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The Straits Hotel & Suites

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (611)
Room & Suite (162)
Pool & Beach (45)

About

#37 of 189 hotels in Melaka
Location
Cleanliness
Service
Value
The Straits Hotel & Suites conveniently located in the heart of Historical City of Malacca and UNESCO World Heritage site. It is just 2 mins' walk adjacent to shopping belt of Malacca where guest will enjoy easy access to shopping, entertainment, and dining destinations. The hotel offers 352 spacious of deluxe guest rooms and luxurious suites. Here you find everything that you need, from spacious accommodation to hi-tech meeting facilities and unrivalled shopping experiences. Whatever the reason for your stay, The Straits Hotel & Suites will take you to the next level of comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Business Center with Internet Access
Banquet room
Rooftop terrace
Free internet
Wifi
Internet
Infinity pool
Rooftop pool
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Kitchenette
Refrigerator
Flatscreen TV
TV Other Russia
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
538Reviews
18Q+A
93Room tips
Traveler rating
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  • 57
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Popular mentions
Parking lot is spacious but need to change the parking ticket to season pass at the ticket counter level 1 for unlimited in & out with deposit RM30. Which for me is a hassle. Front desk is friendly. Need to give RM100 for security deposit upon checking in. Room card only one given which they said the other card already inside the room to cool up the room for guest. Which for me is ok. Elevator need to use the card room to go to my respective level only. Elevator got 3 but slow. My other family is way down at another level so this makes us difficult to hang out in their room. The other room card that is already inside the room is only to power up the room. Can't use it for room access or even the elevator. Not good. Hotel breakfast not tasty for us Malaysians. The one that is nice for me is the room. Heritage Premier Suite is very spacious.
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the hotel is situated in a very good location, very near to dataran pahlawann and shop lot. there are lots of restaurant nearby. just minutes away to other melaka city attraction. room quite nice and food just ok. overall, it was a pleasant stayed.
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Response from SMD30, The Straits Hotel & Suites Management at The Straits Hotel & Suites
Responded 3 weeks ago
Hi Shahrizal a, Thank you for choosing The Straits Hotel & Suites for your recent stay and sharing your experiences with us. We appreciate every guest review and glad to know you enjoyed and have a pleasant stay at our hotel. We hope to serve you again the next time round, and hopefully you can stay longer with us ! :-) Be sure to follow us on Instagram & Facebook #thestraitshotelandsuites for new updates and promotions.
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Our 2nd time stay in this hotel. We booked a premier suite for 2 nights and the deal comes with breakfast. The room is spacious and cosy but cleanliness needs some improvement. All the staff including the security guards are friendly and helpful. Location is very good with many eateries nearby and it is just 2 streets across the pickup/dropoff point for coaches. The only disappointment we have is the breakfast. Choices are very limited and doesn't taste to our liking. In the end, we forego the breakfast on 2nd day and took our breakfast from the coffeeshops downstairs which offers local food and tastes better. Overall, it is still a decent and good hotel which i will recommend.
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Response from SMD30, The Straits Hotel & Suites Management at The Straits Hotel & Suites
Responded 3 weeks ago
Hi Asterian73, Thank you for choosing The Straits Hotel & Suites as the hotel of choice for your recent visit in Melaka. We indeed appreciate your sincere feedback, and we would like to apologize that you find the breakfast served was very limited and doesn't taste to your liking. We are looking at implementing a better breakfast experience for our guests and value the points that you have highlighted. We hope this won't set you back in letting us provide you with best experience. Looking forward to hearing from you and hope you give us another try with a great new experience in future. Have a lovely day ! :-)
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1)My room have noisy sound air cond compresor I asked receptionist for room change. He said wait n he will ask maintenance to check 1st 1) maintenance guy not come yet 2) receiptionist not follow up to me 2) Room not clean.. 3) receiption desk have leaking air cond water drop in my head.. Leaking is fast and nobody care. This hotel should get not more than 1 star.
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Love the ambience, location at the centre of melaka which near to attractions place, malls and cultural place in melaka (walking distance). Good food especially nasi lemak 👍🏻. Surrounding by restaurants and Starbucks. Definitely will go back if I stay in Melaka for family vacation.
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Response from SMD30, The Straits Hotel & Suites Management at The Straits Hotel & Suites
Responded 4 weeks ago
Hi Tmirian, Thank you from the bottom of our hearts for choosing to stay with us during your visit to Melaka. We are indeed very humbled by your lovely comments and we glad to know you enjoyed your stay at our hotel. We look forward to welcome you back and definitely will share your positive comments with the team to keep them inspired. In the meantime, be sure to follow us on Instagram and Facebook @thestraitshotelandsuites for new updates and promotions. Once again, thank you for staying with us. Have a great day ahead and be safe wherever you are :-)
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PRICE RANGE
$32 - $104 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
352
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