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Renaissance Mobile Riverview Plaza Hotel

#13 of 67 Hotels in Mobile
Certificate of Excellence
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64 South Water Street, Mobile, AL 36602
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394 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed there on July 15th for the first day of our family vacation. Everything was going great and then we got in bed and went to sleep and woke up to a SHELL in our bed. We were shocked to see this in our supposedly clean, fresh sheets. We told the staff and they said they would look into... More 

Helpful?
Thank Kaylyn H
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Kaylyn H, Thank you for sharing your feedback with the Tripadvisor community. I want to apologize to you and your guests for the issues you experienced. Our goal is to always over deliver both product and service to all of our customers and it is clear that we failed to do this with you. For that I am sorry.... More 

Dingwall, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very enjoyable stay. Very clean, comfortable room, friendly and helpful staff, very good food. This hotel is particularly convenient for the Convention Center to which it is linked by a sky bridge. The views from my room (24th floor) of the river and the city as a whole were stunning. Would very happily stay again!

Helpful?
1 Thank Travelmart24
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Upon pulling up to the hotel, Christian promptly and kindly greeted us and unloaded our luggage while my husband self parked ($14 daily) our car in the parking garage. Kelly at check in was an absolute delight and quickly accommodated us with a water view and roll away bed for our teenage daughter. Our room has a great view of... More 

Helpful?
Thank Melissa P
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I'm actually laying in bed in the Renaissance right now, hotel staff is excellent, valet, bell hop, desk attendant are all great, hotel is in an amazing location! Rooms are nice and clean, price is good for a downtown location. Stay in the top floors with a river view and you will have the ultimate sunrise in your face when... More 

Helpful?
1 Thank Sean K
Mobile, Alabama
1 of 5 stars Reviewed 1 week ago

When I arrived, the hotel stated my reservation had been changed. I showed them my email confirmation which showed my night stay. The manager stated the she would not accept it. After several calls to 1-800 line, it was discovered that the hotel had changed my reservation. This HOTEL would not honor my confirmation. I had to leave the conference... More 

Helpful?
Thank meshapatrick
Knoxville, Tennessee
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, beautiful rooms, friendly service! If you need a Mobile location this is it! Great neighborhoods to walk through and enjoy as well. The staff has that wonderful southern hospitality! I loved the ease of getting my rental car in and out of the parking garage.

Helpful?
Thank Jane B
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Jane B, Thank you for sharing your comments with the TripAdvisor community. We are delighted to hear that you enjoyed your time with us. We hope to have you back as our guest the next time your travels bring you back to our area. More 

Texas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Arrived 10:30pm on a Monday night, after a long drive from Texas.... The valet suggested we self parked, which was a new experience for me! Registration was less than welcoming and appeared inconvenienced. Room was standard and was clean and comfortable and for the price paid was good value for an overnight break on a road trip. Breakfast (which we... More 

Helpful?
2 Thank thehighplainsdrifter
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear thehighplainsdrifter, Thank you for taking time to review your recent experience. We are disappointed to hear about the challenges you faced while a guest of ours. Your feedback is valued and has already been shared with the appropriate team members to insure that proper follow up does occur internally. We will use your comments as a training tool to... More 

Mobile, Alabama
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

When the Senior Bowl comes to Mobile each January there's not a better place to be. Each of the 32 nfl teams have their full staffs at the hotel to evaluate the best senior college football players in America. Definitely one of the most unique experiences you'll ever have.

Helpful?
Thank Sltindle
Ryland, Alabama
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is very nice, great views and staff very friendly. The only negative is the parking price and could use better signage. The pool is very, very small also. Rooms were very clean. Cleaning staff were very nice.

Helpful?
Thank bubba35741
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a very nice hotel. Easy to get to for a downtown location. Self park or valet. Very friendly staff ask the way around. Nice pool. Great views. The concierge lounge is great! Had dinner and dessert. Well try the breakfast in the morning. Get an even numbered room for views of the river.

Helpful?
Thank Jay T
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Good day Jay T, Thank you for reviewing your recent stay. We are pleased to hear that you enjoyed your time with us and found our property to be very nice and conveniently located to downtown attractions. We hope to have you back as our guest the next time you visit Mobile. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Embark on an amazing journey at the premier Mobile, Alabama, Renaissance Mobile Riverview Plaza hotel, which is connected by skywalk to the Arthur R. Outlaw Convention Center and located in the revitalized Downtown business and entertainment districts. Rising majestically over the sparkling waters of Mobile Bay, guests can enjoy Southern charm effortlessly blended with modern ingenuity. Play a round of championship golf along the Robert Trent Jones Golf Trail, which is situated near this trendy hotel. Over 44,000 square feet of flexible meeting and event space provides the perfect location for successful business engagements and flawless social events. ... more   less 

Additional Information about Renaissance Mobile Riverview Plaza Hotel

Address: 64 South Water Street, Mobile, AL 36602
Location: United States > Alabama > Mobile
Price Range: $150 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Mobile Riverview Plaza Hotel 3.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Renaissance Mobile
Hotel Style:
#6 Romantic Hotel in Mobile
#8 Business Hotel in Mobile
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