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The Rucksack Caratel - Garden Wing

Traveler (301)
Room & Suite (48)
Pool & Beach (24)
Certificate of Excellence

About

#12 of 187 hotels in Melaka
Location
Cleanliness
Service
Value
Certificate of Excellence
Step away from the hustle and bustle of city life and surround yourself with luscious greenery, where you’ll be greeted with a picturesque garden view as you wake up in The Rucksack Caratel - Garden Wing. Soak up the rich heritage of Melaka in attractions such as the Melaka Sultanate Palace and Christ Church that are a short walk away. You can also grab souvenirs or personal loots in Dataran Pahlawan and Jonker Street – both minutes away from our uniquely heritage-blended hotel. Besides being close to numerous attractions, The Rucksack Caratel itself is a mystery adventure, waiting to be unboxed.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Hotel links
Visit hotel website
349Reviews
19Q+A
54Room tips
Traveler rating
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Popular mentions
I liked my stay in The Rucksack Caratel! The hotel is located near Jonker Walk, but the surrounding is actually quite quiet. I appreciated the receptionist for allowing me to check in early at 12pm. The room I stayed was Deluxe King (Garden View). It had big glass windows
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Our stay in Rucksack Caratel was highly satisfactory. What I liked: 1. The hotel is just 5 to 10 minutes walk from popular tourist attractions. You can just walk around and explore the locality. 2. Peaceful location. No disturbance due to vehicle traffic. 3. Unique interiors.
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Response from FIZAHKMZ, Assistant Manager at The Rucksack Caratel - Garden Wing
Responded 5 days ago
Dear nkTravellingSoul, Thank you for choosing The Rucksack Caratel as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. Our specialty lodging is in fact different from other regular hotels and we believe in comfort, convenience and fun for all our guests.. The concerns highlighted in your feedback will be looked at immediately with the intention to improve further. We look forward to welcoming you back soon and thank you for giving us a chance to WOW you completely the next time round! No sighs, just all smiles! :)
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We booked a premiere deluxe king room but was upgraded to a garden suite upon arrival! Everything was great. Room was clean, bed was comfy, great garden view, professional & friendly staff and near to jonker street. Several other reviews did mention about limited choice for
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Response from FIZAHKMZ, Assistant Manager at The Rucksack Caratel - Garden Wing
Responded 5 days ago
Dear OhWhySquared , Thank you from the bottom of our hearts for choosing to stay with us during your visit to Melaka. We are indeed very humbled by your lovely comments and it was a great pleasure for our team to have the opportunity to welcome you into our world of warm and sincere hospitality.! Be sure to follow us on Facebook @therucksackcaratelgardenwing and Instagram @therucksackgroup to check out whats brewing next! We look forward to welcome you back and have a delightful time traveling the globe!
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I was scratching my head on this one, trying to work out what my wife had signed us up for. Were we staying in a caravan? A backpacker hostel? I’m pleased to say it’s a bit of both but in a good way. The caravan shaped little units are delightful and very charming - we fell in
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Response from FIZAHKMZ, Assistant Manager at The Rucksack Caratel - Garden Wing
Responded 5 days ago
Dear Bradandlyndal , Thank you so much for sharing your dazzling review! Our team will be ecstatic to hear all about your kind feedback. Our specialty lodging is in fact different from other regular hotels and we believe in comfort, convenience and fun for all our guests.Your comments are constructive and we are looking forward for a positive change regarding the Wifi problem .Meanwhile, safe travels and keep glowing wherever you are! :)
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We travelled in a group of 4, booked the Buddy Caravan. The top bunker was so slow that even my smallest girl friend couldn’t sit up, and she was only 153cm. The lower bunker was also low that I always knocked my head when I get out of the bed. The room was small. It rained
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Response from FIZAHKMZ, Assistant Manager at The Rucksack Caratel - Garden Wing
Responded Mar 31, 2019
Dear RowdyMonster , I am so sorry that your recent stay fell short of your expectations. Thank you for sharing your genuine feedback with us and we hope that you can give us a chance to be of service to you again. The Rucksack culture is all about creating #solovethefeeling moments for our guests and we are disappointed too that you did not experience this during your stay. Our rooms have been mindfully designed to optimize space and comfort for every guest. We sincerely regret that it was a disappointment and did not live up to your expectations. Though we understand the design and layout might not be of everyone's liking but please be assured that we will certainly take this into consideration for future refurbishments. It must have been very frustrating for you having to experience the noise at the lobby area during breakfast. I am deeply sorry for that and we will ensure both guests and the team at The Rucksack Caratel maintain their volumes and respect each other's privacy whenever on property. Your comments are constructive and we are looking forward for a positive change and we hope that you will give us a chance to WOW you completely the next time round! No sighs, just all smiles!
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PRICE RANGE
$24 - $59 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
26
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