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Homewood Suites by Hilton Mobile

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#16 of 64 Hotels in Mobile
Certificate of Excellence
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444 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Reviewed yesterday NEWvia mobile

Our room wasn't ready when we checked in after 3pm so they gave us a different room on a different floor. The room was very nice, the suite fit the 5 of us comfortably. Not sure if the pool was open or not...there wasn't a cover on it and it was dirty so we didn't try to use it. The...

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Helpful?
Thank Michelle P
Central Florida, Florida
Reviewed 2 weeks ago

Excellent place to stay for your money. Quality of customer service was great. Highly recommend this place to stay. Dinner socials are always a hit. Great location to all restaurants and stores. Clean rooms.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Maria W
Lynette H, General Manager at Homewood Suites by Hilton Mobile, responded to this review

We appreciate you taking the time and expressing your most recent stay. So glad to know that you enjoyed your time with us. My Team works very hard on making sure that guest are happy and that we exceed the expectations. So glad we did that for you. We look forward to seeing you again soon. Thank you again, Sincerely...

Hoover
Reviewed 3 weeks ago

I don't like complaining. Takes too long. BUT, as a REGULAR Honors corporate member, FAIR is FAIR. The past service at this hotel does not represent Hilton. I've stayed here many times. Room was not properly provided on Sat. Dec 24th. No notice was given regarding altered schedule. Had to notify front desk THREE(3) TIMES FOR ROOM SERVICE. Request concession(1...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank rontanner159
Lynette H, General Manager at Homewood Suites by Hilton Mobile, responded to this review

We are so sorry that we did not exceed your expectation. Around the holidays, we strive to accommodate our guest as well as employees. Family time is very important and we apologize that we were not able to WOW you. We hope that you will give us another chance in the future. We appreciate your concerns and will be addressing...

Jacksonville, Florida
Reviewed 4 weeks ago

if there was ever a picture postcard perfect place to stay while conducting business, this was it. From the quality and comfort of the accommodations to the top-notch service and care from the staff. word of caution, if you book on-line, don't bother to choose Premiun Internet upgrade, you can choose this option upon login. to do so could result...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank PopDivTweet
Lynette H, General Manager at Homewood Suites by Hilton Mobile, responded to this review

My Team and I are glad to hear that you enjoyed your stay with us. And We appreciate you for taking the time and expressing how wonderful my staff is. We truly strive on making our guest happy. Looking s forward to having you stay with us again. Sincerely,

Wichita Falls, Texas
Reviewed November 29, 2016

Great Mobile location. Poor room service. Encountered a few unfriendly staff, while others were very caring. Hotel is average. Overall we were not satisfied with our stay and we're trying a different hotel the next time we visit Mobile, which we do several times a year.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank lewish661
Lynette H, General Manager at Homewood Suites by Hilton Mobile, responded to this review

So sorry that you experienced a few unfriendly staff members. We hope the changes that have been made corrected that. Just let us know if there is an issue and we will work on correcting it. We strive to make guest happy every day. Give us a call so we can make your stay a more pleasant one. Sincerely

Birminhgam, United States
Reviewed November 29, 2016

The rooms are clean but the staff attitudes are bad, especially in the breakfast area. They were out of food on the Friday of my stay. I only stayed here so the kids would have something to eat, but what a disappointment. I will not be back just because of that. I can get a clean room and great services...

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Helpful?
2Thank Cather C
Ponce de Leon, Florida
Reviewed November 22, 2016

Very clean, quiet. Will be using this hotel in the Spring when we attend games at USA! Room was spacious and the breakfast was very good. Enjoyed the larger dining area. The only thing I am sad about is that I did not discover this hotel 3 years ago when our son started attending USA

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank robint14
Huntsville, United States
Reviewed November 15, 2016

This Homewood Suites location is the best!!! The staff is friendly and efficient and our suite was perfect!!! The complimentary breakfast was hearty and satisfying. The hotel was clean, centrally located, and quiet which helps get a good night's sleep!!!!

Review collected in partnership with Homewood Suites by Hilton
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Thank 401patsyw
Liberty Township, Ohio
Reviewed November 11, 2016

My husband and I flew into Mobile airport, and decided to stay at this location since we arrived after the car rental counter was closed. This hotel is not kept as clean as it should be, and the airport shuttle does not run as it is advertised. I left a brand new sweater hanging in the closet and notified the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank donnasX2935XW
Ft Lauderdale, United States
Reviewed November 10, 2016

I have had issues with lighting coming in or nearby noise from two prior stays here, but this time everything was perfect. I slept very well. I do think a guest should have a complimentary water bottle or two when they arrive at hotel. It costs very little is makes arrival much better than drinking tap water or being charged...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Tim G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Make yourself at home in a spacious one- or two-bedroom suite featuring a separate living room with sofa bed. Cook your favorite meal in your fully equipped kitchen or use the grill near the pool for a barbeque. Start your day with our complimentary hot breakfast, served by friendly staff in our lobby. Monday through Thursday we provide a Managers reception: Dinner, Beer and Wine, also included with your stay. Complimentary Airport Shuttle from 7am - 11pm. Complimentary shuttle within 3 mile radius. ... more   less 

Additional Information about Homewood Suites by Hilton Mobile

Address: 530 Providence Park Drive East, Mobile, AL 36695
Location: United States > Alabama > Mobile
Price Range: $105 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Mobile 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Homewood Suites Mobile Hotel Mobile
Hilton Mobile
Homewood Mobile
Mobile Homewood Suites
Hotel Style:
#12 Romantic Hotel in Mobile
#14 Business Hotel in Mobile
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Mobile staff and other travelers.
3 questions
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Questions? Get answers from Homewood Suites by Hilton Mobile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unknown do not know??”
 of 5 bubbles hawk1tdh, Aug 9, 2016 | Read review
“Use the first floor.....it is a lot easier and you don't have to wait for an elevator.”
 of 5 bubbles johndV3232CE, Jul 23, 2016 | Read review
“2 bedroom suites can accommodate a family of 7 easily. 2 baths, 2 bedroom and living area.”
 of 5 bubbles derick612, Jul 17, 2016 | Read review
“first floor has more noise due to people checking in and the have dinner hour for free with wine and beer so people tend to gather there.”
 of 5 bubbles klundy2002, Jul 14, 2016 | Read review
“We had room 117 on first floor. It is close to main desk, breakfast/dinner area and free computer area. Only one other room shares area.”
 of 5 bubbles DouglasL40, Jun 1, 2016 | Read review
5 of 5
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