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The Battle House Renaissance Mobile Hotel & Spa

#3 of 67 Hotels in Mobile
Certificate of Excellence
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26 North Royal Street, Mobile, AL 36602
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The Battle House Renaissance Mobile Hotel & Spa
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682 Reviews from our TripAdvisor Community

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Showing 666: English reviews
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Traveling with family. Multiple rooms were booked well in advance. Weeks before arrival, called to confirm, request double queen beds in both rooms and were told rooms were on the fourth floor. Upon arrival, was told our room had been given away, we ended up a bed short and on separate floors. Then a hair dry quit working. Head of... More 

Helpful?
1 Thank Txsunshine2004
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

We have been going to the battle house for years. Every year the service has gotten worse and the rooms have deteriorated. The front desk help is no help and none of the amenities that we were promised on the phone were given to us. We have recommended this hotel to our friends for years, they can no longer do... More 

Helpful?
Thank David M
Level Contributor
184 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at The Battle House based mostly on the recent reviews and maybe our experience was not the norm. Our check-in was very smooth and the front desk staff was friendly and informative. Our walk to the elevator was a good distance away from the front desk, like to the other side of building and thru what appeared to... More 

Helpful?
Thank Tony K
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Tony K, Thank you for taking the time to send in your feedback from your recent stay at the Battle House Hotel & Spa. I was glad to hear that your check-in was very smooth and the front desk staff was friendly and informative. I would like to apologize for the condition of the room. Many of these items... More 

Mobile, Alabama
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Five of my friends and I had an early morning meeting at The Battle House Saturday so we decided to stay Friday night so we wouldn't have to get up so early to make the meeting. We had one large suite and two adjoining rooms. The suite was very large and we were able to move chairs to accommodate all... More 

Helpful?
Thank Librarian2007
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Librarian2007, Thanks for choosing to stay at the Battle House Hotel & Spa! I am glad you enjoyed your room accommodations, including the bathroom and tub. I was happy to read that all hotel ambassadors you encountered were kind, polite, and helpful. I will make sure to share with the team here at the hotel. I do apologize for... More 

Muscle Shoals, Alabama
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel more than once. I have always had a pleasant experience until this past visit. I normally do not let housekeeping come into my room while traveling. I always find them in the hallway so I can replenish my own items. I forgot to put the "do not disturb" sign on my door one day... More 

Helpful?
1 Thank mhoward1987
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear mhoward1987, Thank you for allowing me to speak to you on the phone the other day to try and determine what happened and resolve this issue. I appreciate your patience and understanding as we work through this issue. More 

Lafayette, Louisiana
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent historic but fully updated hotel very friendly and helpful staff the only negatives were (1) complimentary coffee was not put out until 6:15 am and there is nothing nearby to get coffee at 6 am; (2) the Club room on concierge level did not open until 6:30 am despite posted hours showing open at 6 am frustrating for early... More 

Helpful?
1 Thank RAM222
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear RAM222, I am glad you enjoyed the historic nature of the Battle House Hotel & Spa and found the ambassadors to be friendly and helpful. I do apologize for the lack of coffee options in the morning and we were late opening the Club Lounge. I understand that as an early riser, coffee is very important. I will follow... More 

Memphis, Tennessee
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

On our way home from Pensacola we stopped in Mobile to eat and rest for one night. The staff was very friendly. The Battle House Renaissance Mobile Hotel and Spa met our expectations. We booked two rooms, and they were clean and large. The bathroom was nice as well with a separate tub and shower. There are restaurants within the... More 

Helpful?
Thank rodneyandalicia
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

I appreciate you making the Battle House Hotel & Spa a stopping point on your trip back to Pensacola! I was excited to read that your stay met your expectations. Thank you for your comments about the room, bathroom, restaurants, and outdoor pool. I am glad you enjoyed your trip and the kids loved the pool! I hope you visit... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked a 50 minute massage on 7/5/16. The overall experience was about what you would expect from a Spa of this caliber. We were treated very nicely by our hostess and the massage therapist. However, right in the middle of my massage, the fire alarm was activated. The therapist left the room to go "check" to see if was... More 

Helpful?
2 Thank Sheila D
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Sheila D, Thank you for visiting the Spa at the Battle House Hotel & Spa. I appreciate you taking the time to share your feedback. I am so sorry for the disruption with the Fire Alarm sounding during your massage and the lack of service you received upon check-out. I have asked both the Spa Manager and Spa Director... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

On our way home from Tampa we stopped off in Mobile to eat & sleep... I knew nothing about this hotel when I booked it. It exceeded our expectations! The room were clean, the hotel is beautiful! We had an executive suite with a nice balcony with great views!! Nice big bathroom with soaking tub & separate shower. Very nice... More 

Helpful?
Thank Amanda S
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear Amanda S, Thank you for stopping in Mobile during your trip from Tampa and staying at the Battle House Hotel & Spa! We loved having you as our guests and glad the hotel exceeded your expectations. I was happy to read your comments about the room, view, cleanliness, and pool. Thank you for sharing them with me. I am... More 

Huntsville, Alabama
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We really wanted to like this hotel, but unfortunately, that wasn't the case. We checked in at about 3:45pm and went directly to our room. (Room 3130) Even though it was a King-sized room, it was extremely small with lots of furniture shoved into it making it hard to move around the room. It was attached to a hospitality suite,... More 

Helpful?
1 Thank KM_Travels2
Scott M, Manager at The Battle House Renaissance Mobile Hotel & Spa, responded to this review

Dear KM_Travels2, Thank you for taking the time to share your experiences with us from your recent stay at the Battle House Hotel & Spa. I want to offer you my sincerest apologies for the lack of cleanliness, quality, and service you received during your stay. I assure you we take your feedback seriously and will make sure to follow... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Trellis Room
The Trellis Room
Cuisines: American, International
Joe Cain Cafe
Joe Cain Cafe
Cuisines: American, Bar, Pizza
Royal Street Tavern
Royal Street Tavern
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Discover The Battle House Renaissance Hotel & Spa, one of the premiere hotels in Mobile, Alabama, located downtown in the Central Business District across from the Mobile Convention Center. This downtown hotel in Mobile, AL has been a favorite of entertainment celebrities, sports legends, a president and a king since 1852. The Battle House was thoughtfully resorted to its original grandeur and is a proud member of Historic Hotels of America. This legendary AAA Four Diamond Hotel also offers The Trellis Room, Mobile's only Four Diamond Restaurant. The Spa at The Battle House is a 10,000 sq. ft. oasis boasting a full salon, eight treatment rooms, and a Zen-like fire pit in our spectacular, tranquil Quiet Room. Host unforgettable affairs inside the magnificent Crystal Ballroom & marvel at our whispering arches (our acoustical feature). Join us in Mobile's Living Room, located just steps from Mobile's Entertainment District, Gulf Coast Exploreum & Imax, the Carnival Museum, Museum of Mobile & Fort Conde. ... more   less 

Additional Information about The Battle House Renaissance Mobile Hotel & Spa

Address: 26 North Royal Street, Mobile, AL 36602
Location: United States > Alabama > Mobile
Price Range: $167 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Battle House Renaissance Mobile Hotel & Spa 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
The Battle House, a Renaissance Hotel Mobile
The Battle Hotel Renaissance
Renaissance Mobile
Mobile Renaissance
Hotel Style:
#3 Business Hotel in Mobile
#3 Family Hotel in Mobile
#3 Romantic Hotel in Mobile
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