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Extended Stay America - Mobile - Spring Hill

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Room & Suite (6)
Dining (1)
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Overview
  • Excellent35%
  • Very good20%
  • Average15%
  • Poor17%
  • Terrible13%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (45)
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LanguageEnglish
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All reviewswonderful customer servicegrab and goroom was cleanoff the highwayexcellent hotelspringhillesacleanerspropertyatlantacomfort
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1 - 5 of 45 reviews
Reviewed 5 days ago via mobile

Overall the stay was decent. My sink clogged and they came the next morning and fixed. Then my shower clogged two days before my departure. I didn’t report it but I’m sure the next person in 227 would have.More

Thank pttrsnjrd
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded 5 days ago

Thank you for taking the time to share your feedback. We are pleased you had an overall good stay, but we are sorry for not meeting all of your expectations. We have shared your review with the concerned team to ensure this does not happen...More

Hotel's Favorite
Reviewed January 22, 2018

extended Stay America on Springhill Avenue was a great place to stay. The staff was very courteous and professional. The rooms were clean and well equipped and the check in and check out process was quick.More

Review collected in partnership with Extended Stay
Thank Gregory S
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded January 22, 2018

Gregory, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving...More

Reviewed March 27, 2018

I am currently staying there this week for training. They gave me a room by the office, which I thought was nice and convenient if I needed anything. It turns out that they make all sorts of noise starting at 3:00AM doing morning set-up. This...More

Thank bluewindriders
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded March 28, 2018

Thank you for taking the time to share your review. We are sorry for the noise issue you are experiencing during your recent stay. We want you to have a pleasant experience with us, so please let us know at the front desk if there...More

Reviewed March 26, 2018

Very pleased with my room and my stay! Ms. Renata at the front desk was awesome with a beautiful smile. The only hiccup was the shower water went down slowly but thats a small thing. Its sits right off the highway next to everything.More

Review collected in partnership with Extended Stay
Thank laronmarcus
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded March 27, 2018

Laron, thank you for your glowing review of Extended Stay America. We are delighted that you and your family had a great time with us. It is our goal to deliver a great value at a fair price, and we liked reading that we have...More

Reviewed March 21, 2018

The sink in the Kitchenette has a slow drain and needs attention. Drano might solve the problem. Them again it's on the third floor and it may take a little longer to drain. Other than that I have been pretty much satisfied with my stay....More

Review collected in partnership with Extended Stay
Thank 571ralphw
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded March 22, 2018

Ralph, thank you for sharing your experience at Extended Stay America. It's great to know you enjoyed your stay and our location and service made it more better. However, we have discussed your feedback with our maintenance staff to help avoid this issue in the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$66 - $96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$66 - $96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Ask for side away from road and parking lot."
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"Ask for a remodeled room, if they even have any."
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"Rooms away from the interstate are the quietest."
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"Book another hotel if you don't want unpleasant surprises."
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