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Quality Inn & Suites

Booking.com$72*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Cobden, Illinois
Reviewed 4 days ago NEW

This was nice and the attendant was so super nice, helpful,sweet,very well mannered she deserves a raise or something big.. Her name was Dominique.. We have never had someone so nice to us or smiling as this lady was..

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Helpful?
Thank margizz68
Chattahoochee, Florida
HOTEL’S FAVORITE REVIEW
Reviewed April 16, 2017

Needed a stop on a road trip so chose Quality Suites. Friendly staff, clean comfortable room. Motel well maintained, Decent breakfast next morning included. Worth the $80 / night. Would stay here again if in area.

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Helpful?
Thank FloridaNative1944
About Hotel's Favorite Review
Tracy J, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. The Quality Team !

Reviewed April 4, 2017 via mobile

While the bed was comfortable, and the people friendly, these were the only two positive things about this hotel. Our assigned room had not been cleaned thoroughly (dirty washcloths), needed light bulbs, vent on a/c was broken and would not stay shut, and fan in bathroom literally sounded like an airplane motor. Breakfast was nominal - they were out of...

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Helpful?
Thank Sara R
Tracy J, Director of Sales at Quality Inn & Suites, responded to this review

Hi Sara , we take the cleanliness and comfort of our rooms extremely seriously, and the conditions you describe are absolutely unacceptable to us. We take daily cleanings of each room seriously , so I'll be looking into this to find out what happened here. In the meantime, I hope you'll accept my sincerest apologies for what sounds like a...

Reviewed March 16, 2017 via mobile

Dirty room, no screen on 3rd floor window, fridge inoperable and no offer to fix or replace, old and disgusting furniture, no network channels on TV, and they put us at the end of the longest hallway away from exit on 3rd floor with our pet. Pet friendly??? No one at front desk for at least 15 minutes with a...

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Helpful?
Thank Adrianne W
Tracy J, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, We take your comments very seriously and have worked hard to correct all your issues. Since your visit we have updated our hotel with new furniture, lamps, artwork, coffee pots, carpet in our public areas and 1st /2nd floor rooms . We hope you will give us a second chance and stay with us again when you’re in...

Reviewed March 9, 2017

My husband arrived at Quality Inn on March 5, 2017. He is taking his dental board licensing exam in Mobile Alabama and was suppose to stay at the Quality Inn for 5 nights. When he arrive to the Quality Inn he had saw there was some broken glasses in the parking lot which looked like a car was broken into...

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Helpful?
1Thank Sunny C
Atlanta, Georgia
Reviewed January 21, 2017

Tracy, Amazing! Made sure my family and I were comfortable and even checked on us to see if we needed anything before she clocked out for the evening. Extremely kind, efficient and considerate. .... . THANK YOU

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Helpful?
1Thank Michele T
Tracy J, Director of Sales at Quality Inn & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.The Quality Team !!

Scipio, Indiana
Reviewed January 7, 2017

Dirty furniture, chewed up tables by previous pet occupants, lights burned out, leftover food in the microwave, bugs in my shoe the next morning... There was so much that happened there it is overwhelming. Spoke with the manager who promised to get back with us and never attempted to do anything. This place looked like it had seen massive casualties...

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Helpful?
Thank 458Mary62
Fayetteville, Arkansas
Reviewed December 24, 2016

Right in the heart of downtown mobile. Very comfortable and quiet. Great access to all the area, including Battleship Park and Convention Center. Friendly and helpful staff. I'll stay there each time I go to the Mobile Bay area.

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Helpful?
Thank Prentice H
Tracy J, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for all the positive comments you wrote about our hotel. We appreciate you spending the time to share the experience you had with us. We look forward to your next visit. Hope to see you soon. The Quality Team !

Reviewed December 21, 2016 via mobile

On a 35 degree night the heater did not work in the room. Even after putting the heater on 89 degrees all night. The phone in the room didn't work nor the refrigerator. And to top it all off the heated indoor pool is surrounded by sliding glass doors of which the majority were not sealed so the temperature in...

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Helpful?
Thank Shauna S
Abingdon, Virginia
Reviewed November 30, 2016

The first night I thought this was very nice, but the 2nd day the maid did not come so I had no towels, soap, etc. I could not even shower before check out. The front desk was not at all helpful. The breakfast service person was rude.

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Helpful?
Thank Openmind45
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Quality Inn & Suites in Mobile, Alabama. Our pet-friendly, smoke-free hotel offers many amenities including free wifi, free full breakfast buffet, free newspaper, and an indoor heated pool and hot tub. Our all-suite hotel offers rooms that are 30% larger than traditional hotel rooms, complete with separate eating, sleeping and work areas to make you feel at home. Laundry facilities are also available for added convenience. Business travelers will appreciate conveniences like large work areas, and a business center including access to copy and fax services. ... more   less 

Additional Information about Quality Inn & Suites

Address: 150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
Location: United States > Alabama > Mobile
Price Range: $72 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Quality Hotel Mobile
Quality Inn And Suites
Mobile Quality Inn
Quality Inn Mobile
Hotel Style:
#10 Business Hotel in Mobile
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
1 question
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't do it”
458Mary62, Jan 7, 2017 | Read review
“Easy access on first floor.”
prenticeh_13, Dec 24, 2016 | Read review
“Great, clean rooms.”
jirwin08, Jul 22, 2016 | Read review
“Check out your room for working AC, and TV. Also check to see if it's been cleaned in at least the last week.”
mlusky, Jun 24, 2016 | Read review
“I'm not sure there is a good room. We were on the third floor and it was noisy and not clean.”
L5223NSpaulab, Sep 3, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$72* /night
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HotelQuickly$104
Travelocity$72
QualityInn$72
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*Disclaimer
Prices are for 1 room, 2 adults
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