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The Battle House Renaissance Mobile Hotel & Spa

#3 of 67 Hotels in Mobile
Certificate of Excellence
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The Battle House Renaissance Mobile Hotel & Spa
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687 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Helena, United States
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is nice, but it is not laid out well. The elevators are quite a trek from the check-in desk. The rooms were nice and clean, though. The restaurant downstairs we ate at (like a pub) was not good at all. Service was the pits.

Helpful?
Thank Lyn T
Tuscaloosa, Alabama
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here one night on the way to a weekend at Gulf Shores. Really enjoyed our stay. The room were very nice. Very good location, able to walk to a nice restaurant , would love to stay here again and will if given the opportunity.

Helpful?
Thank Alex S
Canton, Georgia
Level Contributor
69 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

This is my 2nd review of this hotel. My last review I gave it 5 stars. I'm docking a few points because of some issue that are completely resolvable. The hotel is lovely and I look forward to coming back. The hours of the concierge lounge are very limited, especially on the weekends. I don't need 24 hour staffing, I... More 

Helpful?
Thank DustinKane
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear DustinKane, Thank you for taking the time to send in your feedback from your recent stay at the Battle House Hotel & Spa. I appreciate your feedback and comments. Thanks for being a return customer. I have forwarded your comments in regards to the Outdoor Pool to the hotel's Director of Engineering. I appreciate you bringing this to our... More 

Wilmington, Delaware
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Gold Elite member stayed Thursday and Friday July 2016. Beautiful civil area jewel hotel located in downtown Mobile. Lobby is stunning with stained glass mosaic dome surrounded by marble. Stayed in Room 4106 with concierge access. Gentleman who runs lounge has been in hotel service since 1956 and is a font of information for hotel. I had an upgraded king... More 

Helpful?
Thank mealybug
Tuscaloosa, Alabama
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at this on a summer vacation. The hotel is part of the Retirement Systems of Alabama hotels and we are staying at every one at some point in time. We were pleasantly surprised by the great service we received. Our room was well maintained and we had a great view of the Alabama State Docks.... More 

Helpful?
Thank Bubba35405
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Bubba35405, I am glad you had the opportunity to visit the Battle House Hotel & Spa. I was happy to read that you enjoyed the hotel, the service you received and the view from your hotel room. Thank you for mentioning one of our valet ambassadors, Avery! I will make sure to share your comments with him. He will... More 

Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Traveling with family. Multiple rooms were booked well in advance. Weeks before arrival, called to confirm, request double queen beds in both rooms and were told rooms were on the fourth floor. Upon arrival, was told our room had been given away, we ended up a bed short and on separate floors. Then a hair dry quit working. Head of... More 

Helpful?
1 Thank Txsunshine2004
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Txsunshine2004, Thank you for stopping by the Battle House Hotel & Spa while traveling with your family. I want to apologize for any errors you encountered with your reservations. Your rooms should have been kept on the same floor with the required bedding that you needed for your family. I also want to apologize for the hair dryer not... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

We have been going to the battle house for years. Every year the service has gotten worse and the rooms have deteriorated. The front desk help is no help and none of the amenities that we were promised on the phone were given to us. We have recommended this hotel to our friends for years, they can no longer do... More 

Helpful?
Thank David M
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear David M, Thank you for being such a loyal customer to the Battle House Hotel & Spa. I was concerned to read that you are finding the service levels and condition of the rooms deteriorating. I apologize that you were promised certain amenities over the phone and were not given these amenities during your stay. I appreciate you bringing... More 

Level Contributor
186 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at The Battle House based mostly on the recent reviews and maybe our experience was not the norm. Our check-in was very smooth and the front desk staff was friendly and informative. Our walk to the elevator was a good distance away from the front desk, like to the other side of building and thru what appeared to... More 

Helpful?
Thank Tony K
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Tony K, Thank you for taking the time to send in your feedback from your recent stay at the Battle House Hotel & Spa. I was glad to hear that your check-in was very smooth and the front desk staff was friendly and informative. I would like to apologize for the condition of the room. Many of these items... More 

Mobile, Alabama
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Five of my friends and I had an early morning meeting at The Battle House Saturday so we decided to stay Friday night so we wouldn't have to get up so early to make the meeting. We had one large suite and two adjoining rooms. The suite was very large and we were able to move chairs to accommodate all... More 

Helpful?
Thank Librarian2007
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Librarian2007, Thanks for choosing to stay at the Battle House Hotel & Spa! I am glad you enjoyed your room accommodations, including the bathroom and tub. I was happy to read that all hotel ambassadors you encountered were kind, polite, and helpful. I will make sure to share with the team here at the hotel. I do apologize for... More 

Muscle Shoals, Alabama
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel more than once. I have always had a pleasant experience until this past visit. I normally do not let housekeeping come into my room while traveling. I always find them in the hallway so I can replenish my own items. I forgot to put the "do not disturb" sign on my door one day... More 

Helpful?
1 Thank mhoward1987
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear mhoward1987, Thank you for allowing me to speak to you on the phone the other day to try and determine what happened and resolve this issue. I appreciate your patience and understanding as we work through this issue. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Trellis Room
The Trellis Room
Cuisines: American, International
Joe Cain Cafe
Joe Cain Cafe
Cuisines: American, Bar, Pizza
Royal Street Tavern
Royal Street Tavern
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Discover The Battle House Renaissance Hotel & Spa, one of the premiere hotels in Mobile, Alabama, located downtown in the Central Business District across from the Mobile Convention Center. This downtown hotel in Mobile, AL has been a favorite of entertainment celebrities, sports legends, a president and a king since 1852. The Battle House was thoughtfully resorted to its original grandeur and is a proud member of Historic Hotels of America. This legendary AAA Four Diamond Hotel also offers The Trellis Room, Mobile's only Four Diamond Restaurant. The Spa at The Battle House is a 10,000 sq. ft. oasis boasting a full salon, eight treatment rooms, and a Zen-like fire pit in our spectacular, tranquil Quiet Room. Host unforgettable affairs inside the magnificent Crystal Ballroom & marvel at our whispering arches (our acoustical feature). Join us in Mobile's Living Room, located just steps from Mobile's Entertainment District, Gulf Coast Exploreum & Imax, the Carnival Museum, Museum of Mobile & Fort Conde. ... more   less 

Additional Information about The Battle House Renaissance Mobile Hotel & Spa

Address: 26 N Royal St, Mobile, AL 36602-3802
Location: United States > Alabama > Mobile
Price Range: $166 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Battle House Renaissance Mobile Hotel & Spa 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
The Battle House, a Renaissance Hotel Mobile
The Battle Hotel Renaissance
Renaissance Mobile
Mobile Renaissance
Hotel Style:
#3 Family Hotel in Mobile
#3 Business Hotel in Mobile
#3 Romantic Hotel in Mobile
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