met... More 

Helpful?
Thank W1419ZDstever
Fort Worth, Texas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 15, 2016

We didn't have reservations as this was an unexpected stop. The clerk at the front desk was fast & accurate at recognizing us as frequent Holiday Inn visitors. The room was comfortable & clean with many restaurants nearby. Breakfast was delicious & plentiful.

Helpful?
Thank Terri B
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 18, 2016 via mobile

What a great place to lay your head. The staff here is so friendly and Debra in the kitchen was so loving and helpful with our kids while we were there eating breakfast. It was a quick stop but a nice one. I would highly recommend this hotel if visiting or passing through Alabama.

Helpful?
Thank April B
Austin, Texas
Level Contributor
108 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed June 11, 2016

This HI Express is undergoing renovations. The walls in the hallway had just been painted. We had a nice spacious room with two queen beds and a sitting area with a sofa, fridge, and microwave. The coffee maker was a Keurig. The wi-fi worked well. There is an indoor heated pool which we didn't have time to try. I took... More 

Helpful?
Thank Andi S
Hattiesburg, Mississippi
1 review
Reviewed June 8, 2016

Staff was very friendly and helpful. Hotel was remodeling but it was still very clean...Bryon was super nice... Great breakfast..Very quite..If ever back in this area I would stay here..Pool is in side. So nice. Bed were so comfortable.. They offered firm & soft pillow.. We got a double bed room. Really large room..I am a front desk manager in... More 

Helpful?
Thank tjtb8892
Idaho
Level Contributor
144 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 20, 2016 via mobile

I stayed at this property when it was a Comfort Suites. I thought it was pretty good at that time. I was very glad when I arrived at the front desk to check in to see a familiar staff member in Samir. The HIE brand is being transformed throughout the property. Hence some decorative improvements and updates but that is... More 

Helpful?
1 Thank Kenyamite K
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2016

I've stayed on 1st and 2nd floor here and the 1st floor is very noisy. This hotel needs a good deal of updating to get it to Holiday Inn Express Standards that I am used to. The staff is great though and that makes a huge difference. I check every room I stay in with a black light and I... More 

Helpful?
Thank Danny M
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Dear Danny M, Thank you for submitting your review of our hotel. I appreciate your positive feedback about the exemplary performance of the staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry about the noise and presence... More 

Montgomery, Alabama
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 25, 2016

Site recommended by the event people I attended, $109for one night , seemed a bit steep for one person , one night , but I don't travel alone much. Room was small, clean , bed invitingly turned down, lots of pillows label for softness, Checked in at 4ish, Tiera was the desk, she did not know what a lodging tax... More 

Helpful?
Thank West M
Elizabeth T, Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Thank you for the review of our property. We do apologize for the inconveniences you faced at the front desk. We will use your comments as a training tool for the front desk to ensure they are all informed. Your kind comments regarding your room attendant will be shared with her and the entire staff. We look forward to having... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Mobile West - I-65

Address: 80 Springdale Blvd, Mobile, AL 36606 (Formerly Comfort Suites Mobile)
Location: United States > Alabama > Mobile
Price Range: $85 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Mobile West - I-65 2.5*
Number of rooms: 60
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Also Known As:
Comfort Suites Mobile Hotel Mobile
Mobile Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Mobile West - I-65 staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Express & Suites Mobile West - I-65 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are a smoker have them give you a room on 1st floor on end They did that for us.”
 of 5 bubbles tjtb8892, Jun 8, 2016 | Read review
“Don't stay on 1st floor or in a room facing the street”
 of 5 bubbles W9989DIdannym, May 12, 2016 | Read review
“Room above me was doing calisthenics, and marching. I called the desk, and they apparently quelled the weirdos'...”
 of 5 bubbles 824westm, Apr 25, 2016 | Read review
“ask for it”
 of 5 bubbles Naplestravelers, Nov 24, 2015 | Read review
“Even number rooms will face the street and somewhat of a view.”
 of 5 bubbles rwelch20, Sep 27, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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