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Baymont Inn & Suites Mobile/ I-65

930 W. I-65 Service Road South, Mobile, AL 36609
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE $13 $65*$52*View Deal
$52*View Deal
Traveler (28)
Room & Suite (6)
Dining (1)
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04/09/2017 04/10/2017
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    Overview

    • Excellent6%
    • Very good7%
    • Average15%
    • Poor27%
    • Terrible42%
    2 weeks ago
    “bad”
    3 weeks ago
    “Do yourself a favor and keep looking”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness center
    2.5 Star Hotel
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    Offers from Baymont Inn & Suites Mobile/ I-65
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    Rooms
    04/09/2017 04/10/2017
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    04/09/2017 04/10/2017
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    Traveler rating
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    Reviewed 2 days ago

    The room was so small the 2 of us could barely move around. There was a dark stain on the carpet. We could get extra coffee for the room because the front desk said there is only one shipment a week. The person at the...More

    Review collected in partnership with Baymont Inn & Suites
    Helpful?
    Response from General M, Guest Relations Manager at Baymont Inn & Suites Mobile/ I-65

    Dear garysP6668EN, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I am glad...More

    Reviewed 4 days ago

    I have never complained but this was ridiculous. No lightbulbs in any lamp, no washcloths, no coffee or coffee cups, no drinking glasses. We were given another room. That one had lightbulbs but none of the other items. Asked again for them but never got...More

    Helpful?
    Response from General M, Guest Relations Manager at Baymont Inn & Suites Mobile/ I-65

    Dear 4zanewelch, Thank you for your review, your feedback and your comments regarding your stay. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters...More

    Reviewed 6 days ago

    This place is gross. I took photos to show the manager and he was absolutely embarrassed by the unclean and unkept room the night staff gave us. The lamp shades were horribly broken, water damage to the walls with the wall material falling away and...More

    Review collected in partnership with Baymont Inn & Suites
    Helpful?
    Response from qulity1, Guest Relations Manager at Baymont Inn & Suites Mobile/ I-65

    Dear tracib164, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We work very hard to ensure our facilities and service are superior and we strive to be the best...More

    Reviewed 6 days ago

    There were no towels, old chairs with stains. I literally didn't even take my socks off. The staff was nice but the room was simply trash.More

    Review collected in partnership with Baymont Inn & Suites
    Helpful?
    Response from qulity1, Guest Relations Manager at Baymont Inn & Suites Mobile/ I-65

    Dear 723darrellm, Thank you so much for your kind compliments to our staff. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light...More

    Reviewed 1 week ago

    The first two rooms the assigned me had NO working TV and smelly dirty carpet. The third room had clean carpet but had NO lid on the coffee pot so when you made the coffee it would not come down into the pot. They really...More

    Review collected in partnership with Baymont Inn & Suites
    Helpful?
    Response from qulity1, Guest Relations Manager at Baymont Inn & Suites Mobile/ I-65

    Dear 303alfredr, Thank you for rating your recent experience at Baymont Inn & Suites Mobile/ I-65 hotel. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Pool
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    Photos
    Traveler (28)
    Room & Suite (6)
    Dining (1)
    Pool & Beach (1)
    Nearby
    Nearby Restaurants
    Half Shell Oyster House
    309 reviews
    .38 miles away
    The Melting Pot of Mobile
    125 reviews
    .42 miles away
    Briquettes Steakhouse
    25 reviews
    .27 miles away
    Waffle House
    20 reviews
    .33 miles away
    Nearby Attractions
    Dauphin Street
    332 reviews
    2.28 miles away
    Mobile Museum of Art
    89 reviews
    2.75 miles away
    Bragg-Mitchell Mansion
    50 reviews
    2.90 miles away
    Mobile Botanical Gardens
    79 reviews
    2.92 miles away
    Questions & AnswersAsk a question
    Cathy R
    Does it have washer and dryer
    June 12, 2016|
    Answer Show all 3 answers
    Response from Joyce R | Reviewed this property |
    I never saw any washer and dryer
    0
    Votes
    Room Tips
    "first night ws quiet the second night loud,and third night ok"
    grandma9Home, 8 months agoRead review
    "Choose a room at another hotel"
    Vicki LeBlanc P, over a year agoRead review
    "All rooms are good."
    ssafri2015, over a year agoRead review
    "Look for another motel on 64. Most are nothing special but those I've stayed in are far better than this..."
    Shawnzeppi M, over a year agoRead review
    "Don't choose Room 111 because that's where we were robbed and if I were you choose 2nd floor (top..."
    Derek S, over a year agoRead review
    "Don't book a room here and you will be okay."
    thankg0d, over a year agoRead review
    "Find out if the place has been sprayed for bedbugs before staying here."
    Jim C, over a year agoRead review
    "Don't book a room here."
    241Tracey, over a year agoRead review
    "Find another place."
    Allan V, over a year agoRead review
    "Don't stay here period!"
    _itspookiie, over a year agoRead review
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