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Holiday Inn Melaka

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#6 of 161 Hotels in Melaka
Certificate of Excellence
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1,612 Reviews from our TripAdvisor Community

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Showing 1,450: English reviews
Nashua, New Hampshire
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 16, 2013

Very good night of sleep. Rooms are big, clean and quiet. The hotel is in very good condition and very friendly staff. The hotel location is about 10-15 minutes of walk from the city center. The breakfast buffet was mostly western style and pretty good. Melaka I city with a lot of interesting history .

Helpful?
1 Thank LiveFreeOrTravel
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review. We are pleased to learn that you had an enjoyable stay. Your compliments are much appreciated as it's a testament for the hotel and my team. Rests assured we will continue to strive harder towards our goal - 'Great Hotel, Guests Love.' Thank you, thank you and... More 

singapore
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 15, 2013

I have stayed at the Holiday Inn, Melaka every year in the month of September. And have enjoyed everything about the hotel. The location of the hotel is good, within walking distance to all shopping center and to the Heritage centre. It is also walking distance to the Jonker walk shopping area. The staff have been very good and the... More 

Helpful?
Thank REGINA J
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your review. It's always delightful to hear positive feedback about the hotel, especially from a loyal guest like you. Your kind words are much appreciated as it's the reflection of who we are. It's with such compliments that empowered us to continue striving harder in achieving our... More 

Selangor
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 11, 2013 via mobile

Pros Hotel is relatively new and well maintained Location is near to most attractions such as jonker street although traveling by car is still required Far away from the hustle and bustle of the city Good pool with a good view Friendly staffs and complete amenities Cons I can't think of any for the price I paid, seriously

Helpful?
1 Thank LXLXLX
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for sharing. We are glad to learn that you enjoyed your stay. The hotel indeed takes pride of its location with close proximity to the city, which is one of the reason our guest choose to stay with us. Furthermore, we do provide complimentary shuttle van for our guests to visit some of... More 

Singapore
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 7, 2013 via mobile

We stayed here for a family trip over a weekend and booked 3 rooms. This is probably the 3rd time we stayed at this hotel. Still the same..good service and clean and comfortable room. Noticed that they have introduced a shuttle service for guests. Previously we used to be asked to sign a petition in the hotel room for the... More 

Helpful?
1 Thank eatshopeatshop
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for sharing. We are indeed pleased to learn that Holiday Inn had always been your preferred choice when visiting Melaka. Your fair observations are much appreciated and we would like to thank you for pointing out the areas where we can do better. We will certainly look into your constructive suggestions for our future improvement.... More 

Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 4, 2013

We arrived an hour early for the check in time on September 21, 2013 for an overnight stay. We were greeted with smiles from the staff with welcome juice and freshly baked cookies. The checked-in process was fast and when we requested for a free upgrade the staff gladly check for availability and we were given a room with King... More 

Helpful?
2 Thank BB1andBB2
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review

Dear Value Guest, We thank you for staying with us and for taking the time to share your feedback. The team and I are glad that you enjoyed your stay. At the Holiday Inn Melaka, we would like to welcome all as part of family. Hence, it's a priority for us to ensure that all guests stay feels like at... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 29, 2013 via mobile

Stayed at the Holiday Inn for 1 night. The room rate that I took did not come with breakfast and wifi. I paid additional for breakfast but received complimentary wifi as I am a IHG member. We were provided with a cold drink and a warm chocolate cookie during check in. Staff are friendly and helpful. I requested for a... More 

Helpful?
Thank stephanielowhh
IHGCare, Guest Relations Manager at Holiday Inn Melaka, responded to this review

Dear stephanielowhh, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Manchester, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 29, 2013

This is a very nice hotel with great views across the straits of Melaka. The location is also excellent with the centre of Melaka an easy 10minute walk away. Checkin was smooth, and you get 2hrs free wi-fi in the lobby. In the room wi-fi is 24RM for 24hrs (A little steep I think). We had a great room on... More 

Helpful?
Thank Agentwookie
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to learn that you enjoyed your stay with us. At the Holiday Inn, we always believe that you are at your best when you can truly have 'Your Stay, Your Way.' From genuine service to a great night stay, you can always count on... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 28, 2013

This is our fourth visit to this wonderful hotel where the staff make you feel like you are one of the family. When we came in April to celebrate our anniversary Alvin had organised a wonderful meal for us,the table was decorated so beautifully it made me cry. We are priority club members( platinum) which is always recognised. If you... More 

Helpful?
Thank suesavo
singapore
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 25, 2013

When we reached there, the hotel is new and clean. The staffs are polite and speak good english. Being their member, I have the priority or express queue. The check in is rather fast, just that I have booked for a non smoking room and they told me the non smoking room is all fully booked! As for friend, she... More 

Helpful?
Thank lilpixie123
IHGCare, Guest Relations Manager at Holiday Inn Melaka, responded to this review

Dear lilpixie123, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for any shortfalls you... More 

Singapore, Singapore
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed September 24, 2013

I read a recent review regarding bad service in Holiday Inn Melaka. To be fair to Holiday Inn Melaka, I have to tell all readers that my family and my friends who stayed in Holiday Inn Melaka are always happy with the hotel. For the first time that we stayed in Holiday Inn Melaka, we were offered drinks & cookies... More 

Helpful?
3 Thank owk75
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 

Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $59 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Luxury Hotel in Melaka
#4 Family Hotel in Melaka
#5 Romantic Hotel in Melaka
#5 Spa Hotel in Melaka
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