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We booked and paid in full in advance. When we arrived receptionist asked for a credit card. Assumed it was for incidentals. When we got home had been charged twice for the room. Took 2 international telephone calls to get a refund.
The room looked...More
Management response:Responded 6 days ago
Good Morning Goldenjag,
Please accept our apology for the issues you mentioned in your review. The staff at TownePlace Suites strive for excellence in service and unfortunately you had a frustrating experience. We have shared your housekeeping comments with the appropriate departments to ensure yours...More
We stayed here one night while passing through Mobile and to see the USS Alabama battleship. Hotel was located right outside of the city with easy access to many restaurants and department stores, if needed. Room was comfortable and included a kitchen to cook and...More
Thank Amber S
Management response:Responded June 10, 2017
Dear Amber S,
Thank you for taking the time to submit a review of your stay! We really appreciate hearing how happy our valued guests are. We hope you will stay with us next time you are in Mobile.
My husband and I originally booked 1 night at Days Inn Mobile on our way to Pensacola for our anniversary weekend. Days Inn was DISGUSTING & we did not stay, but got our money back and found this hotel. The staff and property were so...More
Management response:Responded May 27, 2017
Congratulations on your anniversary! And thank you for choosing to stay with us during your special trip. Guests like you are the most important part of what we do. We hope to see you again next time you are passing through Mobile.
We decided to have a small family reunion in Mobile and needed a hotel to accommodate multiple family members. The Towneplace Suites offered 2-bedroom suites, perfect for families. The bedrooms are roomy, and a full kitchen and living space was perfect for our needs. The...More
Management response:Responded June 6, 2017
Thank you for taking the time to complete this survey. Valued guests such as yourself are invaluable to us and we appreciate the opportunity to learn where we may have room for improvement. Our staff are committed to excellence in hospitality and we...More
My wife and I stayed here one night in May 2017. We were very warmly welcomed at reception by Janice, who provided excellent dinner recommendations.
Our room (113) was very clean and comfortable. Parking is free and easy.
Breakfast (also free/included) was basic, but fresh...More
$111 - $169 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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